123cartridge Reviews 

169
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Often its difficult to give a review until you see how a company reacts when something goes a bit wrong. in this case it did. there was a problem with the cartridge when it arrived. Cartridge 123 resp... See more

Rated 5 out of 5 stars

Excellent quality cartridges. Most refills are cheap but very poor and literally "patchy" quality, however all of the toners from here have worked 100% up until the end of the ink - a little more expe... See more

Rated 4 out of 5 stars

I am happy with the cartridges I ordered, the black one is working fine, the other colours do not need replaced yet. However, I am not happy that you sent me an email showing my password to my accoun... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!! Ordered and paid for couple of toners on the 18th April - royal mail delivery service 2-5 days now on 9th MAY and nothing received and no response from any emails sent through... See more

Company replied

Company details

  1. Toner Cartridge Supplier

Information provided by various external sources

The Premium quality Compatible Toner Cartridge is a excellent product for brilliant and crisp printing of your personal photos and business documents printing. 123 Cartridge premium Compatible Inkjet and Toner Cartridge can save you 50% - 60% on the cost of printing without compromising quality. The recycled Cartridge is made with premium quality material for excellent printing quality and reliability. Our Compatible Cartridges are eco-friendly and contributes better environment. we gives lowest price promise guarantee and 30 days money back guarantee at 123 Cartridge. Your privacy, transaction history, and personal information are protected by our data-encrypted server, and we accept all major credit cards. You may call our friendly customer service team on 0208 123 3239.


Contact info

3.9

Great

TrustScore 4 out of 5

169 reviews

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3.9

All reviews

(169)

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Rated 1 out of 5 stars

I understood that I was ordering OEM HP …

I understood that I was ordering OEM HP Cartridges as the order process did not advise "Compatible" or "recycled" cartridges. I await a returns label.

August 5, 2017
Unprompted review
123cartridge logo

Reply from 123cartridge

Dear James,

Thanks for your order with us, we are sorry you misunderstood and order the compatible toner cartridges set, even you know very well that you can't buy HP OEM toner set at this price in whole world.

Item condition 'Compatible' is written in additional information section and also written manufactured by '123Cartridge HP Compatible'. As you said that you want to return the order, please return to us and we will give you full refund, but items must be in original packing and not open, if it's open then we can not accept the return and will not give any refund. ----

www.123Cartridge.co.uk

Rated 4 out of 5 stars

I am happy with the cartridges I …

I am happy with the cartridges I ordered, the black one is working fine, the other colours do not need replaced yet.
However, I am not happy that you sent me an email showing my password to my account! Passwords are supposed to be private and not for all and sundry to see! I'm not sure why you did this as I know you have to access any computer account with whatever password you have made up!

June 13, 2017
Unprompted review
Rated 5 out of 5 stars

Fast reliable service

Fast reliable service - Purchased replacement toner for HP printer and works fine with no difference in quality from the original.

June 11, 2017
Unprompted review
Rated 1 out of 5 stars

Ordered ink that was advertised as Epson XL2711

Ordered ink that was advertised as 'Epson' to find that it was only compatible with Epson machines which is not what I wanted. I had already had trouble with supposedly compatible cartridges that didn't fit well and advised against this my a computer professional. I would not have purchased these items should they have clearly stated that they were only compatible with this type of printer rather than actual Epson items.

June 5, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service in response to a problem

Often its difficult to give a review until you see how a company reacts when something goes a bit wrong. in this case it did. there was a problem with the cartridge when it arrived. Cartridge 123 responded to the problem quickly and sent a replacement immediately, then arranged a pickup for the faulty cartridge. I cannot find fault with their service well done and thank you.

June 1, 2017
Unprompted review

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