Ordered a storage tub 'really useful' brand, and I have had they before from other suppliers who sometimes sent it unpacked with just the postage label on or in a flimsy box. This one arrived in a str... See more
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Company details
Contact info
Units 29 & 30 North Park, North Road, Dublin 11, Ireland
- 018081244
- info@123ink.ie
- 123ink.ie
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
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They have always been a reliable…
They have always been a reliable supplier and I will continue to support them.
Great service
Great service. Easy to order from. Very fast delivery. Everything exactly as ordered. Delighted!!!
My First Order
Ordering was easy and the ink replacement for the printer fitted tothe Brother machine and delivery was when they said! Delighted with the service
Order was "shipped" on Dec 22
Order was "shipped" on Dec 22. DPD says they are still "awaiting parcel". This is my 2nd poor experience with this company. I, for sure, will not use them again.
Update 5 Jan: I did contact your customer service directly last week. I received a reply today saying "you requested an update on this parcel " But it seems to me you advertise items "In Stock" with next day delivery. But, I don't believe you have the items in stock and definitely do not "ship the same day" nor do you have next day delivery. I see many reviews here complaining about that.
Update Jan 7: Well, my printer did arrive after chasing customer service. However, it arrived withouta UK/Irish plug. Please collect and refund my money.

Reply from 123ink
Perfect
They had the cheapest price for the original Canon ink I needed. I loved the choice of delivery options! I was able to order the ink a few days before Christmas and received it really quickly! The free pen was an added bonus. I'd highly recommend 123ink.
Speedy delivery and good value
Even with the Christmas rush delivery was as promised. Great value ink! Will be using again
I reccomend 123ink
I reccomend 123ink. Good stuff, easy to comunicate, good problem solving!
Still havent received
Ordered specifically for Christmas and it said it would be delivered in two days. Paid extra for speedy delivery and i still havent received. No update since 22nd December.

Reply from 123ink
Excellent Shop
Great prices and speedy delivery. I even got a free pen! ☺️
Fast delivery of order
Very pleased with the fast delivery of my order in 2 days
Very prompt delivery and the car air…
Very prompt delivery and the car air freshener was a nice touch.
Quick reliable service
Quick reliable service. Delivered exactly as promised.
Great
Absolutly great product and great customer care, i order an ink one day and next day was already in my hand, super fast and staff help me with purchase over the phone. 100% recomend
Really fast delivery service
Very fast delivery I ordered on a Friday and it came on the next day.
Fast delivery.
Prompt delivery of ink and office…
Prompt delivery of ink and office accessories at a good price. Not the first time. Always spot on. I rate them highly.
Ordered some chalk pens
Ordered some chalk pens, got a call to say they were out of stock and offered a different solution which i was happy to take. Products arrived the next day with a few extra surprises. Cant fault the customer service, speed of del and product.
Honesty??
Honesty? - Cartridges dont print, send numerous images and repeat information, then they cannot provide the unique PayPal references showing refunds, suggest honest is not pat of the company culture - Avoid

Reply from 123ink
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