123Print UK Reviews 

1,699
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The business card editor is bad and the 'support' agent is argumentative and unhelpful. There isn't a clear way to get rid of additional uploaded logos and there is no information on the best... See more

Rated 5 out of 5 stars

Best price anywhere for invitations! At least half that of all other websites. Great choice of templates & sizes. Easy to personalise with your own details. Good communication & prompt delivery. Invit... See more

Rated 2 out of 5 stars

I received a letter today from CAA Occasions them saying 123Print.co.uk has been victim of a cyberattack which meant some fraudulent credit card transactions may have been related to their site. The... See more

Rated 5 out of 5 stars

Great business cards easily design and with simple tools. Other sites make things too complicated and for either the novice or experienced user this site is fun. Faster delivery than expected and with... See more

Company details

  1. Prints and Signs Store

About 123Print UK

Information provided by various external sources

Welcome to the 123Print UK community! We specialise in Business Cards, Wedding Invitations, Postcards, Letterheads, Rubber Stamps and more!

Affordable, high quality, business stationery for everyone.

123Print UK, part of CCA Occasions, is a UK company specialising in Personalised Business Stationery, Wedding Stationery and Christmas Cards since 1906.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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3.0

All reviews

(1,699)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid for express service......just got …

Paid for express service......just got standard service

June 19, 2017
Unprompted review
123Print UK logo

Reply from 123Print UK

Hi David,

We apologise that you didn't receive your order in the stated express time. I have raised this with our production department to ensure that this does not happen with future orders.
I have refunded the express service charge for you.

Kind Regards
123 Print Customer Service

Rated 5 out of 5 stars

Great

Good. Card looks exactly like it did on the screen when I was ordering it and designing it. It was easy and works.

June 17, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Cards arrived early and are great quality. I was also sent out and additional amount of cards than I originally ordered. The company far exceeded my expectations for service. Thanks

June 16, 2017
Unprompted review
Rated 4 out of 5 stars

Recommended

Website was easy to use and price great. Product looks fab and delivered fairly quickly! Recommended!

June 12, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Brilliant! Website very easy to navigate and cards arrived exactly as they appeared onscreen. They even came with envelopes which was unexpected! Highly recommended.

June 11, 2017
Unprompted review
Rated 5 out of 5 stars

Really great

Really great. Great price for my personal requests. Good quality printing, quick delivery. Very communicative on issues and aspects of printing

June 9, 2017
Unprompted review
Rated 1 out of 5 stars

It was my first order

It was my first order. It was faulty, even though I used 123 print design. I spoke with Chrissy and was told that I had to return it on my own expense in order to get a refund. Finding it unacceptable and not agreeing, she then said she will get back to me withe a better solution.
Following up to find out what was the solution, I was told by email by Dawn, they will do my order again accordingly and sen by post.
Had to crop the labels one by one in order to send my pieces to my customers. So far nothing turned up by post, and no response for my emails. Not a good experience for a 1st order.

June 8, 2017
Unprompted review
Rated 3 out of 5 stars

The cards I ordered were great and good …

The cards I ordered were great and good value, however I paid for express delivery and the cards arrived 10days after they should have!
I called to chase the delivery and was told there had been an issue with the courier but my order was out for delivery that day. It still took another 3 days beyond that post to arrive.
So the cards are great, but the delivery isn't!

June 5, 2017
Unprompted review
123Print UK logo

Reply from 123Print UK

Hi Simon,

We apologise for the problem you had with our courier company. we did have an issue with them where none of our orders which had been dispatched were tracking on their systems due to a computer error at their end. It took them a few days to resolve this and get parcels which were stuck at the depots moving again. Unfortunately it took a few days for them to highlight the issue to us and it left us some upset customers. I have made sure that your express charge has been refunded for you.

Kind Regards
123 Print Customer Service

Rated 2 out of 5 stars

I thought the ease of using the website …

I thought the ease of using the website was great but the end product was very poor. They looked incredibly home made and I have not let our Account Manager hand them out to clients as they look like something I could of printed off myself. I know the price was very low but I guess you get what you pay for. A shame as the website was great but the product was not good enough to be used.

May 23, 2017
Unprompted review
123Print UK logo

Reply from 123Print UK

Hi Hayley,

we are sorry that you are not happy with your order.
We do offer various different finishes for our business cards & on various different board weights. We also offer a free sample pack so you are able to see the quality of the various board weights before placing any orders with us. If you would like to return the order to us we will refund the cost of the business cards for you.

Kind Regards
123 Print

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