I needed to arrange a new gas feed into my property & decided to go with 1Gas rather than the usual big supplier. I dealt with Bev Dobson who was fantastic. I was kept up to date with the progress & e... See more
Company replied
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I needed to arrange a new gas feed into my property & decided to go with 1Gas rather than the usual big supplier. I dealt with Bev Dobson who was fantastic. I was kept up to date with the progress & e... See more
Company replied
Really impressed with the quick & efficient work 1Gas completed. Prompt, always easy to reach & a professional job done for me. I was prompted 6 times within a week to leave a review despite rea... See more
Company replied
Whilst waiting for someone to take my call to British Gas, I played around on the internet and found IGas. Gave them a call and inside of 90 minutes I had a quote. From then on, my hand was held and t... See more
Company replied
They were seriously shocked at how efficiently the planning was organised, with short lead times which then made them have to delay as no one was ready! Even the rearranging was easy and happened exac... See more
Company replied
Gas connections, installations, upgrades and relocation services by 1Gas, a nationwide service for domestic and business customers.
Longley Lane 11, DE21 7AT, Derby, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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We were pleased with the service we received and the organisation of the work from a number of suppliers.
Chris was always there to answer our calls and give support throughout the operation.
Phil Edwards St Peters Church Rock Ferry

Reply from 1Gas
Very good job done gave me the dates when it was going to be done and all was done on the said dates ! So cant do much better than that ! Makes a pleasant change these days ! Thank you C bungay

Reply from 1Gas
Thank you for sorting out our new gas installation, it all went well and we were 100% satisfied with the job you have done.

Reply from 1Gas
Very helpful response resulting in a positive outcome

Reply from 1Gas
Excellent customer service,Would definitely recommend 1Gas

Reply from 1Gas
Not only did 1GAS carry out the same job at a tenth of the price quoted by BG, they carried it out to a high standard with great comunucation along the way. Thank you very much.

Reply from 1Gas
1Gas could not have been more helpful at explaining the process and implications of up-rating a domestic gas supply and meter replacement. They seamlessly arranged for National Grid to attend and take a gas pressure test - leading to replacement meter installation.
Great Service and kept me fully informed along the way.

Reply from 1Gas
I have dealt with many Utility Services, and to get to 1GAS for the gas connection to a development I am currently working, I spoke to a few companies.
From the beginning their professional approach was apparent. They immediately answered all my questions and guided me on the preparation of the site works to be ready for them to connect.
Once we were ready they took over and connected us all in time and as promised.
I will gladly introduce them to other colleagues and friends who may require their services
THEY APPROACH THEIR BUSINESS WITH PROFESSIONALISM AND FRIENDLINESS. THIS IS WHAT I CALL IMPECCABLE SERVICE!
WELL DONE ALL IN 1GAS. THANK YOU!

Reply from 1Gas

Reply from 1Gas
This company is shocking, first I was charged £600 more than This other company, I thought I would get good customer service, but not at all , the work was carried out by The other company in question , which I was not told about at all , the person who I delt with told me the gas meter would be fitted last , but it was actually fitted first , digging was shocking as one of my garden walls was on the verge of collapsing, 1gas offer NOTHING , stay away from this company

Reply from 1Gas
the service I received from the staff was courteous, friendly and helpful

Reply from 1Gas
We would highly recommend the service we received. Beverley kept us in formed all the way through the process and the dates we were given were absolutely correct. The people who even dug the hole and fitted pipework did a really neat job even to the neatness of putting the pebbles back. Myself and my wife can't believe how good a job it was and such a smooth process. Once again Beverley was absolutely fantastic as our contact, emails and phone calls were dealt with very professionally. The whole process was a credit to your business and you wouldn't know anyone had been to our house. Thank you

Reply from 1Gas
I am a in a new business and have no idea what i'm doing. Setting up a business. It was a shock to me to find I had no Gas ( Or meter). Claire went above and beyond to help me out and she has now saved my business, and i'm now on Track to open in two weeks time

Reply from 1Gas
Everything was excellent until a meter was not installed when it was due to be and threatened to disrupt the program and hence delay the sale .Beverly handled the situation brilliantly .First Class

Reply from 1Gas
Chris at 1Gas was extremely helpful and helped deal with the IGT in order to get the supply installed before Christmas. The whole process was dealt with in an extremely professional manner and made sure I was kept up to date as the project progressed

Reply from 1Gas
I've used 1gas before and will use them again in the future. Beverly push to get and issues resolved quickly.

Reply from 1Gas
The gentleman who guided us through every step of the way was excellent we were very happy with the work carried out everything was left neat and tidy thankyou Branislaz
Richard rowe

Reply from 1Gas
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