My 1xbet account number id: 978106229 User name: VikasMu Hlo sir/medam I have currently 140.24 usdt on my 1xbet account. I also wager 1x time deposited amount. Whenever I c... See more
Company replied
1xBet
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
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See what reviewers are saying
It's already been more than 24 hours since i made my withdrawal but still not credited in my account though I'm very disappointed 😞 I heard positive review about 1xbet but its seems not as expec... See more
Company replied
I am playing since 6 years...... Withdrawal service was very but for 1xbet company made 3600rs fraud on withdrawals ... Plz.... Trust is giong on i will play in another Site id 252559121.....
Company replied
I find 1Xbet to be a trustworthy platform with a good reputation amongst bettors. The variety of betting options gives me confidence as I place my wagers. However, there are times when updates on cert... See more
Company replied
You should know
1x bet did not give my withdrawal of…
1x bet did not give my withdrawal of 87000 inr and gave wrong utr instead and ask me to check with my bank and my bank said there is no such transaction ever took place and this is case of cyber crime and i need to report it.Even after sending multiple emails they are just saying robotic answers.If need proof can attach.
Player ID: 885453857
problem with withdrawal
Amount of money:42000,45000 inr
payment system:E wallet
Date and time: 10/04/2025 / 12:44 and 10/04/2025 / 11:57
April 10, 2025
Unprompted review
Reply from 1xBet
Hello!
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team
1xBet
1xBet – Scam Alert! Deleted My Account to Avoid Paying $917 Winnings!
UPDATE [06.05.2025]:
1xBet keeps feeding me the same canned responses while ignoring all emails. Here's their scam exposed:
Account VANISHED
- "Account doesn't exist" error when trying to login
- They deliberately erased all transaction history
Verification Case #83130671 PROVES I'm legit
- Completed full KYC verification
- All documents approved before they blocked me
Their Support SCAM:
1. First excuse: "multi-account" (no proof)
2. Then: "find your ID" (in deleted account)
3. Now: Silent treatment
THE TRUTH:
- They steal from winning players
- Curacao license enables this fraud
- Trustpilot replies are just damage control
DEMAND:
1. RESTORE account #83130671 with full history
2. PAY $917 winnings IMMEDIATELY
3. SHOW proof of "violation" (they can't)
NEXT STEPS:
- Official complaint to Central Bank of Curacao
- Legal action against 1xCorp in Cyprus
- Media exposure of their scam tactics
May 5, 2025
Unprompted review
Reply from 1xBet
Hello!
We sincerely regret for the inconvenience caused.
The most common reason for blocking is a multi-account.
According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference."
We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.
Sincerely,
Team 1xBet.
Deposit Issue
Player ID: 625626299
Ticket Id; #85357840
It has been over a 38 days, and my ₹22303 deposit is still stuck with 1xBet which I have paid at march 27 and still not deposited in my player account and I have provided my bank statement and transaction screenshot,video etc but still they are not solved my issues. Despite contacting customer support more than 100 times, I keep receiving the same copy-paste response: "We have sent your request to the corresponding specialist."
This is beyond frustrating! Every time I reach out, they just repeat the same scripted excuse, but nothing actually happens. My payment ticket is still either pending or in progress, with no real resolution. Is this how 1xBet treats its customers?
I previously wrote a review, and 1xBet replied, asking me to contact support. But what’s the point when their support staff is completely useless? They just stall and avoid responsibility. This is a disgraceful way to handle financial transactions!
1xBet, where is my money? Stop the delays and process my deposit immediately!
If you’re thinking of depositing money here, think twice—because you might end up in the same situation!
Trustpilot, please give an option for a 0-star review as well!
March 27, 2025
Unprompted review
Reply from 1xBet
Hello,
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we're here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
Withdrawal not received
Withdrawal no. 3503171213 for ₹50,000 not received.
Website and support says the money is sent to my bank account, but I havent received anything. Support email has stopped replying after I sent them the statement they asked for.
Account number 324625387
May 1, 2025
Unprompted review
Reply from 1xBet
Hello!
We sincerely regret the delay in withdrawal of funds. Usually the process takes no more than an hour, but depending on the workload of the payment system or bank, it can take up to 7 working days.
We recommend contacting support through your personal account on the 1xbet platform website or through the application, if you have not already done so. Please provide all details about your withdrawal request so that we can expedite the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Account number 309923365
Account number 309923365
I have withdrawn 50000 inr on 11.04.2025 till now I haven't received my amount to bank account I have been following up this matter with 1xbet team still no solution I have been long time vip customer
It has been 19 days now it's very frustrating requesting every day I am following customer care same answer I am getting not solved so for..1xbet team to check and do the needful as soon as possible
April 11, 2025
Unprompted review
Reply from 1xBet
Hello!
We sincerely apologize for the delay in processing your withdrawal. Normally, this process takes no more than an hour, but in rare cases, due to high demand on the payment system or the bank, it may take several days. If there are technical issues on the payment provider’s side, the delay could be even longer. However, waiting for a month is highly unusual, and there may have been an error with the payment system.
To speed up the resolution of your issue, we recommend reaching out to our support team through your personal account on the 1xBet website or via our mobile app. Please provide all the necessary details regarding your withdrawal request so that we can assist you as quickly as possible.
We appreciate your patience and are here to provide any support you may need. Thank you for choosing us!
Best regards,
The 1xBet Team
Blocked my account and stole my money
1XBET 963184383
PASSWORD ( AC 2740992 ) MAHMUDOV ELYOR
I have contacted all the employees of the company regarding this issue, but they are not returning any of the money in my account. I have provided all the necessary documents, yet they do not respond to me at all. They are withholding my personal funds and repeatedly sending the same message: "You have already been answered."
I am reaching out to them about my money, but they keep discussing unrelated topics. After my accounts were merged, I did not create a new one and strictly followed the rules. Despite this, my funds were not returned. They had assured me that after merging, my money would be refunded, but although the accounts were merged, the funds never appeared.
Are they completely ignoring my funded account? They have not kept their word, and my money has still not been returned. Now, when I write to the 1xBet company, I receive no response at all. I have been trying to resolve this for the past eight months
Hello,
Thank you for your response.
I would like to clarify my situation regarding my 1xBet account and submit a formal complaint.
I have been a regular player at 1xBet. I had one account that I used for a long time. However, at some point, I forgot the password to my account and mistakenly created a second personal account.
In this second account, I used only my own personal information and my own bank card. I made a deposit of approximately 4,915,000 and played on the platform. I also successfully made a small withdrawal to my personal bank card, which proves that my identity and bank details were legitimate.
However, shortly after that, my account was blocked, and my remaining balance was frozen. I contacted the 1xBet support team, and they merged both of my accounts. Despite merging the accounts, the balance from my second account (ID: 963184383) was never returned to me.
This is absolutely unfair and illegal.
I have been trying to resolve this issue for over 8 months, but 1xBet has refused to refund my rightful winnings.
I respectfully request that my remaining balance be returned to me.
I am ready to provide all necessary documents (ID card, bank statements, screenshots) to confirm my identity and prove that there was no malicious intent.
Thank you for your attention to this serious matter.
I look forward to a fair resolution.
Sincerely,
Mahmudov Elyor
[Your Email Address]
April 28, 2025
Reply from 1xBet
Dear customer,
Thank you for contacting us. We understand that the situation that has arisen requires careful consideration, and we are ready to assist you in resolving this issue.
In order for us to study your case in more detail and provide accurate information, we will need your unique customer identification number (ID). Please provide it to us so that we can check your account and clarify all the circumstances.
We would like to note that in case of violation of the rules of our bookmaker and blocking of the account, a refund is possible only for the amount of the initial deposit. Winnings received as a result of violations, unfortunately, are not subject to return. We adhere to strict rules and conditions to ensure fairness and security for all our customers.
For more detailed information and a prompt solution to your problem, we strongly recommend that you contact our technical support. This can be done through our official website 1xbet or mobile application. Our specialists are ready to answer all your questions and provide the necessary assistance.
Your cooperation and patience will help us to sort out the situation faster and more effectively. We highly appreciate your trust and hope for a quick resolution of the issues that have arisen.
Sincerely,
1xbet Support Team
very poor customer support service.
very poor customer support service.
they always use to give squizes rather than the solution.
i made a withdrawal of inr.10000, it is showing successful from 1x bet side but after their timeframe competion also i did not got the amount in my bank account.
i called 12 times on 1x bet calling support team but got nothing. only the use to say to wait.
i mailed also, provided all necessary documents after that they stopped replying me and got no solution.
i am using 1x bet from over 7 years, but this is their way to treat their customers.
gaming id:- 225542503
complaint ticket no.:- 85199358
April 26, 2025
Unprompted review
Reply from 1xBet
Hello,
Withdrawals may take up to seven business days.
If you do not receive funds after this period, please write to technical support via the website or application.
Sincerely,
1xBet Team
1xbet is a Fraud company After writing…
1xbet is a Fraud company After writing emails with Bank statement proof. Still they are not giving my withdrawal and it's more than a week.
Date 19/04/2025
Transaction Amount: 1500 Rs
Please don't play with this site They are cheating to the customers.
April 19, 2025
Unprompted review
Reply from 1xBet
Hello!
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team
Fake app no withdrawal money me losss…
Fake app no withdrawal money me losss 50k my balance 100k no withdrawal fake application
April 23, 2025
Unprompted review
Reply from 1xBet
Hello! My name is Alex.
We understand the importance of providing as many withdrawal options as possible. We would like to point out that for security reasons, the withdrawal method must match the deposit method. This helps prevent fraudulent activity and ensures that funds are not transferred to unauthorized parties.
If you wish to change your withdrawal method, please contact our technical support. They will guide you through the process, which may include verification steps to ensure the security of your account. Once verified, you will be able to request a change in withdrawal method.
If you have any further questions or require assistance, do not hesitate to contact us. We are always here to help.
Best regards,
Alex, 1xBet Team
1XBet is going to be BIGGEST scam ever in INDIA. Deposited 25000 INR.
Player ID: 781631813
Query No: 3306225
Date of query: march 26 2025
Its been 26 days for 25000/- to be credited, despite providing all statement proofs my deposit is still not available.
Every days they update query status to data clarification needed and ask for bank statement. Even though the statement is original pdf and transaction is clearly visible they still ask for the statement again stating transaction is not visible.
Customer support dont talk with you, they just disconnect chat or ask to provide proof of statement again and again. They dont answer or listen to your questions.
I just filed a police and consumer complaint on this website. Do the same guys, file a cyber complaint online. No police will ask you to come in-person, they will just call you to take additional detail and will do enquiry on this website.
Show the complaint copy to bank and they will refund your money
Will update the post if something changes .
I am unable to attach the proofs here.
Update April 29: received my deposit after 1 month. Will keep you posted if withdrawal works.
March 23, 2025
Unprompted review
Reply from 1xBet
Hello! Most likely in your case the receipt does not contain full payment data. We kindly ask you to send us a payment order with such data as date, time, amount, details of the sender and recipient of the money. This is necessary so that the payment can be found and credited to the deposit. Thank you for your understanding and we are waiting for the necessary document. Thank you!
Sincerely,
1xBet Team
It's a fake fraud app..
It's a fake fraud app..
I added money into my wallet....it's not getting into my account..
Fraud app..poor service provider to customer..
It's looting app...all 1x consultants are. Cheating the customers
April 10, 2025
Unprompted review
Reply from 1xBet
Hello!
We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.
We recommend contacting support through your account on the 1xbet website or in the app if you haven't done so already. Please provide all the details of your payment to help us resolve your issue more quickly.
We appreciate your patience and are ready to assist you. Thank you for staying with us.
Best regards,
The 1xbet Team
300 Days Complete 10000 Deposit pending…
300 Days Complete 10000 Deposit pending no response 1xbet team Sleeping 😪😴 Scam 1xbet please Don't play
April 18, 2025
Unprompted review
Reply from 1xBet
Dear Customer,
Thank you for your contact and we apologize for the inconvenience caused. We understand that your time is valuable and appreciate your patience.
Our support team works around the clock to provide timely and quality assistance to all our customers. Usually the first response to your request takes no more than 5 minutes. However, during busy periods or when technical difficulties arise, this time may increase. We apologize for any delays and assure you that we are working hard to ensure that there are as few incidents as possible.
To resolve your issue more quickly and efficiently, our technicians will need a little more information, such as your unique identification number (ID). Please send this data to our support email or through the player’s personal account on the 1xbet platform website. This will help us quickly identify your account and understand the situation.
We sincerely hope that we can promptly resolve your issue and improve your experience using our platform. Your satisfaction and trust are very important to us and we will do our best to earn it back.
Thank you again for your patience and understanding. We strive to provide our clients with a high level of service and are always ready to help in any situation.
Sincerely,
1xbet support team
1xbet is fraud App I playing in this…
This is my gaming id - 1010756029
1xbet is fraud App I playing in this platform last 2years I Diposit many times in this platform last time I'm diposit 5000 but money not received in my wallet I contact customer care now he said wait for 14days but now 40 days completed still he saying The person to whom you have made your payment is not our agent
April 18, 2025
Unprompted review
Reply from 1xBet
Hello! If someone stole money from your account or there were any third-party actions on the account, then this may be a sign of fraud. Or you contacted scammers to whom you personally provided the details of your transaction, which they could use and credit the money to their account. If this is the case, then in this case we will not be able to help you, since the payment system credits strictly according to the correctly completed application on the account where it was made, and the company is not responsible if the player personally provides his personal data to third parties (all official contacts directly to the site's technical support are listed only on the site in the contacts section).
But in any case, write to technical support on the site or application and let our security service sort out your issue.
Best regards, 1xbet
BIG FRAUD
BIG FRAUD , ITS PROVEN NOW ,ITS BEEN 5 DAYS WAITING FOR 15000 WITHDRAWL AND THEY HAVE GIVEN ME FAKE UTR NUMBER AND SAID PAYMENT IS MADE , THEY MARKED PAID IN MY GAMING ACCOUNT AND CLEARED ISSUE..I NEVER RECEVES WITHDRWAL , SENT 100 MAILS WITH ALL BANK STATEMENTS , KINDLY NOTE EVERYONE DONT TRUST THIS SITE , ITS CHEATING APP BIG SCAMMERS MY ID 542614675 , I HAVE DEPOSITED 1LAKH 20 THOUSAND AND LOST ALL , JUST 15000 LEFT WHICH I WITHDRAW AND NEVER RECEIVES , 1XBET TAKES DEPOSIT ONLY AND NEVER DO WITHDRAWLS, i wish Trustpilot allow us to attach all proofs of mails and screenshots to expose this 1xbet properly
April 1, 2025
Unprompted review
Reply from 1xBet
Hello!
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team
No withdrwals available till end of IPL
WHAT A SCAM , DEPOSITED 1 LAKH 20 THOUSAND IN 10 DAYS AND LOST , ONLY 15000 LEFT AND 1XBET NOT WITHDRAWING THAT, CUSTOMER SUPOORT SAID PLAY AND KEEP PLAYING , BECAUSE THEY DONT HAVE WITHDRWALS METHODS ACTIVE TILL END OF IPL , THEY SAID KEEP UR MONEY IN GAMING ACCOUNT TILL END IF APRIL ...THIS IS A BIG SERIOUS SCAM IN INDIA ,PLEASE DONT TRUST THIS 1XBET ,MY ID 542614675 ,I HAVE RAISED ISSUE IN MEDIA ALSO AND SOCIAL SITES WITH ALL PROOFS
April 1, 2025
Unprompted review
Reply from 1xBet
Hello!
We understand your concerns regarding the deposit and withdrawal methods on your account. It is important to note that, for security reasons, the withdrawal method must correspond to the deposit method. This helps prevent fraudulent activities and ensures that funds are not transferred to unauthorized third parties.
Additionally, we would like to clarify that not all methods we offer are available for both deposit and withdrawal due to their specific features and limitations. Some methods may be temporarily unavailable due to technical issues with local payment systems, but our team constantly monitors the situation and works to restore any method as quickly as possible.
If you wish to change your withdrawal method, please contact our technical support team. They will assist you in the process, which may include verification steps to ensure the security of your account. Once the verification is completed, you will be able to request a change in the withdrawal method.
If you have any further questions or need assistance, please do not hesitate to contact us. We are always here to help.
Best regards,
1xBet Team
Engaging User Community!
One thing that makes 1Xbet even more enjoyable for me is the community aspect. I love participating in forums and discussions about predictions and strategies with other players. It adds another level of engagement to my betting experience, and I've learned a lot from others. The camaraderie and exchange of ideas make this platform feel more like a community than just a betting site.
April 7, 2025
Reply from 1xBet
Thank you for highlighting the community aspect of your experience. We’re glad to hear that the forums and player interactions have added depth and enjoyment to your time on the platform. Fostering a sense of connection among users is something we truly value.
I made a deposit and it's more than 4…
I made a deposit and it's more than 4 days now nobody is replying and no one bothered about that and my money is stuck with them and they are not crediting in their wallet
April 10, 2025
Unprompted review
Reply from 1xBet
Hello!
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your cooperation and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
This is money eating app,your money get…
This is money eating app,your money get stuck and the support team just repeat same thing again and again.they keep on increasing time but never returns your stuck amount.first they start with 1 hour,then 1day,then a week and then 14days and so on.users are always at loss.they never compensate for your loss money or time.they just laugh at us with our money
March 24, 2025
Unprompted review
Reply from 1xBet
Good day!
We understand your concern. Unfortunately, due to technical issues caused by high system traffic during the Indian Premier League, the payment processing time has been extended. All requests are now being handled in the order they were received, which may take a bit longer. In some cases, this could take up to 14 banking days.
We sincerely apologize for any inconvenience and kindly ask that you email us at info-ind@1xbet-team.com with all the relevant transfer details. We appreciate your patience as we work to resolve your issue in the queue. Our payment department is already addressing your requests.
Best regards,
The 1xbet Team
Deposit problem for more than 18 days
My deposit is still not received even after 18 days. I deposited 15000INR on 21st march but still haven’t received any deposit. I have been using 1xbet for avery long time and this is the first instance of deposit delay. I have submitted all the proofs but the payment department is asking files of better quality. Please deposit my money soon.
Ticket id : 3145571
I will put a review after I get my deposit.
March 21, 2025
Unprompted review
Reply from 1xBet
Good day!
We understand your concern. Unfortunately, at the moment there are technical difficulties with the payment system due to heavy system congestion during the Indian Premier League, so the payment processing time has now been increased and all requests are processed in the order of the queue a little longer. In some cases, this time may increase to 14 banking days.
We apologize for the inconvenience and would be very grateful if you contact us by email info-ind@1xbet-team.com with all the details of the transfer and wait a little longer for the issue to be resolved in the order of the queue. Our payment department specialists are already working on your requests.
Best regards,
1xbet Team
Very bad review my deposit not…
Very bad review my deposit not successful arround 3 days but they say not received money.i sent rs 1000 payment successful but there not showing and coustomer care says wait long time.most cheter and worst website please anyone new user don't play the fraud website
April 3, 2025
Unprompted review
Reply from 1xBet
Hello!
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your cooperation and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
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