2Gether Insurance Reviews 

17,213
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,517 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall breakdown cover. Customers frequently praise the competitive pricing and find the online platform exceptionally straightforward and easy to use when buying policies. Consumers also appreciate the friendly staff and prompt assistance provided by the team when drivers experience trouble on the road. However, some people mentioned that renewal prices increased dramatically over time, making future policies much more expensive than initial purchases. Reviewers also noted occasional confusion regarding automated phone menu systems and experienced unexpected additional costs required for certain vehicle callouts.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting very competitive and affordable rates for... See more

Service

People report ambiguous experiences with service, often praising the reasonable pricing and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Value for money

Users describe positive interactions with value_for_money, consistently highlighting the great prices and... See more

Website

Consumers find website to be positive and note it is quick and easy to navigate and purchase. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,213)

3,321 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, quick and price good

July 20, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy process ,excellent prices cant…

Easy process ,excellent prices cant comment on service as not had to have a call out

July 19, 2026
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Reply from 2Gether Insurance

It's great to read your positive feedback - thank you. We're glad we could help and we appreciate you letting us know. We hope to continue looking after you well into the future. The 2Gether Insurance Team

Rated 1 out of 5 stars

Terrible - quoted 3-5 hours for arrival…

Terrible- quoted 3-5 hours for arrival of recovery. Called after 6 hours to say they would be there in another hour. Tried to cancel as the garage was now closed but they wanted to charge a cancellation fee. Overseas call centre hung up on me twice.
AVOID LIKE THE PLAGUE

July 27, 2026
Unprompted review
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Reply from 2Gether Insurance

We're sorry to read this review and we'd like to find out more about your experience. Please don't hesitate to get in touch at customer.care@2gi.co.uk and a member of our team will be in touch with you directly. The 2Gether Insurance Team

Rated 1 out of 5 stars

Unhelpful vehicle recovery

When rang for help after breakdown they refused to help because on their system it said it was a van. Even though the policy was set up for a motorhome. Plus person commented on that policy expires in a week and i was not renewing. I felt that is why they wouldn't help. But happy to take your money.

July 26, 2026
Unprompted review
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Reply from 2Gether Insurance

Thank you for bringing this to our attention. We're sorry your experience wasn't as expected and we'd like to know more. Please reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 1 out of 5 stars

Tried to cancel auto renewal on the…

Tried to cancel auto renewal on the 22nd of July first by phone no answer then by email no reply even tho the renewal date is not till the 29th they took payment on the 23rd ignoring my cancel request

July 27, 2026
Unprompted review
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Reply from 2Gether Insurance

We're sorry to read this review and we'd like to find out more about your experience. Please don't hesitate to get in touch at customer.care@2gi.co.uk and a member of our team will be in touch with you directly. The 2Gether Insurance Team

Rated 5 out of 5 stars

Been using 2gether for years several…

Been using 2gether for years several call out never any problems

July 26, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased your experience was a good one and we appreciate you taking the time to let us know. We'll always be here when you need us. The 2Gether Insurance Team

Rated 4 out of 5 stars

Great service but confusing phone menu

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly.
The confusing thing was the menu system when I called. Lots of options for if you've broken down on a motorway or a dangerous place, or if you are vulnerable etc, which is all great, but no real option for the simple "I've just broken down in a non-dangerous place, no urgent problem" I needed. I think after going around the menu about 3 times, I just picked one at random. The final option should always be "press 9 for everything else" or something like that.

July 24, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're glad your experience was positive and we appreciate you taking the time to share it. We'd love to hear any further thoughts you have at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to set up

July 16, 2026
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Reply from 2Gether Insurance

Thank you so much for your kind words. We're really pleased your experience went well and we appreciate you taking the time to leave a review. The 2Gether Insurance Team

Rated 5 out of 5 stars

car breakdown cover

I have car breakdown cover which I found reasonably priced, only paying for services I knew I may need.
They were efficient when my car broke down although I feel the receptionist could have been less brusk but perhaps she was having a bad day too.

April 5, 2026
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Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 1 out of 5 stars

Absolutely disgraceful company

Absolutely disgraceful company
AVOID!!!

March 11, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're very concerned to read your review and would like to understand more. Please reach out to us directly at customer.care@2gi.co.uk and our team will follow up with you as a priority. The 2Gether Insurance Team

Rated 3 out of 5 stars

Mixed Feelings

Came earlier than expected which was good. Did not have tools to diagnose fault which was disappointing. Did jump start car quickly.

July 26, 2026
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Reply from 2Gether Insurance

We appreciate you sharing your experience with us - thank you. We're glad some aspects were positive and we'd welcome any further feedback at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy site to use.

I found it really easy to get the cover I wanted. I thought it was a very fair price, I paid a similar price last year with another company, but had a £40 excess for each call out.
This policy seems much better value.

July 19, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased your experience was a good one and we appreciate you taking the time to let us know. We'll always be here when you need us. The 2Gether Insurance Team

Rated 1 out of 5 stars

I wouldn't use this company if it was…

I wouldn't use this company if it was the only breakdown service that existed.
It was from start to finish the most unhelpful breakdown service I've ever encountered.

July 24, 2026
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Reply from 2Gether Insurance

We're sorry your experience has prompted this review and we'd like to find out more. Please contact us at customer.care@2gi.co.uk and a member of our team will follow up with you directly. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to use

Easy to use, great value, gives peace of mind, not used yet, hopefully wont have too, will review if again if I use for call out

July 15, 2026
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Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

very quick response on line purchase of…

very quick response on line purchase of the policy with clear instructions; hope to receive similar response if I ever have to use break down recovery, without any hassle or waiting at a critical period.
Thanks

July 24, 2026
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Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 4 out of 5 stars

Easy to compare and purchase

Easy to compare and purchase, the proof will be in the pudding if I need to call them out.

July 18, 2026
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Reply from 2Gether Insurance

We're pleased to hear your experience was a good one - thank you for letting us know. We always welcome feedback, so if there's anything you feel we could do better please do get in touch at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 4 out of 5 stars

Simple and straightforward


Simple and straightforward

July 17, 2026
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Reply from 2Gether Insurance

It's good to hear your experience was a positive one - thank you for letting us know. We welcome all feedback, so if there's anything we can improve on please do reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 4 out of 5 stars

Good standard off insurance could be…

Good standard off insurance could be cheaper that’s why not 5 star

July 15, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased to hear things went well overall and we appreciate you taking the time to let us know. Any further feedback is always welcome - please feel free to get in touch. The 2Gether Insurance Team

Rated 1 out of 5 stars

One of the Worst Breakdown Company i…

One of the Worst Breakdown Company i Have Ever Come Across .Please Please AVOID AVOID.I have Broken down and they not coming to recover my car. Spent all day on the phone and nothing happened, just kept on leaving me on hold. I had to pay recovery private £200 to take my car home. Never Again AVOID AVOID

July 25, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're very concerned to read your review and would like to understand more. Please reach out to us directly at customer.care@2gi.co.uk and our team will follow up with you as a priority. The 2Gether Insurance Team

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