The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more
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2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.
Exchange Square, PE13 1RA, Wisbech, United Kingdom
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I found it straightforward to buy breakdown cover. I was pleased with the price and as it’s something that I hope not to have to use it’s good to know that it’s there should I need to use it.

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Great customer service from Tyran S. Renewals Clerk.

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Competitive pricing. Easy to navigate website. Excellent coverage. Recommended

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Do not use under any circumstances. Their aim is to try to collect premiums and not come out to you. They tried to say my vehicle wasn’t insured when it fully showed insured on askmid after a cherished plate change. They were saying not on the system they are using. Refusing to talk to my insurance company. Just won’t come out. Now dealing with a solicitor to get the annual premium reimbursed.

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DO NOT USE! Absolutely terrible. Came out to recover my car what wouldnt start, couldnt tell me what was wrong with it then got my dad to tow it up and down the road, then when that didnt work ( its an eco boost so wasnt going to) he said ok your dad can tow you to the garage! Then left! My car is still broken in the same place, luckily my dad was there as i was stranded with my son!! No help at all and has absolutely destroyed the engine in my car now.

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I cant comment on the service yet as luckily haven't had a breakdown.
To purchase this it was straight forward and has clear guidelines on numbers to call if you do have an issue.
The price was reasonable too.

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I wouldn’t even give this company one star. They were happy to leave me stranded today with no care or concern for my safety or welfare.
The first mechanic they sent gave me incorrect advice and assistance, instead of putting this right, I was told I would have to pay £150 simply to be jump-started.
The mechanic was unhelpful, and the customer service team on the phone were just as bad. It felt as though they were only interested in getting more money from me at a time when I needed help, despite the annual fee I already pay.
Absolutely appalling service. I would not recommend this company to anyone and I certainly will not re-new or ever use them again.

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Wouldn't send a vehicle to recover us when we were stranded in the middle of nowhere after a tyre puncture occurred on the motorway. Was advised that I would have to find my own mobile tyre fitter and then they would reimburse £40.00 towards the cost of this. They they refused to reimburse once I sent an invoice to them. Wouldn't go with this breakdown insurance company again!

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The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as the year draws down. It is more difficult and more expensive.

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Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

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I was told I would see someone in approx 2 hours
15 mins later all sorted
Brilliant!

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I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know what their customer service is like when things go wrong. With breakdown cover, it's not just about value for money; it's also about good help when you need it.

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Absolutely awful experience with this service. Do not go with this company it's an absolute scam.
Had the full UK cover, and my car overheated on a Sunday so all local garages were closed. I asked to be taken to a garage 25 miles away (trusted mechanic) and they say they will only take to a local garage or home and that's where there service ends. As there was no garage open, I chose to pay for the car to be towed to my house so the next day when garages are open I can get them to deliver it to the garage with the best value. When I called this company up, they said as the cars been moved from the first location. They can no longer provide a service.
This company try everything to avoid helping you.
Once my policy finishes I'm going back to RAC as at least they have a more customer focused approach rather than being commercially focused.

Reply from 2Gether Insurance
Didn't want the renewal, used an expired card so shouldn't have been able to take my money. Have emailed and called them to get resolved and no response at all.

Reply from 2Gether Insurance
Kept on line for over half hour, once I got through I was told it was different department then kept waiting over 1hr then line cut off. Had to do that 3times eventually I spoke someone and the are giving me diagnoses over the phone not even waiting for mechanic to have look! It all look and sound they are too busy to help me! I could not even get refund on the day as I was transfer to refund department then line got cut off! Had to call next day for refund and cost me 10 pounds admin cost even though I did all the chasing and input all the data on their website! I think it's all scam felt defrauded lost 10 pounds for no reason plus the lady on the phone was very rude. I would stay away from them

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