2Gether Insurance Reviews 

17,196
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,517 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall breakdown cover. Customers frequently praise the competitive pricing and find the online platform exceptionally straightforward and easy to use when buying policies. Consumers also appreciate the friendly staff and prompt assistance provided by the team when drivers experience trouble on the road. However, some people mentioned that renewal prices increased dramatically over time, making future policies much more expensive than initial purchases. Reviewers also noted occasional confusion regarding automated phone menu systems and experienced unexpected additional costs required for certain vehicle callouts.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting very competitive and affordable rates for... See more

Service

People report ambiguous experiences with service, often praising the reasonable pricing and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Value for money

Users describe positive interactions with value_for_money, consistently highlighting the great prices and... See more

Website

Consumers find website to be positive and note it is quick and easy to navigate and purchase. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,196)

3,309 reviews in the last 12 months

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Rated 5 out of 5 stars

I found it straightforward to buy…

I found it straightforward to buy breakdown cover. I was pleased with the price and as it’s something that I hope not to have to use it’s good to know that it’s there should I need to use it.

August 3, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. We're really pleased things went well and we appreciate you sharing your experience. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate . They came up with the best price this year.

August 3, 2026
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Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great customer service from Tyran S

Great customer service from Tyran S. Renewals Clerk.

August 4, 2026
Unprompted review
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Reply from 2Gether Insurance

Thank you for your review. We're really pleased things went well and we appreciate you sharing your experience. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing. Easy to navigate website. Excellent coverage. Recommended

July 27, 2026
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Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 1 out of 5 stars

Do not use under any circumstances

Do not use under any circumstances. Their aim is to try to collect premiums and not come out to you. They tried to say my vehicle wasn’t insured when it fully showed insured on askmid after a cherished plate change. They were saying not on the system they are using. Refusing to talk to my insurance company. Just won’t come out. Now dealing with a solicitor to get the annual premium reimbursed.

December 28, 2025
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Reply from 2Gether Insurance

Thank you for bringing this to our attention. We're concerned by your feedback and would like to hear more. Please contact our team at customer.care@2gi.co.uk and we'll ensure this is looked into. The 2Gether Insurance Team

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! Absolutely terrible. Came out to recover my car what wouldnt start, couldnt tell me what was wrong with it then got my dad to tow it up and down the road, then when that didnt work ( its an eco boost so wasnt going to) he said ok your dad can tow you to the garage! Then left! My car is still broken in the same place, luckily my dad was there as i was stranded with my son!! No help at all and has absolutely destroyed the engine in my car now.

August 3, 2026
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Reply from 2Gether Insurance

We're very sorry to hear your experience fell short of expectations. We'd like to find out more so the right team can look into this. Please reach out to us at customer.care@2gi.co.uk at your earliest convenience. The 2Gether Insurance Team

Rated 5 out of 5 stars

I cant comment on the service yet as…

I cant comment on the service yet as luckily haven't had a breakdown.

To purchase this it was straight forward and has clear guidelines on numbers to call if you do have an issue.

The price was reasonable too.

August 2, 2026
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Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 1 out of 5 stars

AVOID!!

I wouldn’t even give this company one star. They were happy to leave me stranded today with no care or concern for my safety or welfare.
The first mechanic they sent gave me incorrect advice and assistance, instead of putting this right, I was told I would have to pay £150 simply to be jump-started.
The mechanic was unhelpful, and the customer service team on the phone were just as bad. It felt as though they were only interested in getting more money from me at a time when I needed help, despite the annual fee I already pay.
Absolutely appalling service. I would not recommend this company to anyone and I certainly will not re-new or ever use them again.

August 3, 2026
Unprompted review
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Reply from 2Gether Insurance

We're very concerned to read your review and would like to understand more. Please reach out to us directly at customer.care@2gi.co.uk and our team will follow up with you as a priority. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to do and a good price.

Easy to do and a good price.

August 2, 2026
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Reply from 2Gether Insurance

We're really glad to hear your experience went well. Thank you for sharing your feedback - it's greatly appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great price looks good 👍

Great price looks good 👍

July 26, 2026
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Reply from 2Gether Insurance

It's great to read such positive feedback - thank you. We're glad we could help and we appreciate you taking the time to let us know. The 2Gether Insurance Team

Rated 1 out of 5 stars

Wouldn't send a vehicle to recover us…

Wouldn't send a vehicle to recover us when we were stranded in the middle of nowhere after a tyre puncture occurred on the motorway. Was advised that I would have to find my own mobile tyre fitter and then they would reimburse £40.00 towards the cost of this. They they refused to reimburse once I sent an invoice to them. Wouldn't go with this breakdown insurance company again!

August 2, 2026
Unprompted review
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Reply from 2Gether Insurance

Thank you for taking the time to leave your review. We're sorry to hear your experience wasn't positive and we'd like to find out more. Please reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 4 out of 5 stars

The company is offering a very good…

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as the year draws down. It is more difficult and more expensive.

July 26, 2026
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Reply from 2Gether Insurance

It's great to read your positive feedback - thank you. We're glad your experience was a good one and we appreciate your support. If there's anything you feel we could improve on, please do reach out to us. The 2Gether Insurance Team

Rated 4 out of 5 stars

Very affordable and easy to buy

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

August 2, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

It's good to read your feedback - thank you for sharing your experience with us. We're glad things went well and we appreciate your support. Any further thoughts are always welcome. The 2Gether Insurance Team

Rated 5 out of 5 stars

I was told I would see someone in…

I was told I would see someone in approx 2 hours
15 mins later all sorted

Brilliant!

August 2, 2026
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Reply from 2Gether Insurance

We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team

Rated 4 out of 5 stars

Great Value untested service

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know what their customer service is like when things go wrong. With breakdown cover, it's not just about value for money; it's also about good help when you need it.

August 2, 2026
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Reply from 2Gether Insurance

We're pleased to hear your experience was a good one - thank you for letting us know. We always welcome feedback, so if there's anything you feel we could do better please do get in touch at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 5 out of 5 stars

Why go anywhere else

Quick and easy to use and at a fraction of the cost elsewhere 👌

July 30, 2026
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Reply from 2Gether Insurance

It's wonderful to read your feedback - thank you for taking the time to share it. We're glad your experience was a positive one and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to sort on phone.

Easy to sort on phone.
Recovery was quick and efficient

July 3, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 1 out of 5 stars

Scam!!!!

Absolutely awful experience with this service. Do not go with this company it's an absolute scam.

Had the full UK cover, and my car overheated on a Sunday so all local garages were closed. I asked to be taken to a garage 25 miles away (trusted mechanic) and they say they will only take to a local garage or home and that's where there service ends. As there was no garage open, I chose to pay for the car to be towed to my house so the next day when garages are open I can get them to deliver it to the garage with the best value. When I called this company up, they said as the cars been moved from the first location. They can no longer provide a service.

This company try everything to avoid helping you.

Once my policy finishes I'm going back to RAC as at least they have a more customer focused approach rather than being commercially focused.

August 3, 2026
Unprompted review
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Reply from 2Gether Insurance

Thank you for bringing this to our attention. We're concerned by your feedback and would like to hear more. Please contact our team at customer.care@2gi.co.uk and we'll ensure this is looked into. The 2Gether Insurance Team

Rated 1 out of 5 stars

Didn't want the renewal

Didn't want the renewal, used an expired card so shouldn't have been able to take my money. Have emailed and called them to get resolved and no response at all.

July 27, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're concerned to read this and would like to hear more. Please don't hesitate to contact us at customer.care@2gi.co.uk - our team will be happy to discuss this with you further. The 2Gether Insurance Team

Rated 1 out of 5 stars

Scam

Kept on line for over half hour, once I got through I was told it was different department then kept waiting over 1hr then line cut off. Had to do that 3times eventually I spoke someone and the are giving me diagnoses over the phone not even waiting for mechanic to have look! It all look and sound they are too busy to help me! I could not even get refund on the day as I was transfer to refund department then line got cut off! Had to call next day for refund and cost me 10 pounds admin cost even though I did all the chasing and input all the data on their website! I think it's all scam felt defrauded lost 10 pounds for no reason plus the lady on the phone was very rude. I would stay away from them

July 25, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your feedback. We're concerned to read your review and want to make sure the right people are made aware. Please contact us at customer.care@2gi.co.uk and we'll look into this further. The 2Gether Insurance Team

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