2us4cars Reviews 

201
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the car buying process smooth and hassle-free. Many appreciate the excellent customer service, noting that staff go above and beyond to provide clear explanations and advice without any pressure. People are also very satisfied with the quality and condition of the vehicles, often finding them to be exactly as described and well-prepared for collection. Reviewers frequently highlight the efficiency of the service, with many transactions completed quickly and updates provided regularly. The overall sentiment is that the company offers a trustworthy and genuine service, leading to high satisfaction with their new cars.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and professional... See more

Service

Clients share positive opinions on service, with many reviewers describing the entire process as excellent,... See more

Product

Reviewers express satisfaction with the product, often highlighting the great condition of the cars... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with the service that Mark & dean provided with 2us4cars. Helped us pick out a lovely land rover discovery 7 seater. Very helpful. Polite and helped even after purchasing the vehicle with t... See more

Rated 5 out of 5 stars

Purchased a Skoda Octavia VRS from these guys. When I saw the vehicle advertised, I phoned and arranged a viewing with Dean the same day , the car was ready for viewing, Dean was great, no pressur... See more

Rated 5 out of 5 stars

After searching for cars on Auto Trader, I discovered 2us4cars that had a good stock of Landrovers in. I decided to take a trip down to have a look and received absolutely fantastic customer service... See more

Rated 5 out of 5 stars

I can not recommend 2us4cars enough. Their team exceeded our expectations in assisting us, and I am extremely satisfied with my new vehicle. Down to earth nice people!


Company details

  1. Car Dealer

Written by the company

Used car car sales and finance specialists. Over 80 vehicles in stock. We pride ourselves on giving a personal service to each and every one of our valued customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(201)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest and helpful

Company were honest and prepared the vehicle so that it was ready for sale within a week of viewing. Their communications were prompt and clear. I felt that the were able to help me with all the questions I had and supplied me with a fantastic van. Many thanks!

November 24, 2023
Unprompted review
2us4cars logo

Reply from 2us4cars

Cheers Cai - I’m sure you are still enjoying the VW and it’s serving you and your family well. Mark

Rated 5 out of 5 stars

Recently bought a Range Rover evogue…

Recently bought a Range Rover evogue mark was very helpful and friendly Quick and trustworthy service
Thankyou mark ⭐️

December 1, 2023
Unprompted review
2us4cars logo

Reply from 2us4cars

Thanks for the review Chelsie and apologies for the late reply I’ve been a poorly boy. Glad all went well with your purchase 😃

Rated 5 out of 5 stars

Van Sale

Great guy Mark who was honest and upfront and nothing was too much for him. Great price and explained everything to us. Highly recommend

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

I had an excellent and professional…

I had an excellent and professional experience with 2us4cars buying my VW Polo. I would highly recommend this company to any of my friends and family. They went above and beyond!

December 1, 2023
Unprompted review
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Reply from 2us4cars

Hi Jessica - thank you for a fantastic review. You know where I am when you need another car. Cheers - Mark

Rated 5 out of 5 stars

Great to deal with

Great to deal with, we had Mark and very fair on price, always a quick response if you need any info, good selection of cars and friendly feel to the whole deal.

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

On line car purchase

We purchased the car on-line. Mark delivered the car himself to make sure we received the car as he had promised. Car was exactly as described and we are very pleased with it. Car was fully valeted, serviced and came with an MOT. We also took up the offer of extended warranty. Was a great experience dealing with Mark, would recommend!

November 24, 2023
Unprompted review
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Reply from 2us4cars

Hi Sheena - hope the RAV4 has served you well through the bad weather and enabled you to feed your horses without any trouble. Thank you

Rated 5 out of 5 stars

Ford transit connect

Ford transit connect

Excellent hassle free service from start to finish. Extremely pleased with my new van

November 24, 2023
Unprompted review
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Reply from 2us4cars

Cheers Andrew appreciate the review - glad you are happy with the van.

Rated 5 out of 5 stars

Brill service

Brill service, had a small issue with car however was sorted quickly

November 2, 2023
Unprompted review
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Reply from 2us4cars

Thanks Courtney 😃

Rated 5 out of 5 stars

Audi Q5

After a recent purchase of an Audi Q5 I have to say I received an excellent service from start to finish. I drove over an hour as the car was on auto trader and it was showing it to be at an excellent price. Very low mileage, full service history and they also did a full service and 12 months mot. From meeting the salesman Mark who told me everything I needed to know about the car and agreed a deal in 5 minutes to the 2 guys that delivered the car on an agreed date and time the whole process was easy. Definitely have no problem recommending this garage.

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great reliable car for my budget

Mark helped me find a perfect replacement for my car that had engine problems, he found me a more suitable one than I was originally looking at which was a similar size to the one I had but more powerful 😊 he messaged to check if everything was ok after a couple of weeks of having the new one, there are a couple of small issues that they are going to sort out when I have time to take it in, very happy with the service!

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Really great experience long distance…

Really great experience long distance buying a car. Excellent communication and good delivery time. Car is as we expected and we are really happy with it. Would happily purchase another car from the 2Us4cars again without any hesitation. Thank you.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

I dealt with Mark whip was extremely…

I dealt with Mark who was extremely helpful and polite . More importantly he was very accommodating in relation to my demands regarding my p/x, transfer of registration as well as my dis organisation of relevant paperwork. In short I highly recommend this car sales garage

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Mark and the guys 2us4cars have been…

Mark and the guys 2us4cars have been amazing from start to finish with my purchase. The customer service is amazing and a breath of fresh air to the car industry.
I will certainly be using them for future cars

Regards
Andy p

November 10, 2023
Unprompted review
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Reply from 2us4cars

Cheers DJ …… got yourself a dream machine there mate!! Christmas do on the 15th December….. let me know if you are DJ’ing anywhere local 🍻

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Would highly recommend, Mark was really helpful throughout the process. Very reliable car I brought from them.. would 100% be going back if I need a new vehicle in the future. 2US4CARS thanks you again

October 25, 2023
Unprompted review
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Reply from 2us4cars

Thanks Ali appreciate you taking the time to leave a review. I’m sure the Landrover Will give you hours of fun in the forest!! Some toy is that!!
Mark

Rated 5 out of 5 stars

I live in Kent

I live in Kent. Seen the car online, called and enquired. Paid a deposit with agreements. Did a part exchange, quick and easy exchange. Very pleased with car.

October 31, 2023
Unprompted review
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Reply from 2us4cars

Thanks for the review Richard. Glad everything went as you expected. Also you got the mileage you expected out of it on the way home too 👍🏻

Rated 5 out of 5 stars

Mark is genuine

Mark was so helpful, answered all questions and what he said got done.
Love my car, low milage and well maintained.

November 4, 2023
Unprompted review
2us4cars logo

Reply from 2us4cars

Hi Anne - I do try my best and thank you for your business. Really sorry I missed you with my unexpected trip to the hospital. Maybe meet when you buy your next car hey? Take care to both you and Stuart.

Rated 5 out of 5 stars

Well done

Very helpful staff .No pushy sales tactics.Mark was very helpful and he tried his best to get car price and warranty according to my budget.

October 1, 2023
Unprompted review
2us4cars logo

Reply from 2us4cars

Glad you like your new car ….. your old one found a new home pretty quickly so thank you for your part exchange also. You’re one of our relatively local customers so if you know anybody who’s looking for a car send them my way and I will return the favour if they say you sent them. Cheers - Mark

Rated 5 out of 5 stars

5 star service !

Bought a car from them recently and was really impressed with the fantastic customer service. Mark kept me updated throughout the process and the aftercare has been perfect. Nothing has been to much trouble and I would highly recommend them to anyone looking to buy a car.
Thanks again !

November 3, 2023
Unprompted review
2us4cars logo

Reply from 2us4cars

Hi Kelly - thank you for your review…. it’s a shame we have never actually met - thanks to your dad for the running about he did. All the best - Mark

Rated 5 out of 5 stars

Brilliant experience and couldn't have…

Brilliant experience and couldn't have asked for a better service from Mark. Over the moon with our car and looking forward to many years of motoring.

October 14, 2023
Unprompted review
2us4cars logo

Reply from 2us4cars

Cheers for the review Sam - hope you had a nice few weeks away and now back hard at it.

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