2us4cars Reviews 

201
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the car buying process smooth and hassle-free. Many appreciate the excellent customer service, noting that staff go above and beyond to provide clear explanations and advice without any pressure. People are also very satisfied with the quality and condition of the vehicles, often finding them to be exactly as described and well-prepared for collection. Reviewers frequently highlight the efficiency of the service, with many transactions completed quickly and updates provided regularly. The overall sentiment is that the company offers a trustworthy and genuine service, leading to high satisfaction with their new cars.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and professional... See more

Service

Clients share positive opinions on service, with many reviewers describing the entire process as excellent,... See more

Product

Reviewers express satisfaction with the product, often highlighting the great condition of the cars... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with the service that Mark & dean provided with 2us4cars. Helped us pick out a lovely land rover discovery 7 seater. Very helpful. Polite and helped even after purchasing the vehicle with t... See more

Rated 5 out of 5 stars

Purchased a Skoda Octavia VRS from these guys. When I saw the vehicle advertised, I phoned and arranged a viewing with Dean the same day , the car was ready for viewing, Dean was great, no pressur... See more

Rated 5 out of 5 stars

After searching for cars on Auto Trader, I discovered 2us4cars that had a good stock of Landrovers in. I decided to take a trip down to have a look and received absolutely fantastic customer service... See more

Rated 5 out of 5 stars

I can not recommend 2us4cars enough. Their team exceeded our expectations in assisting us, and I am extremely satisfied with my new vehicle. Down to earth nice people!


Company details

  1. Car Dealer

Written by the company

Used car car sales and finance specialists. Over 80 vehicles in stock. We pride ourselves on giving a personal service to each and every one of our valued customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(201)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a car from Mark and had…

I bought a car from Mark and had excellent service, really felt I could trust the man which is not only rear these days but especially in the car industry. There was a fault with the car ivwas going to buy and he sorted it out for me no quibbles just wanted the car to be right. Can't praise high enough

October 28, 2023
Unprompted review
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Reply from 2us4cars

Hi Adam. I’ll forgive you for the clutch going on me at midnight on a Friday on your part exchange after leaving me such an honest review. Trust is key in this job and always hard when buying a vehicle unseen but you did put your trust in me and glad you had an enjoyable experience. Reviews like this give people the confidence to buy without seeing the vehicle in the flesh until it’s delivered so for that I thank you. All the best mate - Mark

Rated 5 out of 5 stars

Bought a Nissan Juke as a distance…

Bought a Nissan Juke as a distance sale, so never actually saw the car until it was delivered to me. But Mark kindly made me a video beforehand, and was very available to answer any questions via WhatsApp.
It arrived spotless inside and out, even better than expected for a 7 year old car and I've been loving driving it. A couple of incredibly minor issues (speaker not working and aircon out of gas) which Mark came back to me very quickly on with a solution (as I'm almost 200 miles away it's not as straightforward as just taking to them!).
I've been really pleased with my experience and would definitely recommend 2us4Cars

October 27, 2023
Unprompted review
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Reply from 2us4cars

Hi Melissa - thank you for an honest review. I’m happy we could get those couple of issues ironed out for you very easily. We do pride ourselves in our preparation process but sometimes the odd thing can slip the net but we are always forthcoming in rectifying anything that needs to be. Glad you like the car and hopefully No whistling noises up to press 😅

Rated 5 out of 5 stars

Hassle free and trustworthy!

Due to my first ever car (57 plate) failing MOT massively and needing more work than it’s worth, I decided to look for a more modern car for my second. I stumbled across a lovely little Citroen C1 (2017) with very low milage, so I popped over to 2us4cars and was greeted with Mark. Mark was so friendly, funny and really easy to chat too. The car is lovely inside and out and came with full service history, RAC warranty and 12 months breakdown cover. Everything you’d want!
Mark made the purchasing process so easy and hassle free and I owned the car in less than an hour! Couldn’t recommend Mark at 2us4cars enough if your looking a hassle free experience with cars at affordable prices❤️
Thanks mark x

October 20, 2023
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Reply from 2us4cars

Hi Chloe - thank you for a lovely review it’s most appreciated. I’m sure the C1 will serve you well and keep you a lot safer than your old vehicle. Don’t forget to invite me to the Wedding 🤣

Rated 5 out of 5 stars

Mark was very helpful and made sure…

Mark was very helpful and made sure everything was clear and simple for me. I didn't view the car before purchase as I was coming from Newcastle but he did a great job giving an honest review of it for me

October 24, 2023
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Reply from 2us4cars

Thanks for putting your trust in me Katie, I’m glad you are happy with your purchase. It was worth that long train Journey to see us!!
Mark

Rated 5 out of 5 stars

My Exceptional Experience with 2us4cars

I recently had the pleasure of acquiring a second-hand vehicle through 2us4cars, and my experience with this dealer has been nothing short of exceptional.

The Range Rover Sport, a symbol of luxury and performance, has always been a dream car for me. However, it's the experience with 2us4cars that truly stands out.

From the very beginning, 2us4cars demonstrated an unwavering commitment to quality and customer satisfaction. Their attention to detail and dedication to ensuring a positive buying experience were evident throughout my purchase journey.

The first thing that struck me about this particular Range Rover Sport was its immaculate condition, a testament to 2us4cars' commitment to quality. The exterior was spotless, showcasing the timeless design and iconic Range Rover presence. The paint glistened under the sun, and the alloy wheels were free of any blemishes. The car even came with wheel covers, showing how the previous owner took exceptional care to ensure the vehicle remained in showroom condition.

Inside the cabin, the opulence of a Range Rover was evident in every detail, and 2us4cars ensured that it was preserved in its full glory. The leather seats were flawless, showing no signs of wear, and the interior exuded an air of sophistication. The dashboard featured a seamlessly integrated infotainment system, which worked flawlessly and was a breeze to navigate. The interior accents and ambient lighting added to the overall ambience, courtesy of 2us4cars' attention to detail.

Under the hood, the Range Rover Sport performed admirably, and 2us4cars' commitment to quality was evident in the vehicle's pristine condition. Combined with very low mileage for the year, I knew this was a great buy.

One of the aspects that truly impressed me was the added value provided by 2us4cars. Along with the Range Rover Sport, I was delighted to discover that 2us4cars was offering a competitive 3-year warranty, further assuring me of the vehicle's reliability and protecting my investment.

Furthermore, 2us4cars had also applied an internal and external protective treatment to the Range Rover Sport, ensuring its continued pristine appearance and structural integrity over time.

In terms of safety, 2us4cars had made sure that the Range Rover Sport offered a comprehensive suite of features, including cruise control and a host of airbags, providing peace of mind on the road.

While the car is known for its luxury and performance, it's worth noting that 2us4cars made the entire purchase process a truly exceptional experience. Their dedication to quality, their added value in the form of warranty and protective treatments, and their commitment to customer satisfaction have made this purchase memorable.

In conclusion, my second-hand Range Rover purchase through 2us4cars was not just about the vehicle; it was about the exceptional experience provided by 2us4cars. The vehicle's impeccable condition, impressive performance, documented history, and the added value of a 3-year warranty and protective treatments have made it a truly exceptional find. It's safe to say that I am enjoying every moment spent behind the wheel of this elegant and capable machine, all thanks to 2us4cars.

October 11, 2023
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Reply from 2us4cars

Thanks Dianne!!! I couldn’t have written a better review myself …….. by a long shot 🤣 As you described above the Range Rover is in impeccable condition both inside and out. I’m over the moon you are happy with your purchase and our service. Hope the interior protection helps maintain the condition once all your dogs make themselves at home in it when out on your walks!! Enjoy!! Mark

Rated 5 out of 5 stars

I cannot praise Mark Hollingworth…

I cannot praise Mark Hollingworth enough,he provided customer service par excellence.
Nothing was too much trouble with a seamless and ultra professional service provided from beginning to end,Mark has followed up with me post sale to make sure that we are happy with the car,which we are.

I would recommend Mark and 2us4cars without hesitation as a thoroughly professional and first class business providing quality second hand vehicles at extremely competitive prices - Thank you Mark 🙏🏻

October 10, 2023
Unprompted review
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Reply from 2us4cars

Warren …. thank you for a fantastic review 🤝 - glad you are happy with your new vehicle. You know where I am if I can be of assistance in the future 👍🏻

Rated 5 out of 5 stars

I was just what i was looking for.

I was just looking around for a cheap runabout when i stopped by 2us4cars. Spotted an estate to fit the bill. Had a chat with Mark, and within minutes off on a test drive. This was one of the easiest un hassled purchases I've ever made. Car prepped and polished within a week. I've covered 4/500 in the last few days (only had it 5days) and am a happy customer. Wouldn't hesitate returning for another purchase. Well done 2us4cars.

October 19, 2023
Unprompted review
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Reply from 2us4cars

Thank you for the review Dave - you got yourself a little gem with the Volvo!!

Rated 5 out of 5 stars

Excellent service

Excellent service. Marc was fantastic, helped me get my vehicle with ease. No pushy sales tactics just straight talking, approachable and completed everything smoothly

October 10, 2023
Unprompted review
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Reply from 2us4cars

Cheers to you and Sarah for the review Lee 😃
Don’t forget to send me those pictures when the cave is complete! Take care mate

Rated 5 out of 5 stars

Mark was so helpful when helping me…

Mark was so helpful when helping me choose my car, he made the whole experience so easy and hassle free. Would highly recommend!!

October 20, 2023
Unprompted review
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Reply from 2us4cars

Thanks for your review Stacey, you were a pleasure to deal with and it was great to meet Pablo! Mark

Rated 5 out of 5 stars

Fantastic service highly recommended

Fantastic service, quick and efficient.friendly and welcoming

Great communication l throughout, went the extra mile to help.

Would highly recommend, and when I get my next car I will definitely use these guys again

October 24, 2023
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Reply from 2us4cars

Thank you for your review Paul - glad you had an enjoyable experience and I will see you when you need your next car 🍻

Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish,as we were negotiating a px for my vehicle. I was sceptical as I had to drive 2 hours to pick up my new car and I thought that Mark the owner would try to renegotiate the price as I'd driven quite far. None of that happened,smooth and very easy buy. Even a few days after I've received texts asking if was happy with the vehicle. Highly recommended. 5 🌟

October 17, 2023
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Reply from 2us4cars

Thanks Mark - you got yourself a cracking car with the A5 and we are thankful for such a well kept Part exchange!

Rated 5 out of 5 stars

My first whip

After searching for weeks came across my perfect first car and messaged very quick to respond and very transparent with my numerous questions 🤣 had it delivered with in a few days and so far couldn’t be happier

Great company and garage to work just hope all are like this

October 14, 2023
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Reply from 2us4cars

Thanks Neal I hope your 1st whip serves you well. I always try to be as open and honest with people as being the opposite doesn’t get you anywhere. Thanks again for the review mate!

Rated 5 out of 5 stars

Would definitely buy from again

Great, smooth, easy and quick purchase. Just what I was looking for. Fantastic service! The car is great. Thanks Mark!!

October 17, 2023
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Reply from 2us4cars

Thanks Bryan - we have found a new home for your part exchange due to you tending to its every need! Hopefully see you again when you are ready for another vehicle! Mark

Rated 1 out of 5 stars

Be very careful, read all their reviews.

This is an update to the one I posted on the 18th of August this year. 10 days after receiving the Evoque, the driver side back door would not open and there was a drain on the battery (it went flat after 3 days).
they took the car back, had it for a week said it was fixed. Door worked fine, but 5 other problems appeared, radio would not work, could not play a disc, could not link my phone, reversing alarm did not work and the reversing screen stayed on. I informed them of this, we exchanged E-mails and phone calls it started getting unpleasant, in the end I asked what they were going to do about it, I have not had a reply since the 24/09/2023. Is now 14/10/2023.

October 14, 2023
Unprompted review
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Reply from 2us4cars

Thanks for your feedback Geoff and sorry you feel that way. We picked your vehicle up and left you a courtesy vehicle whilst replacing a faulty door lock ( a common issue on land rover) at no cost to yourself.
The radio/ reverse sensors weren't touched, however as we have advised, the car can be returned for repair or there is an RAC warranty on the car which covers repairs to be carried out at any VAT registered garage in the uk.

Rated 5 out of 5 stars

What a pleasant experience.

What a pleasant experience, no spiel, no pressure selling which immediately puts you in a comfortable, relaxed position. Clearly very experienced and honest which is exactly what you hope to find when purchasing a used vehicle.
Mark, the Salesperson helping me, appears to treat all his customers as if they were there for a new Bentley no matter the value of the vehicle and as I was there to part exchange my old jalopy did everything to ensure a fair and happy outcome for both parties with patience and good humour.
Well done 2us4cars! this service is undoubtedly the reason you have been trading for close on 40 years.
Highly recommended!

October 12, 2023
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Reply from 2us4cars

Thanks Mike for the lovely feedback, you were a pleasure to deal with.

Rated 5 out of 5 stars

I bought ab Audi S5 from these guys…

I bought ab Audi S5 from these guys back in July which unfortunately had some issues (To no fault of these guys) and had to be returned. Mark and Jordan were brilliant in resolving the issue, and I left with another Audi the same day I took the S5 back.

September 7, 2023
Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish! Professional and trustworthy! I highly recommend this company. My salesman Mark was spot on! Helped us in every aspect with thorough professionalism and utmost care! Very happy with the service and my car!! Very happy customer

September 13, 2023

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