Evidently in order to actually get the discounts offered you have to contact them after the purchase & request a refund. At least, this is what I had todo on the last two orders. Additionally -as ot... See more
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I'm extremely disappointed & displeased with the product sent out to me june 9th. . A few years back the gift 🎁 key chain I got for my sister was beautiful and properly done. I ordered again recently... See more
We were gifted the medium cube and it is AMAZING, that deserves 5 stars! We bought the "cave" light stand and it looks cool, but the quality is disappointing. The plug is very cheap so the light f... See more
I feel ripped off... I placed my order at Baybrook Mall in Friendswood, Texas. And the lady was nice but did not give me enough information about their policy. All orders are final! they do not acce... See more
Company details
Written by the company
3D Innovation is the leading manufacturer of 3D laser etched crystals. Established in 2004, we use the latest German technology of laser engraving in crystals. We produce very high quality, top of the line personalized crystals for our customers. 3D Innovation has over 40 successful retail locations from coast to coast. 3D Innovation delivers an innovative concept that incorporates technology and imagination to produce products and services that are creative and personal. 3D Laser imaging technique enables us to emboss pictures, words, or memories into a variety of crystals.
Contact info
1085 Rockaway Ave, 11581, Valley Stream, United States
- (516) 837-9423
- info@3d-innovation.com
- 3d-innovation.com
Hasn’t replied to negative reviews
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LOVED IT!!!!
I bought a beautiful cube 3D innovation of my mother and her 5 siblings which 1 is sadly no longer with us. His 10 years passed recently and I ordered this surprise and her and I were nothing but satisfied and touched. Will definitely buy more in the future and recommend to people I know!
cool
Nice! But I thought you could see it better without light. If prices were lower I would order more.
Sent a review already
Sent a review already. Did a fantastic job would use the company again ,highly recommend .
Thank you,
K Lowery
Bought this as a gift for my younger…
Bought this as a gift for my younger brother, was a picture of he and my father who passed away this last year. The photo was taken at my brother's wedding. I was amazed at how wonderfully the photo was transformed and the script was beautiful. Thank you for helping me create a meaningful gift. The fast shipping was a major plus, as well!
love the fact that I could put a…
love the fact that I could put a picture in the glass
A beautiful piece of art to cherish.
Receiving the biggest smile from the…
Receiving the biggest smile from the recipient was the greatest joy for me.
My order arrived in time for my…
My order arrived in time for my granddaughter"s graduation and scholarship celebration. She loved it!
Amazing
Amazing. I wasn’t sure what to expect. The finished product is truly beautiful. I ordered two round ornaments for my boyfriends birthday. I know he’ll be blown away. Thank you 3D for delivering exactly what you promise. I definitely will be ordering in the future.
Park meadows mall
I was in park meadows mall and I fell in love with these crystal and I stop and Grant explains everything to me and I got two crystal and it came out beautiful I will me back very soon thank you Grant .
Professional with Amazing Quality
I saw these cubes in a mall when I was looking for a retirement gift to buy for someone in my office who was retiring. I got a card, and then went online to fulfill my order. Let me tell you, the process was seamless. I made a mistake and put the wrong number of years in the wording. Not only were they quick to get back with me, but they made the corrections with no fuss. I got my order right on time in a really nice box that I was able to keep the gift in and present to the employee. The quality of the picture was fantastic. I work for a company that makes engines, so I requested a pic of one of our engines to be the image in the cube. The detail was AMAZING. I work with engineers, so they know our brand. Even they couldn't believe how detailed the picture was. My only suggestion would be to have a preview of what the cube would look like. I requested wording (which I got and it was super pretty), but it was so small that it was really hard to read. Overall though, I found them to be very professional, the quality was superb, and the shipping was quick. I would definitely order from them again.

Reply from 3D innovation
Excellent service and I received it…
Excellent service and I received it quick
staff was very helpful
Excellent gift and great service, still overpriced.
Excellent gift and great service 5 stars. Downside is they play games with pricing and limited discounts 1 star. For this reason I don’t see myself buying another one again. So one and done, find the right cost that is fair to customers and allows you to make a good living and you will get more repeat customers. This would be my go to wedding gift of not for the pricing irregularities. Employee at the mall was awesome. No high pressure and follow through on rush delivery.
The 3D cubes make excellent gifts and…
The 3D cubes make excellent gifts and delivery was exceptionally quick!
I went to Woodfield Mall in Schaumburg
I went to Woodfield Mall in Schaumburg, IL to see the products first hand at the kiosk there and was impressed. After that I returned home to find the perfect photo of my daughter's beloved pets for a birthday gift. One of the pets had passed, and the quality was so good that my daughter recognized them immediately and couldn't hold back the tears.
Image came through with very good…
Image came through with very good likeness needed to work with lighting and background to get the image right
Impeccable customer service
Fed ex lost my package and I contacted 3D innovations about it! A employee by the name of Lisa followed up and sent me out a new keychain within a day or two! I’m so happy I received it! It’s beautiful and I’m forever grateful that they took time to understand and fix the problem!! I’ve ordered numerous of times and never experienced that but I’m glad they took care of me in the end! I’ll continue to order with them!! Lisa you’re awesome!
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