I have been with 3 mobile on and of for years and recently finished my sim only contract with them.However I'm still on contract with 3 on broadband for another 2 more years.A few weeks ago I recent... See more
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I'm old and easily confused! I didn't know that there is a charge for sending pictures on text MMS, I wasn't even aware of MMS being a thing and I didn't bother looking at the bills for a very long... See more
Despite an earlier review and speaking to a member of 3 customer service team I am still receiving letters from CRS a debt recovery team. I owe no money,this has already caused my credit rating to... See more
Had nightmare trying to report missing mobile phone .Fortunately/Unfortunately a neighbour found it though it had been destroyed by car running over it though better than stolen and data all lost.But... See more
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Untrustworthy customer service
Untrustworthy customer service. Different online problem solver different direction and suggestion
May 17, 2021
Unprompted review
Broadband service is shocking
Broadband service is shocking, customer support is terrible. they just lie to you and give you the run around
April 5, 2021
Unprompted review
Untrustworthy customer service
Untrustworthy customer service. Different online problem solver different direction and suggestion.
March 5, 2021
Unprompted review
I changed my Pay as you go sim to a…
I changed my Pay as you go sim to a monthly contract sim. Being an existing 3 customer i requested them to keep my existing number in new sim. I tried several times and after hours of calling i finally could talk to a customer support (horrible experience). She said the number will be transferred in 48 hrs. After 48 hrs they disconnected my old sim without transfering my number to new sim. I again contacted them after long hassle and they informed me it would take 96 hours, that mean i will be out of contact for another two days. I am a doctor working in NHS, my number is very very important for my hospital to contact me. I am so so frustrated... this is just impossible. If i would have known it earlier i would rather change to different operator. This is hell..
March 3, 2021
Unprompted review
Truly untrustworthy worthy
Truly untrustworthy worthy, over charging is very common, customer support is non existent unless you want to upgrade. I was promised a refund from over charging but never happened and the customer service supervisor "clive" wont take my calls and I'm tied into a 2 year contract so I can do nothing. Be wise and stay away
February 12, 2021
Unprompted review
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