4 SIGHT opticians Reviews 69

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

My recent eye examination showed no change however the optician Richard thought it worth investigating an historical issue. The result was a referral to the eye clinic at New Cross. I am very gratefu... See more

Rated 5 out of 5 stars

From start of my eye test to the collection of my glasses was handled professionally the staff are polite friendly and treat you like part of the family at the Walsall branch Samantha helped me ch... See more

Rated 5 out of 5 stars

I have been to lots of opticians over the years and I can honestly say that the staff at 4 Sight are the friendliest I have met . They are always helpful and seem to be interested in giving you the be... See more

Rated 5 out of 5 stars

Been to collect my glasses today. Glasses were ready with the relevant paperwork and staff were friendly and welcoming. Because I have mobility issues staff were proactive in assisting me. Thank yo... See more

Company details

  1. Eye Care Center

Information provided by various external sources

Independent Opticians based in Codsall, Leeds, West Brom, Walsall, Wolverhampton and Fallings Park. Visit our contact page at www.4sightopticians.com to find a branch near you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 5 out of 5 stars

Great Service!

I’ll start by just pointing out that I never, ever write reviews.. but the outstanding service from 4Sight Walsall needs shouting about. Friendly and helpful staff, they don’t push products you don’t need or want on you; they’re fair, honest and thorough. Great value for money as well, which is always good. Honestly can’t speak highly enough of Rachel and the team, thank you for your help!

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

4sight for me

Very friendly and professional. I always used to go to Specsavers, but now it's always 4sight for me.

January 10, 2024
Unprompted review
4 SIGHT opticians logo

Reply from 4 SIGHT opticians

Hi Kevin, thanks for your kind review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great with children. Would highly recommend.

December 16, 2023
Unprompted review
4 SIGHT opticians logo

Reply from 4 SIGHT opticians

Thank you for your kind review and recommendation!

Rated 1 out of 5 stars

I thought this company was better than…

I thought this company was better than that.
1 year ago they they sold me glasses. I've been buying glasses from here for over 10 years, so when I wa told I could get my son a pair of designer glasses and use them again I jumped at the offer, only to be asked to sign a at your own risk form I was more than annoyed. Never again will I bye glasses in this store. N

November 10, 2023
Unprompted review
4 SIGHT opticians logo

Reply from 4 SIGHT opticians

Hi Angela. Sorry to hear you're unhappy with this aspect of our service.

By way of clarification, we are very careful to ensure that patients using our re-glazing service understand the potential risks involved. Issues can occur when applying new lenses to old frames, and we feel it's important that our customers are informed of the potential risk and feel comfortable before proceeding with a re-glaze.

The 'Own Risk' form acts as a formal acknowledgement of this, and is applicable to every customer using the re-glaze service.

We'd like to thank you for your continued custom and apologise for any offence caused.

Rated 5 out of 5 stars

The staff are amazing

The staff are amazing, well informed and polite. Great experience. Recommend them wholeheartedly.

October 31, 2023
Unprompted review
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Reply from 4 SIGHT opticians

Hi, John. Thank you for your kind review and recommendation. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Been again for another eye test what…

Been again for another eye test what can l say brilliant service and very helpful cannot fault them l just love ❤️ going to this place every one is fantastic staff are very friendly and really care about you well done everyone thank you very much for looking after me l love ❤️ my glasses that l have from you xx

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

The best for the whole family

Always great service and choice of glasses at 4sight, the staff at West Bromwich banch are the best.
Always helpfull, always polite, always friendly and professional.

All this with a great choice of frames and lenses at the right price i couldn't ask for more for my family.
I won't go anywhere else !

October 22, 2022
Unprompted review
4 SIGHT opticians logo

Reply from 4 SIGHT opticians

Hi, Les. Thank you for your kind review, your comments have been passed on to the team at our West Bromwich branch. We look forward to welcoming you and your family again soon!

Rated 5 out of 5 stars

Great service.

Another excellent experience at the opticians today.
Thanks to Rachel and the team at the West Bromwich branch.

September 7, 2022
Unprompted review
4 SIGHT opticians logo

Reply from 4 SIGHT opticians

Hi Suniti, thanks again for your positive feedback. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Had a recent test & new glasses with…

Had a recent test & new glasses with this company, I'm so pleased with the service, it was excellent. The staff were really friendly & efficient. My new glasses are great, I'm so pleased with them. Would really recommend this opticians. Many thanks

July 1, 2022
Unprompted review
4 SIGHT opticians logo

Reply from 4 SIGHT opticians

Thank you for your positive review and recommendation, Marie. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Eye test

Went for my eye test on 20/06/22. The staff were friendly and helpful. The store was clean and tidy. It was a very pleasant experience. I was made to feel welcome 😃
Highly recommended. Thank you

June 21, 2022
Unprompted review
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Reply from 4 SIGHT opticians

Hi Lynn. Thank you for your kind review, we look forward to welcoming you again soon!

Rated 5 out of 5 stars

When you find the best, you stick with them!

I cannot praise highly enough the 4sight opticians in West Bromwich. I was made to feel that the entire staff wouldn't have been satisfied until my glasses were perfect, and of course, now they are!
Certainly wouldn't ever consider going anywhere else.

February 28, 2022
Unprompted review
4 SIGHT opticians logo

Reply from 4 SIGHT opticians

Hello, thank you for your review. We are really pleased to hear you have enjoyed a positive experience at our West Bromwich Branch and look forward to welcoming you again soon. Your kind comments will be passed on to our staff.

Rated 5 out of 5 stars

My recent visit was for my regular…check up

My recent visit was for my regular check up and as usual it went with no problems. I also come here for my
regular retinopathy check ups.
I have used this shop for a number of years and have always found the staff to be professional and friendly and would recommend to anyone.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

This was my first visit to these…

This was my first visit to these Optician's and I can honestly say I won't be going anywhere else in future the care and attention I receive from the staff was excellent much better than any I have received from other well known High Street companies so thank you for looking after me.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

From the start to the end of my…

From the start to the end of my appointment I felt safe and secure. Excellent staff and was informed thoroughly every step of the way. Friendly and professional, nothing was too much trouble. I highly recommend 4sight you will be confident that you receive the best care and attention.

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

We all love 4 Sight at Walsall

Hi,i must start by recommending 4Sight in Walsall,i have always found them to be very professional and thorough. The staff are pleasant and friendly. We have used them for years and years,when i say we I mean the family, my wife and myself, my parents and my wife's mother, and we are always treated with the utmost respect. Regards Philip

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Fully recommend

I always find the staff at the Leeds branch helpful and caring. They are always efficient and nothing is too much trouble. I fully recommend 4sight!

December 23, 2020
Unprompted review

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