https://www.5pm.co.uk/ Reviews 2,408

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent discounts and value for money, making experiences and purchases more accessible. People find the website easy to use, appreciating the straightforward process of finding and buying deals. The prices are consistently seen as reasonable, allowing many to enjoy products and services they might not otherwise afford. However, some customers have had mixed experiences with the products themselves, noting issues with quality or selection. A few other people also felt that the voucher redemption process could be unclear or inconvenient, and some were disappointed when they found better prices directly from the vendor after purchasing a deal.

What people talk about most

Discount

Consumers find discounts to be positive, appreciating the great deals and savings available, with many... See more

User experience

Customers generally had positive experiences with the user experience. Many found the website easy to... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight fantastic offers, great... See more

Price

Reviewers mention positive feedback about price, often finding good deals and significant savings on various... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise good quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use. Never used before guessing it’s an extension of wowcher. Advice more contact information to the vendor to confirm bookings. After confirming the order contact information was viewable but... See more

Company replied

Rated 5 out of 5 stars

A very easy to use website, a good variety of items to buy, from afternoon tea to a variety of different meals at restaurants near you, at a very reasonable price. There are plenty of weekends away... See more

Company replied

Rated 4 out of 5 stars

We had a great experience here recently. First time visited the restaurant. Very good and attentive service. The food was really good, especially the pizza! We took one star away because they didn’t h... See more

Company replied

Rated 5 out of 5 stars

Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to... See more

Company replied


Company details

  1. Electronics & Technology

About https://www.5pm.co.uk/

Written by the company

Save up to 80% on deals in Scotland - From restaurants and beauty to entertainment and fitness, 5pm has hundreds of deals in your area (and beyond).

Make sure to check out 5pm for incredible new deals launching every day of the week!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

So easy to navigate

So easy to navigate and get vouchers you need.

February 22, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

Bought my voucher with no problems

Bought my voucher with no problems. It was very easy.

February 21, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Very straight forward to go in and buy…

Very straight forward to go in and buy an offer from 5pm , bought a hotel voucher , once received voucher , I called the hotel and now booked in St Andrews .Very easy website , quick service . Thanks

February 13, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM

Rated 4 out of 5 stars

Took too long for voucher to be emailed…

Took too long for voucher to be emailed to me and didn’t like all the annoying pop ups that came with it. After completing purchase, I had expected to get voucher within seconds.

February 20, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience!
Many Thanks
5PM

Rated 2 out of 5 stars

Better to Book Direct — Not Actually a Deal

I booked the Woodlands Glencoe Luxury Hotel Lodge Stay for Two through 5pm.co.uk because it was advertised as a discounted deal. However, after booking, I checked the company’s own website and found they were offering an early season discount at the same price of £349 — the exact amount I paid on 5pm.

Unfortunately, 5pm also adds a £9.99 admin fee, which meant I actually paid more than I would have by booking directly with Glencoe. The main reason I use deal sites is to save money, so this was disappointing.

It was also advertised at £259 for our dates initially, but the price increased by £100 at checkout. 5pm advised that prices are always subject to change, which I understand, but it still felt misleading.

Overall, this was my mistake for not checking the hotel’s direct website first. I would recommend others compare prices before purchasing — in this case, booking directly would have saved money and hassle as I also need to print the voucher for check in.

February 20, 2026
Unprompted review
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further.
Kind regards
5PM

Rated 5 out of 5 stars

Easy ordering

Ordering was super easy & voucher received within minutes. Perfect for my needs..... 🙂

February 19, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 1 out of 5 stars

Impossible to contact

I made a booking for Westerwood hotel. Money was taken from my account and I received a voucher. 2 days later I get an email cancelling my booking with no explanation. It is impossible to phone 5pm. The email addresses supplied did not work and bounced back. Very poor. I will not use them again.

February 13, 2026
Unprompted review
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Great service first time here really…

Great service first time here really easy to follow instructions when booking thanks

February 18, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

great value for money

February 17, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5pm

Rated 3 out of 5 stars

Ordered a Hello Fresh deal

Ordered a Hello Fresh deal. No indication when it will arrive, just a link to sign up for future deals. Confusing.

February 17, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review.
I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will
contact you on your case in the next 24 hours.
Many Thanks
5pm

Rated 5 out of 5 stars

Stress free

Purchasing was made easy for an old timer like me.

February 13, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM

Rated 5 out of 5 stars

Date night …

The food is amazing staff are very nice
Nice atmosphere cafe like
Highly recommend had 5 pm vouchers and have since bought another two
But would still go without voucher
Have been in loads Indians but the food is really good

February 12, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue
inspiring you with great deals.
Many thanks,
5PM

Rated 2 out of 5 stars

I love using this site and normally…

I love using this site and normally have no issues with it however I don’t seem to be able to access my vouchers and I haven’t had them emailed to me either. Hope they come through soon as our experience is only two days away.
I am editing the review now as I have no been able to access my vouchers- thank you for your assistance. Perhaps I was asked to review my experience before the vouchers were ready??

February 12, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review.
I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will
contact you on your case in the next 24 hours.
Many Thanks
Wowcher Team

Rated 5 out of 5 stars

First time use.

Never used before but simple and easy

February 5, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM

Rated 5 out of 5 stars

Cost

Excellent price,great place

February 5, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5PM

Rated 5 out of 5 stars

Used 5PM.com for years

Used 5PM.com for years. Good deals and particularly like that you can actually see what dates are free before you purchase unlike ITISON

Good prices and details all easy to find

February 4, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
5PM

Rated 5 out of 5 stars

Brilliant Value For Money

I have been using 5pm for a while now and every offer has been really good and great value for money. I did have to contact them and did this through Whatsapp, this was really easy to do and my query was resolved within 24 hours.

February 1, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5PM

Rated 5 out of 5 stars

Great price

Great price

February 4, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
5PM

Rated 5 out of 5 stars

Great price great location

Myself and my daughter have used you for lots of deals

February 2, 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue
inspiring you with great deals.
Many thanks,
5PM

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