9amHealth Reviews 

394
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their kindness, knowledge, and supportive approach, making interactions pleasant and helpful. The app and overall user experience are frequently highlighted as easy to use, seamless, and highly effective for managing health goals. Many people also appreciate the exceptional customer service, noting prompt communication and helpful support. However, some people mentioned difficulties with communication, reporting challenges in connecting with medical providers or getting timely responses. A few customers also noted concerns regarding prescription management and monitoring, finding the process inconvenient or experiencing delays.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as efficient, knowledgeable, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process seamless, easy to use,... See more

Service

Users describe ambiguous interactions with service, with many expressing frustration due to insurance... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the team is very supportive,... See more

Application

Customers had positive experiences with the app, finding it user-friendly, helpful, and easy to use for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more

Rated 5 out of 5 stars

My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my experience with 9am Health. If you’re on the fence about using this wonderful service, I am telling you to just dive in and see for yourself. Easy to use... See more

Rated 5 out of 5 stars

App is easy to use and videos are informative. Took several months to get a medication prescribed, and had some trouble with refills with increasing dosage over time, but the issue finally got resolv... See more


Company details

  1. Specialized Clinic
  2. Medical Office

Written by the company

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.


Contact info

4.2

Great

TrustScore 4 out of 5

394 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(394)

268 reviews in the last 12 months

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Rated 5 out of 5 stars

The way medical care should be

The staff and system here is put in place to help. Everybody is as comforting and helpful as can be, and they make sure that you feel cared for if more medical practices were like this. It wouldn’t be so difficult to get people to come.

June 4, 2026
Unprompted review
Rated 4 out of 5 stars

The team is responsive

The team is responsive. They listen to you and are understanding. empathetic and encouraging. They are specific with advice and solutions. They make the process rather simple and stres-free.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Continued Support

I am so happy with the support and information that was presented to me through 9am Health. They help me understand that my weight loss journey was more than just dropping a few pounds and true success came from understanding all the factors that could hinder me from my weight loss goals.
The staff and the app all work hand in hand to assist you with your goals!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Life Changing Resource

This app and resource has been life changing for me. To be able to have resources and people to talk to when I need advice quickly has been an incredible experience. Every individual I have had contact with has been so pleasant and they always teach me something new.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

9am provides the type of guidance I…

9am provides the type of guidance I need. They provide a great outlet to help guide you. The tools needed to be successful and options when you feel you need something a little different or maybe you just need confirmation that you’re on the right track. Whatever I’ve needed they have met my needs in a supportive and friendly, down to early and relatable way.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, ease of use, fast efficient refills, easy use app, and scale that easily sends info to the team

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a wonderful experience with…

I’ve had a wonderful experience with 9am Health, especially the nutrition coaching. The coaching has been one of the most valuable parts of the program for me. Rather than focusing on quick fixes, my coach has helped me build sustainable habits, make better food choices, and better understand how nutrition impacts my overall health.

I appreciate that the guidance is personalized, practical, and judgment-free. I’ve learned so much and feel more empowered to make decisions that support my long-term wellness goals. If you’re looking for support that goes beyond prescriptions and truly helps you create healthier habits, I highly recommend 9am Health.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and care!

Awesome staff is really helpful and supportive. Health coach Shelby was amazing and helped me to stay consistent with realistic plans during my post partum. The app is easy to use. I highly recommend anyone who is looking for weight loss help and support.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

I gave 9am Health such a high rating…

I gave 9am Health such a high rating because my experience has been excellent from the beginning. The app is easy to use and navigate, and everything has been straightforward without unnecessary complications or hoops to jump through. I haven’t experienced any issues, and whenever I’ve needed support, the process has been smooth and efficient. One of the biggest reasons for my rating is my coach. She is incredibly supportive, encouraging, and genuinely invested in my success. Our coaching calls are always helpful, and I leave feeling motivated and confident about my progress. The combination of great coaching, an easy-to-manage app, and a hassle-free experience has made 9am Health a service I would highly recommend.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Care Team is Awesome - Don’t forget your part!

The care team here is top notch. From the Coaches, Pharmacist and Doctors they all take what they are doing seriously. In an area so many people need you can see and even feel that this work is important to every member of the team. They didn’t just throw the GLP1 at me like many other’s would have. They took the time to educate me, which made the lifestyle change I so desperately needed easier to embrace. I would highly recommend 9am Health to anyone who is serious about making a lifestyle change, have discipline and patience, because they will put you on the path to success. You will just need to stay on that path once they help you establish it. Skip this if you have no self discipline or lack patience because this isn’t an overnight process and you will see ups and downs as you progress. When you have the downs, reach out to the Care Team because they are always there to give you that push to start moving back up!

June 8, 2026
Unprompted review

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