Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about... See more
I have nothing but good things to say about my experience with 9am Health. If you’re on the fence about using this wonderful service, I am telling you to just dive in and see for yourself. Easy to use... See more
App is easy to use and videos are informative. Took several months to get a medication prescribed, and had some trouble with refills with increasing dosage over time, but the issue finally got resolv... See more
Company details
Written by the company
9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
Contact info
914 N Coast Hwy 101, Ste A, 92024, Encinitas, United States
- (202) 932-9958
- support@join9am.com
- 9am.health
4.2
Great
394 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm learning new skills
I'm learning new skills, lifestyle changes from the modules and encouragement from the coaching. Help or answers to my questions responded to quickly.
June 8, 2026
Unprompted review
IT'S A PROCESS
Though the 12-14 week program seemed timely, there were lots of valuable information learned through the modules as well as the labs. At the end, I was approved for Wegovy. So, let the weight loss journey begin.
June 7, 2026
Unprompted review
Short informative directed modules
Short informative directed modules, with an excellent learning interface. I have learnt and applied a lot to improve my health
June 6, 2026
Unprompted review
Communication is very bad
Communication is very bad. Every time you upload or do something requested, another hoop is added to jump through. They don't care about health, they just want to save $ and make things difficult.
June 6, 2026
Unprompted review
Reply from 9amHealth
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change.
At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person.
We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or support@join9am.com so we can take a closer look at your experience and talk through your options.
Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Excellent doctors and staff
Excellent doctors and staff. The app is so easy to use. Keep up the great work!
June 5, 2026
Unprompted review
9am Health App
Everything on the app, from the modules to health coaching has been a great and helpful experience. I feel supported and am able to reach my weight loss goals. The staff is responsive. Highly recommend.
June 5, 2026
Unprompted review
Personalized coaching and valuable…
Personalized coaching and valuable modules to help you lose weight and stay healthy.
June 5, 2026
Unprompted review
Pleasant Experience
The team at 9am Health is extremely responsive to questions. Every provider I have spoken with is knowledgeable and personable. The modules have been educational and useful.
June 5, 2026
Unprompted review
My coach Misty
My coach Misty, really listens to wait I have to say. She is very friendly. Misty gave me the box breathing technique to use. I started using that breathing exercises before bed to help me gain better rest. Since using that breathing exercise I have started to sleep better and started to get more REM sleep. Thank you Misty.
June 4, 2026
Unprompted review
Everyone is supportive
Everyone is supportive. I always know the next steps. They have changed my life for the better!
June 4, 2026
Unprompted review
I appreciate all the information they…
I appreciate all the information they provide to me. There are a lot of things I ignored, and they help me to understand how my body works and how I can have a healthy life.
June 4, 2026
Unprompted review
Great way to keep me accountable in my…
Great way to keep me accountable in my health journey!
June 4, 2026
Unprompted review
Great company
Great company, great people, information at your fingertips
June 4, 2026
Unprompted review
The app is easy to use
The app is easy to use. The tools available have helped me learn more about my body and how to live a healthier lifestyle. I have felt supported and informed every step of the way.
May 31, 2026
Unprompted review
Over an hour (so far) to get through…
Over an hour (so far) to get through the registration process and no idea how much more to go. It's like they want you to give up. "Enter all the data on your insurance card."" Now upload front and back pictures of your insurance card." Its clear how they intend to save money for health insurance companies... They're just going to make it impossible to continue your treatment plans. State of Georgia health benefits plan needs to be lobotomized for this decision... Or castrated.
June 2, 2026
Unprompted review
Reply from 9amHealth
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change.
At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person.
We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or support@join9am.com so we can take a closer look at your experience and talk through your options.
Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Great program to keep you on track
Great program to keep you on track
Everyone at 9am Health is very nice, professional, and helpful.
June 3, 2026
Unprompted review
I find that when I need to contact…
I find that when I need to contact anyone the team responds very quickly - either via chat, email, or setting up an appointment with my coach. This personal touch is so important with the success that I am experiencing.
June 2, 2026
Unprompted review
Very helpful and informative about…
Very helpful and informative about health and nutrition.
June 2, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.