No issues except their return policy which you can’t return items! I ordered a bracelet and was in two minds about keeping it or returning it as it wasn’t quite what I expected so wanted to return it... See more
Company replied
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See what reviewers are saying
Ordered some earrings and I was really worried as I've never ordered jewellery online before. Everything was absolutely perfect from start to finish the customer service was excellent. My enquires... See more
Company replied
An absolute pleasure! I am beyond happy with the earrings I have received and the service I have experienced. Customer service deserves 10 out of 5!⭐️ I was updated on tracking in detail the entir... See more
Company replied
I’d never ordered jewellery online before, but using A1 Jewellers has been an exceptionally positive experience. I placed two orders on separate days during the weekend. I was contacted via What's Ap... See more
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Company details
Written by the company
A1 Jewellers is a family-owned business specializing in high-quality 22ct gold jewellery catering to the South Asian and Middle Eastern diaspora. With a heritage spanning over half a century, we focus on providing a unique blend of tradition, innovation, and exceptional customer service. Our aim is to revolutionize the online gold jewellery shopping experience by addressing issues such as trust, authenticity, and security. We are committed to ethical practices, giving back to the community, and growing our brand by expanding our product offerings and market presence.
Contact info
364 Cheetham Hill road, M8 9LS, Manchsster, United Kingdom
- 01617214924
- khalid@a1jewellers.com
- a1jewellers.com
4.4
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Very happy with purchase
Very happy with purchase
Notified me all the way to delivery
So pleased accepting klarna now
April 4, 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback.
Great prices and quick delivery 👌
March 31, 2023
Unprompted review
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Quick and secure delivery!
I purchased Asian gold jewelleries many times and only from A1 Jewellers. Great services and very quick delivery! I would highly recommend!
April 3, 2023
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
Great prices and great service
Great prices and great service - well worth visiting and buying your gold from here
April 2, 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback.
My purchase on line was very smooth &…
My purchase on line was very smooth & got the Bangles on the next day delivery.
March 6, 2023
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
Good quality and So easy to buy
So easy to buy, and follow information and delivery was excellent.
However, I find that your website description could be more informative on the description of the items, materials, purity etc
March 22, 2023
Reply from A1 Jewellers
Thank you for taking the time to share your experience with. We are pleased to hear that you found our website easy to navigate and that the delivery was excellent. We take great pride in providing our customers with a seamless shopping experience, and your positive feedback is greatly appreciated.
We understand your concerns regarding the description of our products. Please note that we sell our pre-owned pieces as unique items rather than gold jewellery products, which is why we do not advertise the purity or carats of the items. However, we do strive to provide as much information as possible about the materials used in each piece.
Nonetheless, we appreciate your feedback and will take it into consideration as we continue to improve our website and our offerings. If you have any further questions or concerns, please do not hesitate to reach out to us.
Great
Fast delivery, very helpful and beautiful earings would definitely buy again from a1 jewellers thankyou
March 7, 2023
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
First time buying Asian gold online…
First time buying Asian gold online which was a great experience and the delivery was on time as promised it was great pleasure buying from A1jewellers
February 20, 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback.
Happy with the purchase
Second time to purchase. Unique designs and excellent craftsmanship. Rates are very competitive
February 17, 2023
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
Good communication and prompt delivery …
Good communication and prompt delivery would definitely recommend!
February 14, 2023
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Very quick delivery and nice customer…
Very quick delivery and nice customer service.
February 6, 2023
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Brilliant customer support
Brilliant customer support. Close coordination and updates with the item pictures parcel pictures and next day dhl delivery even to island like isle of man uk
January 18, 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback 😉.
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Beautiful fine gold
The service and communication from A1 jewellers was excellent, and my partner loves his present, exactly how it looked in the picture,infact better
December 29, 2022
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
I've been looking for some earrings for…
I've been looking for some earrings for a Xmas present and found them at A1 ordered them and they were delivered the next day in time for Xmas brilliant service .
December 22, 2022
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
Really good service and very fast and…
Really good service and very fast and efficient. Extremely reliable will definitely use again.
December 16, 2022
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
5 start service
5 start service - ordered online sent a photo of the item before delivered.
December 9, 2022
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Amazing customer service
Amazing customer service, amazing products, would highly recommend
September 19, 2022
Unprompted review
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
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