Started on 12/1. They estimated 6 days. It is now 12/28 and they are not done. Their "estimate" was $1,400 short. Somehow 3 tiles were broken the day after installation. They said the transitions woul... See more
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See what reviewers are saying
Ordered my flooring from these guys could not fault them. Delivery arrived following day, flooring is absolutely lovely, quality is brilliant. Website pictures don’t do the flooring justice. Would hig... See more
Company replied
Answered questions and quick delivery had a couple of underfloor laminate tiles missing. Rang them and they were couriered out the next day delivered. Highly recommend for service and prices... See more
Company replied
Ordered wooden flooring on line. Product was exactly as advertised and is really good quality. Product was delivered within the time scale stated and the delivery person was extremely helpful. Would d... See more
Company replied
Company details
Written by the company
selling of carperts, laminates, and other flooring, including artificial grass!!!
Contact info
Unit 4b, Riverside Business Park, Royd Ings Avenue,, BD21 4BY, KEIGHLEY, United Kingdom
- 03316300250
- info@a2zfloors.co.uk
- a2zfloors.co.uk
4.3
Excellent
167 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
It was all as expected
It was all as expected, nothing to complain about, that's it. No more to be said. Thanks
March 24, 2025
Reply from A2Z Floors
Thank you for your feedback! We’re glad to hear everything met your expectations. If there’s anything we can do to make your next experience even better, don’t hesitate to let us know. Thanks again for choosing A2Z Floors!
Decent quality for the price
Decent quality for the price
Would work fine on flat surfaces
Not so good on my campervan curved roof , puts a bit of torsion into the sheets , wood seperated from backing , my fault not the products
Also the wood effect topcoat can chip away from the backing if not treated with kid gloves
Over all happy with it
April 1, 2025
Reply from A2Z Floors
Thank you for taking the time to leave a review and for the 4 stars! We're glad to hear you found the product decent quality and good value for the price.
We really appreciate your honest feedback about how it performed on a curved surface like your campervan roof—it’s helpful for us and for other customers considering similar uses. It’s true that flat surfaces are ideal, but it’s great to hear it still worked overall for your project.
If you ever need any advice on future installations or product care, feel free to reach out. We’re always here to help!
Thanks again, and enjoy your campervan upgrades!
Absolutely brilliant company to do…
Absolutely brilliant company to do business with. The wood effect panels I purchased are superb quality,easy to install & the best price 👍 top marks from us thanks a2z floors
March 31, 2025
Reply from A2Z Floors
Thank you so much for the fantastic review! We're really glad to hear you’re happy with the wood effect panels — and even more so that you found them easy to install and great value for money.
We truly appreciate your support and kind words — top marks right back at you! 🙌
Thanks again for choosing A2Z Floors.
Best regards,
The A2Z Floors Team
Reply from A2Z Floors
Thank you for the great review! We’re so pleased to hear you were happy with our service and the quality of your carpet. At A2Z Floors, we take pride in delivering top-notch products and customer care, so your recommendation means the world to us.
If there's anything else you need in the future, we're just a call away!
Best regards,
The A2Z Floors Team
good quality and arrived in time
March 21, 2025
Reply from A2Z Floors
Thanks so much for your review!
We're really glad to hear everything arrived on time and that you're happy with the quality – that’s exactly what we aim for.
If you ever need anything else or have any questions, we're always here to help!
All the best,
The A2Z Floors Team
Amazing quality flooring
Amazing quality flooring, looks great down A2z floors arrived on time no waiting around they delivered to the door all 26 boxes of it, i urge you to biy the amazing Taurus range! Brilliant service thanks everyone
April 11, 2025
Unprompted review
Reply from A2Z Floors
Thank you so much for the amazing review! 🙌
We're thrilled to hear you're loving the quality of your flooring and that everything arrived right on time — all 26 boxes 💪
The Taurus range is definitely a standout, and it’s great to know it’s made such a strong impression in your space. We really appreciate your kind words and recommendation!
Thanks again from all of us at A2Z Floors — we’re always here if you need anything in the future!
Best regards,
The A2Z Floors Team
Great Wall panels at a great price
Great Wall panels at a great price, delivered quickly and always informed of updates. Would highly recommend this company for a great service and price 5***
March 25, 2025
Reply from A2Z Floors
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that you're happy with both the quality and price of our Great Wall panels, as well as the service you received.
Your recommendation means a lot to us!
If you ever need anything else, don’t hesitate to reach out. Thanks again!
Reply from A2Z Floors
Thank you so much for your kind review!
We're thrilled to hear that you were happy with both the quality of the product and the timely delivery. We're also glad you enjoyed the free samples!
Your feedback means a lot to us, and we look forward to assisting you again in the future.
If you need anything else, feel free to reach out!
Web site very easy to use
Web site very easy to use, goods were delivered really fast and no damaged products which make a change for home delivery. Great communication.
March 24, 2025
Reply from A2Z Floors
Thank you so much for your kind words!
We're thrilled to hear that you found our website easy to use and that your order arrived quickly and in perfect condition.
We always aim to provide the best experience, and it's great to know that our efforts made a positive impact.
We look forward to your next visit!
Great customer service
Great customer service, explained that I hadn’t ordered enough flooring they sorted it out and delivered it the next day brilliant service
March 24, 2025
Reply from A2Z Floors
Thank you for your feedback! We're so glad to hear that our team was able to assist you with your flooring order and get everything sorted out quickly. It's great to know that you had a positive experience, and we truly appreciate your kind words. We look forward to helping you again in the future!
Reply from A2Z Floors
Thank you so much for your kind words!
We're thrilled to hear that you're happy with both our service and the quality of our products. Your recommendation means a lot to us, and we truly appreciate your support.
If you ever need anything in the future, don't hesitate to reach out. We're always here to help!
Never order from this rude company so I…
Never order from this rude company so I ordered underlay from B&Q online witch a2z were the supplier of this witch I didn’t know till I ordered then delivery was tho evri witch they delivered it to the wrong address. I’ve walked up and down the road and couldn’t find it after contacting evri and B&Q going back and forward they both told me I need to contact a2z witch I did and asked for a refund as I had to go buy different underlay as my carpet fitter turned up. A2z replied to us saying it says it’s delivered with a screenshot from evri’s pitcher (showing the product in someone’s shed but no door number or nothing) I told them I’ve been told to contact you guys and because I asked for a refund they got very rude saying they will refund but are taking it further to the fraud team. Go ahead as your in the wrong I’ll be going to trading standards with all the evidence 👍
March 22, 2025
Unprompted review
Reply from A2Z Floors
Hi Ashley,
Thank you for your feedback. We’re truly sorry to hear about the issues you've experienced with your delivery, and we understand your frustration.
We’ve looked into your case, and we want to assure you that your refund has already been processed. We strive to resolve any issues as quickly as possible and always want our customers to feel satisfied.
Regarding the delivery, we understand the confusion caused by the courier, and while we rely on Evri to handle the delivery, we are committed to supporting our customers through any difficulties that arise.
We’re sorry if our communication came across as rude—that was certainly not our intention, and we always aim to provide professional and respectful service.
If there’s anything further you need or if you have any other questions, please don’t hesitate to reach out to us directly at info@a2zfloors.co.uk.
We appreciate your patience, and we hope this issue has now been resolved to your satisfaction.
Kind regards,
Ellie
Customer Service Team
A2Z Floors
Ordered wooden flooring on line
Ordered wooden flooring on line. Product was exactly as advertised and is really good quality. Product was delivered within the time scale stated and the delivery person was extremely helpful. Would definitely use this Company again.
March 18, 2025
Reply from A2Z Floors
Thank you for your wonderful review!
We're so glad to hear that you’re happy with the quality of the wooden flooring and that the delivery met your expectations.
Our team works hard to ensure everything arrives on time and in perfect condition, so it’s great to know you had a positive experience.
We truly appreciate your kind words and look forward to seeing you again in the future!
I’d use these for a 3rd time
I’ve ordered twice from this company and never had an issue. They were happy to arrange delivery to be made in my garage knowing I was away on the first occasion. On the 2nd occasion the delivery was really quick.
They always reply to emails quickly too.
March 28, 2025
Unprompted review
Reply from A2Z Floors
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve had such positive experiences with our service, from the delivery to the quick email responses.
It’s always our aim to make things as seamless as possible for our customers, and we truly appreciate your continued trust.
We look forward to serving you again for your third order and beyond!
Excellent service all round
Excellent service all round! From quote to install. Smooth efficient process
On time to install, absolutely fabulous quality underlay and carpet. Ben the fitter was excellent! All tidy and done within an hour! Excellent service, thank you team A2Z
March 25, 2025
Unprompted review
Reply from A2Z Floors
Thank you so much for your kind words!
We’re thrilled to hear that you had such a positive experience with us from start to finish. It’s great to know that Ben and the team were able to provide top-notch service and quality.
We’ll be sure to pass along your feedback to Ben, and we look forward to working with you again in the future.
Thanks again for choosing A2Z!
Underlay
Updated regularly on the tracking page with expected delivery time, really appreciative of the driver who had travelled all the way from the North to London, would I use this company again of course and I would recommend them to family and friends
March 26, 2025
Unprompted review
Reply from A2Z Floors
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our service, and we truly appreciate your recognition of our driver. It means a lot to us to know that you're satisfied with the updates and delivery.
We look forward to serving you again and are grateful for your recommendation to family and friends.
Thank you for choosing us!
Reply from A2Z Floors
I'm glad you found it helpful! If you need any more assistance or adjustments, feel free to ask. I'm here to help! 😊
After seeing how one of your drivers…
After seeing how one of your drivers use the road no thanks had one of your vans behind me tonight from queensbury to Halifax KR19TAV dangerous driver all over the road tailgating me dropping to 5 car lengths behind me then speeding up behind me again all over the road whoever the driver was shouldn't be on the road obviously using the van as a race car they're going to end up causing an accident
March 20, 2025
Unprompted review
Reply from A2Z Floors
Hi Zack,
Thank you for taking the time to share your experience with us.
We massively apologise for the behaviour you witnessed from one of our drivers. After looking into this, we found that this was a sub-contracted fitter, and we want to assure you that we do not condone or tolerate any driving behaviour like what you described.
As a result, this individual will no longer be working with us. The safety of all road users is a top priority for us, and we take incidents like this very seriously. We sincerely appreciate you bringing this to our attention, and we will continue to ensure that all our drivers and fitters uphold the highest standards of professionalism.
If you'd like to discuss this further, please feel free to reach out to us directly at 03316300250.
Once again, we truly apologise for the experience you had, and thank you for your valuable feedback.
Best regards,
The A2Z Floors Team
Reply from A2Z Floors
Thank you so much for your positive feedback! We're thrilled to hear you love the products! 😊 If you need any further assistance or have questions, feel free to reach out. We’re here to help! 🏠✨
I didn't expect my product to be that…
I didn't expect my product to be that good in quality it was better than I thought. Very strong and very good detail and the delivery was very fast. It was a great experience to have with A2Z company.i highly recommend it .
January 21, 2025
Reply from A2Z Floors
Thank you so much for your kind words!
We're delighted to hear that our product exceeded your expectations in both quality and detail. Fast delivery and top-notch service are what we strive for, so it's great to know we hit the mark.
We truly appreciate your recommendation and look forward to serving you again in the future! 😊👍
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