DO NOT ORDER FROM THIS COMPANY! The poor quality of the bed was absolutely shocking! Eventually got a collection but had to wait two months for a refund and only because I chased them. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not good. Mattress arrived and had a greasy feeling to it, left an unpleasant substance on our hands. It's a child's mattress so this is worrying. Communication slow and poor. No one answers the phon... See more
Quick contact made to arrange delivery. Bed arrived quickly although after agreed time slot on delivery day due to motorway accident which was out of their control. Bed as described except holes in... See more
DO NOT ORDER! I ordered 2 luxury mattresses!! When the arrived I refused delivery as the were nothing like the advertised pictures! Cheap fabric poor quality! I then requested the correct ones to be s... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would give it 0 stars if there was an…
I would give it 0 stars if there was an option. The bed they delivered was faulty. Am still waiting for a refund. They failed to deliver when they said they would. They left me without a bed for 4 weeks including over Christmas. Customer service was shockingly unhelpful and rude. Avoid ordering from this company at all costs, unless you want to be disappointed.
Ottoman Bed purchase
Good quality product delivered promptly and on time
We were very happy with the adjustable…
We were very happy with the adjustable bed and my mum loves it. We did need to wait in all day for the delivery. There was a problem later with the mattress and customer services were very good in sorting it out and exchanging it.
New Devan bed
I recently purchased a Devan bed for my spare room as a guest bed. The bed and mattress are both fantastic and so-so comfy. From ordering this bed to delivery was smooth. I would highly recommend this company to family and friends. Thank you for such a wonderful bed at a good price real value for money.
June Dalzell
Scotland
Honest and knowledgeable
This is an easy review to write! Great product fantastic service.
This is an easy review to write. The headboard is really lovely , it feels and looks more expensive than it was. From placing my order to delivery the service was impeccable. All the guys I spoke to on the phone were so polite and helpful. Right down to delivery on the day Bugsy the driver was brilliant called enroute and arrival , he couldn’t have done enough. You were all brilliant guys! Thank you . I would highly recommend this company .
Good VFM
We bought a double ottoman bed which arrived on time and well packaged. We got great value for money and the product was good quality for the price and as described. Only reason for dropping one star is because one of the bed halves had some slight scuff marks on it - which wiped clean.
Fabulous bed
Fabulous bed, mattress and service, definitely recommend
Cheap but not cheerful
They are very cheap, but the bed is not that cheerful. I bought a bed for my mother who is 87, when they delivered it they left it in the porch. It is only a ground floor flat with perfect access so I think they should have taken it a few feet more into her bedroom.
It didn't seem to have enough plastic wrapping so it has dirty marks on it, this is not enough to go to the hassle of trying to return it, so I will try and clean the marks off the cream bed as best I can.
The bed itself is OK, but a bit flimsy and the fabric is paper thin and see through.
As it was so cheap you can't expect perfection and my review reflects this with an average score of 3, not great not terrible, just about acceptable but should be better.
Our headboard is perfect
Our headboard is perfect, materials great and design is as described, looks better than imagined! Would recommend.
Good comfy bed
Good comfy bed, good quality for price, good communications and delivered at time we asked for.
Would shop here again.
excellent service
Fantastic bed
Fantastic bed, great service and helpful when I needed to speak to someone.
Will definitely recommend and if I ever need a bed again this will be the company I go to.
Excellent Consumer Experience
Excellent Consumer Experience. First class service, would highly recommend.
Excellent Bed
Great quality for the price and I wouldn't hesitate to buy again.
Helpful staff
There was some miscommunication with delivery dates but the driver who was delivering the bed was completely understanding and helped with rearranging a redelivery without any extra costs. I was very grateful to the staff for all their help.
Awful stuff - not as described
First delivery - memory foam mattress was 6 ins not 8ins
Second delivery- exchanged first mattress. Not quite 8 inches and when pressed came down to zero
Absolute rubbish
Looks good eventually..
Delivered fine.
Had to drill new holes to attach headboard as the holes in the two planks of wood included did not align.
Feels a little flimsy - one of the wheels fell off.
Apart from that looks good now it's in place.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








