Aaabeds Reviews 221

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY! The poor quality of the bed was absolutely shocking! Eventually got a collection but had to wait two months for a refund and only because I chased them. The... See more

Rated 1 out of 5 stars

Not good. Mattress arrived and had a greasy feeling to it, left an unpleasant substance on our hands. It's a child's mattress so this is worrying. Communication slow and poor. No one answers the phon... See more

Rated 4 out of 5 stars

Quick contact made to arrange delivery. Bed arrived quickly although after agreed time slot on delivery day due to motorway accident which was out of their control. Bed as described except holes in... See more

Rated 1 out of 5 stars

DO NOT ORDER! I ordered 2 luxury mattresses!! When the arrived I refused delivery as the were nothing like the advertised pictures! Cheap fabric poor quality! I then requested the correct ones to be s... See more

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1.5

Bad

TrustScore 1.5 out of 5

221 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Won't be ordering again

Delivery time took far to long and when chased I was told deliveries were a few days behind. After chasing again i was then told there were non in stock untill the following week.

Delivery finally arrived after nearly a month. The first box opened was awful quality. Then I noticed I had received 3 boxes but 2 of them were the same. This meant I had to wait again for the missing box. Eventually the bed has been assembled, builds together ok but quality of paintwork is not great.

After contacting customer services a number of times with very long wait time to be answered I eventually got a £50 partial discount for the hassle.

I won't be ordering again and probably won't recommend unless you are happy to receive shoddy quality, get what you pay for I guess.

August 14, 2018
Unprompted review
Rated 1 out of 5 stars

Truly the worst company in the world!!!

If this was the last bed company in the world I'd rather sleep on the floor. Louise in customer service is almost incompetent. The call centre staff are rude and inept and the delivery of the mattress was really late. The best thing about this company was the polite delivery man.

I'D WARN ANYONE DEALING WITH THIS SHOCKING COMPANY TO GO ELSE WHERE.

Cheap mattress with even cheaper customer service.

July 27, 2018
Unprompted review
Rated 1 out of 5 stars

Quality awful. Delivery is late. Service is disgusting!

Their delivery was days late. I phoned but was almost never able to get through. Their service is AWFUL! They refuse to deliver a bed into a bedroom. Barely helped my husband move the bed into the house. The delivery man shouted at me. Can not believe how terrible it is. Not to mention the product itself was awful. The bed didn't even fit properly (it was a bed with a trunk bed underneath). We tried to get it the bottom bit exchanged it took them another month. The craftsmanship of the bed is shoddy! Terrible experience will NEVER buy from them again. I would suggest you don't either.

June 21, 2018
Unprompted review
Rated 2 out of 5 stars

Cheap looking king size beds

I ordered a king size ottomen bed and headboard. I do think it looks very cheap and I really dislike the headboard I ordered. I thought it would of been better quality. I had little marks all over it. Don't think it will last long. Headboard makes such a noise every time you move it bangs agains the wall and is very flimsy. My 12 year old grandson isn't very big so I don think it should be that noises.

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent – I would recommend this company to anyone, I have a Hotel and AAAbeds have delivered my beds within four days from placing my order, I have now place three orders with then and will order more beds in the future

June 14, 2018
Unprompted review

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