Shocking company!! I wish now I read the reviews before making a purchase. I ordered the deal 2 pairs for 1. Received 1 pair in a plastic bag and got in touch with them as I hadn’t received th... See more
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Same as lots of other have written, I received boots for Christmas (6 weeks ago) are now unfit for purpose. Seams on top of boots have all come apart and the soles have split in 4 places so feet get... See more
Originally I posted how I was disappointed in this company. Anyway they did contact me admittedly weeks after my emails to them. They apologised for the delay in response and sent me another pair ( wr... See more
Ordered 2 pairs of boots in 2 different styles for a relative, so obviously had to send 1 pair back that she didn’t like, sent them back Royal Mail & it says on website email proof of postage & the bo... See more
1.6
Bad
43 reviews
No history of asking for reviews
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I ordered boots mid December never…
I ordered boots mid December never received the email with order number but was charged for the boots. Finally got a response from the company with tracking details on 19.1.2020 which said delivered on 19.1.20 ???? The admin is rubbish. I complained on web chat but apparently you can’t complain on that as it is only for orders not processed....ridiculous! Over a month £29.99 paid and nothing. Would never recommend this company
January 24, 2020
Unprompted review
Incapable of doing what they say they will do. Poor communication.
I ordered boots from this company. Took 10 days to arrive. They were too big. The package contained no invoice or returns form. They cost £29 but the customs declaration on the package label said they were valued at under £4.00!! I emailed the company asking how I coudl return them and exchange for a smaller size. The company reply was that they woudl send me a smaller size and I did not need to return the over-large ones. They said they would send the new pair 'very fast'. It is now 15 days on and I have received NOTHING. They do reply to emails but take around 2 days each time. Eventually I asked for a refund but their email reply to this was "and sorry but we can't refund as soon as your order has been sent out !" This makes no sense. I would avoid this company in future.
January 5, 2020
Unprompted review
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