Aapas Modestwear Reviews 273

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed and efficiency. Many are happy with their purchases, finding the products to be of good quality, with soft and comfortable fabrics that often match the descriptions and photos online. People also appreciate the beautiful designs and the overall positive experience with their orders. However, some customers were not happy with the sizing, reporting that items were either too large or too small despite ordering their usual size. There were also occasional concerns about product quality, with some reviewers mentioning thin fabric, wonky stitching, or items that did not hold up well after a short period. Additionally, some people expressed dissatisfaction with the return policy, finding the 7-day window too short and disliking having to pay for return shipping.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. While many customers express... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the good quality, soft fabric, and... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Return policy

Customers express dissatisfaction with the return policy. Many reviewers complain about having to pay for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I order XS and S but it's quite big it's not feel to me its small size but tag said its small make sure don't make long dress baggy some girls like fitted long dress plz work on it as well

Rated 4 out of 5 stars

The outfit i ordered was wayyyyy too big despite it being an extra small. It's quality was not like in the picture, was very thin. However, it did arrive quick and when I sent it back, I was given an... See more

Company replied

Rated 5 out of 5 stars

I ordered a few salwaar trousers to wear with tops I already own. However, the fabric wasn't what I expected so I returned the items. Customer service was great. I paid for a signed for service with... See more

Company replied

Rated 5 out of 5 stars

Fast service and a repeat dress but in a different colour. Actually, I would deduct half a point, as the stitching down one side is wonky but I can in this instance live with it.

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.


Contact info

3.9

Great

TrustScore 4 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

November 29, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

I was very impressed with the quality…

I was very impressed with the quality of the material and how elegant they looked. Very happy with my purchase and will be ordering more soon.

November 26, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 4 out of 5 stars

Best Quality

Best quality

November 25, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

The quality of the clothes is really good 👍

The quality of the clothes was really good.

November 6, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

It's exactly what I ordered,it arrives…

It's exactly what I ordered,it arrives earlier than expected, fast and smooth delivery, nice fragrance, beautiful package with a gifted box. It's so nice having a pair of the perfume, I love every bit of it, and I say a big thank you for nit disappointing me.

November 1, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 1 out of 5 stars

Poor quality

Really disappointed with the quality. Fabric was very flimsy and sheer. Not really modest ironically.

Thread work also wasn't great quality, you could buy a better quality piece on the high street in the sales at less price.

October 28, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.

Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.

Kind regards,
Aapas

Rated 1 out of 5 stars

‘Luxury brand’ not luxury customer service

I ordered the black jumper co ord set priced at £37.99. I noticed the top was damaged, it had a hole in it. Upon speaking to customer services I asked for a partial refund, half to be precise, as my mom is a tailor and she can fix it for me.
The refund I received £3.69. Yeah such a luxury experience.
Do not recommend at all.

October 14, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best service we can, Please be assured, that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.

As a gesture of goodwill, we have issued a 10% discount on the item, given that you opt to have it tailored instead of exchanging it

Kind regards,
Aapas

Rated 5 out of 5 stars

I love my new outfit

I love my new outfit, and I wish there was one in different colours as I would definitely purchase the style in other colours.

October 28, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

I would definitely order from Aapas…

I would definitely order from Aapas modest wear again, the quality of every single outfit was beautiful, I loved everything I ordered.
After receiving my first order I decided to order more dresses and abaya’s

They have just got themselves a regular customer!

Thanks guys :)

October 23, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Fast delivery and great clothing

Fast delivery and great clothing

October 18, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 3 out of 5 stars

Beads falling off

The dresses were nice, but unfortunately the beads on my dress were falling off within few hours of wearing it, the first time l wore it so therefore am dissapointed

September 15, 2024
Rated 5 out of 5 stars

You receive your parcel on time good…

You receive your parcel on time good service.

October 10, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

I'm extremely pleased with the co-ord…

I'm extremely pleased with the co-ord set! The fabric is of excellent quality—super comfortable and incredibly stylish. The delivery was prompt, and overall, I'm very happy with the purchase.

September 24, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Great quality

Great quality, affordable prices and quick delivery.

September 18, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with Janan.

Kind Regards,
Aapas Customer Service

Rated 5 out of 5 stars

Happy customs

Delivered quickly and efficiently

September 23, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with Aapas.

Kind Regards,
Aapas Customer Service

Rated 5 out of 5 stars

Amazing good quality products ordered…

Amazing good quality products ordered lots of time from aapas modest wear

September 14, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Great service

Smooth, quick and easy

September 20, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Very nice quality

Very nice quality

September 14, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 1 out of 5 stars

Very bad quality!!!!

September 7, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.

Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.

Kind regards,
Aapas

Rated 5 out of 5 stars

Lovely dresses

September 12, 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

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