Abattery Reviews 

63
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Don't buy anything from this site its SCAM.3 weeks ago ordered battery for Bosch circular saw dont get any recipt or confirmation of my payment.Phone number from website not exist,no answer for email,... See more

Rated 1 out of 5 stars

Do not use this company it’s a scam. I had to wait 3 weeks for my camera battery when it came it was a copy and not original as promised. After a lot of promises I got absolutely nothing. I phoned the... See more

Rated 1 out of 5 stars

This is a scam site .Purchased Bosch multi tool battery charger.No order number given on e mail receipt. E Mail just states the following; Thanks for your order. I'm the customer service from... See more

Rated 4 out of 5 stars

Ordered a Sony Cyber Shot T9 battery, paid for on 19 August, at first I thought this was a mistake, however, I have deleted my first review. Battery arrived today 5 September. Awarded 4 stars only, wo... See more


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1.8

Poor

TrustScore 2 out of 5

63 reviews

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1.8

All reviews

(63)

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Rated 1 out of 5 stars

Do not use this company it’s a scam

Do not use this company it’s a scam. I had to wait 3 weeks for my camera battery when it came it was a copy and not original as promised. After a lot of promises I got absolutely nothing. I phoned them and got cut off. Selina replies to the emails but now they have blocked my email. DO NOT USE THEM ITS S SCAM

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR MONEY

AVOID AT ALL COSTS TOOK MY MONEY FOR A CAMERA BATTERY RIGHT AWAY, NO CONFIRMATION EMAIL RECEIVED, ADDRESS GIVEN IS BIRMINGHAM BUT PHONE NUMBER IS A LONDON NUMBER WHICH CUTS OFF AFTER 4 RINGS, I AM REPORTING TO TRADING STANDARDS, NO RESPONSE TO ANY EMAILS THAT I HAVE SENT

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM,SCAM,SCAM!!!!!

Don't buy anything from this site its SCAM.3 weeks ago ordered battery for Bosch circular saw dont get any recipt or confirmation of my payment.Phone number from website not exist,no answer for email,after deeper research found out my payment go outside UK.Conclusion is sad,its a SCAM done by profesional people(website registered in UK)

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

I was confuse which charger fits for my battery, so I consulted the customer service and she asked me for the battery model, which I did. Then she gave me a link of the charger and it actually works well for my battery.

November 3, 2023
Rated 1 out of 5 stars

This is a scam site .Purchased Bosch…

This is a scam site .Purchased Bosch multi tool battery charger.No order number given on e mail receipt.
E Mail just states the following;
Thanks for your order.
I'm the customer service from Abattery.
We will arrange the shipment asap.
For more information about your order, please feel free to contact me.
Best Regards,
Selina
Site gives UK address but payment goes to Hong Kong. Unable to contact by phone or e mail. DO NOT USE

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

FAKE - AVOID

Like so many other reviews, AVOID. Hiding as a UK site, but actually fake site. I never received the item and they didn't refund.

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid This Company

On the 21st October I ordered a Canon battery for my camera, they confirmed order on the 30th. No battery arrived and I wrote again to them without any reply. I tried phoning today and the number rings and cuts out. To email them you are putting details into an unsecured site for everyone to see so I didn't bother. They are obviously a scam company and I will never see my battery that I have paid over £20 for. Do not use them, you will never see your product or your money back. BUYERS BEWARE

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this seller!!

Do not purchase from this seller!!
They may have a UK based website but subsequently discovered the company address is shown as a third floor flat located in Hong Kong.
I ordered a Makita battery which never arrived, so contacted Amex to arrange a full refund of my money.
“Steer well clear”

October 24, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. Im sorry that the parcel was a little delayed, which made you worried that it never arrived or that it was a scam. Could you adivise your email address so that I can track your order record and the parcel status? We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk

Rated 1 out of 5 stars

Please steer clear of buying batteries…

Please steer clear of buying batteries from this company.
They are definitely not genuine and could be potentially dangerous.
The two Makita batteries I bought as replacements for my original genuine ones that came with my drill did not even fit the charger but when I contacted them they claimed it was because they were made in a different factory!!
I really had to keep on challenging them and demanding my money back
I eventually was given an address to send them without the offer of them covering the postage for the fake goods and luckily sent signed for ( although the post office would only take them if attached to something like a drill!! So I said they were)
I then had to chase several times more and threaten with trading standards before finally getting a refund
I doubt many would be so lucky or persistent so my advice is DO NOT BUY FROM THEM

August 29, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. The products are genuine and of good quality, each having 3-year warranty. If there’s any quality issue under warranty, please feel free to contact me and I will immediately send another replacement to you. And I’ sorry for the delayed refund. Every order of refund should be signed by the boss, so it took some time to get through the refund process. We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk

Rated 1 out of 5 stars

AVOID

AVOID! Ordered a Nikon battery, paid but no delivery. Company not contactable.
In future will check these unknown companies before paying.

October 5, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. Im sorry that the parcel was a little delayed, which made you worried that it never arrived or that it was a scam. Could you adivise your email address so that I can track your order record and the parcel status? We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk

Rated 1 out of 5 stars

Ordered 2 Makita batteries from…

Ordered 2 Makita batteries from Abattery. After using one month one of them dyed. Contacting customer service twice and never got an answer. Very bad

September 26, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. The products are genuine and of good quality, each having 3-year warranty. If there’s any quality issue under warranty, please feel free to contact me at service@abattery.co.uk We will immediately make a solution for you.

Rated 1 out of 5 stars

Scam

Ordered a nixon camera battery ,it arrived with no paperwork ,it's not the battery that was ordered, it looks used ,cannot get in contact with company phone goes dead and email address not recognised
Do not buy from this company

September 8, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. The products are genuine and of good quality, each having 3-year warranty. You may input a wrong email address because I didn’t receive any email concerning this quality issue, so I didn’t reply you. We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk

Rated 1 out of 5 stars

Scam/rip off company

August 22, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. Im sorry that the parcel was a little delayed, which made you worried that it never arrived or that it was a scam. Could you adivise your email address so that I can track your order record and the parcel status? We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk

Rated 1 out of 5 stars

Shame I didn't read the reviews before…

Shame I didn't read the reviews before ordering an Olympus camera battery. Received one email saying that the order would be arranged and three weeks later no sign of it and no response from customer service. It would appear that I've been scammed along with others on here. Steer well clear of this company.

August 1, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. Im sorry that the parcel was a little delayed, which made you worried that it never arrived or that it was a scam. You may input a wrong email address because I didn’t receive any email concerning this issue, so I didn’t reply you. Could you adivise your email address so that I can track your order record and the parcel status? We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk

Rated 1 out of 5 stars

Steer well clear.

Steer well clear.
Ordered 2 Makita batteries from Abattery. When they arrived they are fake. There is no way of contacting customer service. The phone number connects then goes to engaged tone and cuts off. There was no paperwork or order number included in the package.
The package says Yu Cheng Logistics GmbH on the outside.

August 23, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. The products are genuine and of good quality, each having 3-year warranty. The phone number is for parcel returning to the warehouse, so my colleagues in the warehouse seldom answer the phone. We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk and we’ll make a happy solution for you.

Rated 1 out of 5 stars

Received fake makita battery no…

Received copy makita battery no paperwork or guarantee website make out they are based in Birmingham actually china
You receive no order number or reference just email saying it’s being delivered that’s the only good thing

August 20, 2023
Unprompted review
Abattery logo

Reply from Abattery

Thank you for providing this feedback. The products are genuine and of good quality, each having 3-year warranty. We would love to contact you to discuss further and would appreciate you emailing us your best contact details to service@abattery.co.uk We would love to make a happy solution for you.

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