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ABAX UK Reviews 324

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Just renewed with Abax as the service they supply is second to none for our ever growing fleet of vehicles. Coverage is very good at keeping our fleet safe 24hrs aday 7days a week. Any issues ar... See more

Company replied

Rated 5 out of 5 stars

ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!

Company replied

Rated 1 out of 5 stars

Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... See more

Company replied

Rated 5 out of 5 stars

Here at Tillers Turf, and our sister company Fineturf, we have nearly 120 trackers fitted to our vehicles. I can't speak highly enough of Colin Cowx (our account manager). He is always there to hel... See more

Company replied

Company details

  1. Telematics Service
  2. Software Company

About ABAX UK

Written by the company

Simplify Your Fleet, Equipment and Asset Management

Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.

Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.

Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
  • Reduced admin and paperwork
  • Faster, more efficient operations
  • Improved compliance and reporting
  • Support for ESG and sustainability targets

Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.

Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.

Contact info

4.0

Great

TrustScore 4 out of 5

324 reviews

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4.0

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(324)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Abax team been really great with…

Abax team been really great with providing excellent customer service as well as quality product that I used every day make my life easy. I highly recommend this products and the service.

September 6, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Good morning, thank you for your excellent review. Our team will be really happy with the feedback! Anna @ ABAX

Rated 5 out of 5 stars

Vehicle Trackers

If you are looking for a vehicle tracking system look no further speak to Usamah he will assist you with everything you need, excellent professional service throughout, plus very affordable, he will guide you every step of the way 100% recommend 🙂

August 7, 2023
Unprompted review
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Reply from ABAX UK

Hi Sally, what a wonderful review! Thank you for taking the time, I have passed your comments on to Usaamah :) Anna @ ABAX

Rated 5 out of 5 stars

100% recommend

Easy company to deal with, friendly staff, great system. 100% recommend

August 31, 2023
Unprompted review
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Reply from ABAX UK

Thanks for your review Paul! We are really happy you're please with our service :) Anna @ ABAX

Rated 5 out of 5 stars

Great

Great communication with the company, very helpful with helping me to work on app.

August 30, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.

Have a wonderful day!

Kind regards
ABAX UK

Rated 5 out of 5 stars

Abax machine and tools GPS tracker

I was interested in the Abax line of GPS trackers but I also contacted a few other companies. Abax responded immediately and had Ussamah had a professional quote ready for me. This professionalism continued all the way through phonecalls ordering, invoices, delivery and setting up. It was all done with such level of courtesy that I wish was the order of business for other companies.

August 2, 2023
Unprompted review
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Reply from ABAX UK

Hello,

Thank you for taking the time to write us a positive review, At ABAX customer feedback is very important to us.

This enables us to grow and continue providing the best experience possible for our customers.

We are very glad to hear that you are satisfied with our service.

Kindest regards
Mario

Rated 5 out of 5 stars

Happy 👍🏼

Happy with the service provided and piece of mind that the machines are safer

August 22, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello,

Thank you for taking the time to write us a positive review, At ABAX customer feedback is very important to us.

This enables us to grow and continue providing the best experience possible for our customers.

We are very glad to hear that you are satisfied with our service.

Kindest regards
Mario

Rated 5 out of 5 stars

Used the Abax tracker now for 2 years…

Used the Abax tracker now for 2 years on my Classic Ford Sierra Sapphire Cosworth, never had a problem with the device or the live tracking.
I can see where it is within seconds of opening my app on my mobile device.
Piece of mind when i'm away from it, as there highly sort after by thieves.
I would defo recommend.

August 17, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello,

Thank you for taking the time to write us a positive review, At ABAX customer feedback is very important to us.

This enables us to grow and continue providing the best experience possible for our customers.

We are very glad to hear that you are satisfied with our service.

Kindest regards
Mario

Rated 4 out of 5 stars

Abax Plant Trackers It has been Good Service from the off.

I'm very happy with the Trackers, they were easy to install and help was only a phone call away if needed.
They are good value for money too.

August 1, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Good morning, thank you for taking the time to leave us a review. We are really happy to hear you're please with the trackers and service! Anna @ ABAX

Rated 5 out of 5 stars

Saved us from a £45000 theft

I have used abax for all of our Plant Equipment and it has saved us from a £45000 theft, I can see where all our equipment is in real time and the hours it has been use .

I recommend it to all operators of plant equipment

July 31, 2023
Unprompted review
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Reply from ABAX UK

Hi Charlie, this is amazing news! Really glad your trackers are proving useful! Anna @ ABAX

Rated 5 out of 5 stars

Very professional from the moment they…

Very professional from the moment they first contacted us giving great case studies to back up their proposal to us.
System was easy to install to over 30 vehicles 100 items of plant etc. and has not disappointed. It did everything they said it would and has worked well in the first 4 months.
Any issues/trouble shooting items were dealt with very quickly by their team.
Great desktop interface and the mobile version works well too.

July 31, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Good afternoon, thank you for your excellent review, I'll pass this on to our team who'll be thrilled. Many thanks, Anna @ABAX

Rated 5 out of 5 stars

Really good customer service when there…

Really good customer service when there is a problem. Quick and swift to send out replacement when needed. Good price and the tracker itself is very good. The app could use abit more work to make it more user friendly but apart from that it works really well when you get used to it.

July 26, 2023
Unprompted review
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Reply from ABAX UK

Hi Troy, thank you for taking the time to leave us a review. I'll share your comments with the team who will be really happy to hear them :) Anna @ ABAX

Rated 1 out of 5 stars

Harrasing sales team

Abax have been contacting us for approx the past 3 years. We got a quote of them (and numerous other firms) around 3 & half years ago, we ended up going with a different supplier & we're very glad we did. Since this abax just keep calling us. We have told them every time we already have a system in place for Trackers & immobilisers that we are very happy with & to stop contacting us, but they don't listen. We have put this in writing via emails numerous times & blocked their numbers but they just keep calling from different numbers. We have reported them to ico but they are still calling us. We really regret ever getting a quote from them. At the beginning it was near impossible to get them off the phone, they would keep insisting on making an appointment for a call back or meeting even though we'd said we're not interested, now we just stop them & tell them the same thing, we're not interested, we have a system, stop calling us, usually they hang up straight away. But they still call us back! This is harrasment. We don't know what else to do. I seriously advise all to steer clear of these guys.

July 19, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Good afternoon, I have passed your comments on to our team who will remove your company from our system. ABAX pride ourselves on our excellent customer service and we are sorry that this time we have not reached expectations. Many thanks, Anna @ ABAX

Rated 5 out of 5 stars

Up4hire platform access grows with ABAX

As a platform access company in Worcestershire Up4hire ltd needed a professional company and product to meet the high demands our MEWPS required. Setting about finding a tracked gps company to fulfil this we are so proud to have ABAX meeting this challenge. Il like to discuss how I found the uk based team and how from the beginning to fitting the units to our fleet just how incredible this journey has been.

Being hands on with site and admin requirements I have to schedule appointments into the day at difficult times for some sales people BUT Luke called at 07am ! As agreed to explain and get a feel of my industry to make sure I was wanting the right product from ABAX. After 30 min we finally decided on the correct options. This was not the end of the hands on experience, I was then contacted by Mat who educated me and our staff via remote screen access so we all learnt together ,this is great as any questions asked Mat could help and go over the many great features the online platform had and there great app for Apple and android.

Excited to receive the devices we are contacted again by the same team to insure all units are running and test the live system. These are not fixed SIM card they are able to lock on to the strongest signal so there accuracy is on point.

Within the first few weeks we are watching our plant machines on a live map observing operation times, movements , and vital information From voltage conditions and geo positioning

When the customer says they did not use the mewp on down time, we are able to check and should this not be the case then a charge can be given, ensuring the company is not losing profit.

ABAX are recognised, when taking out insurance the policy requires professional trackers not Amazon specials ! By having ABAX our policy cost was reduced allowing for more options.

Summary- YES uk based team YES same person from start to finish YES back up support that continues YES if the item has a fault or the unit needs increased you can exchange YES it’s simple but also brilliant YES I recommend ABAX to everyone I come across! From farm equipment to caravans and motor homes , they probably have one to track the husband down the pub 😂

BE ON TRACK CALL ABAX TODAY

July 14, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you for taking the time to leave your review. I have shared your comments with Luke, Matt and the team who are thrilled to receive such positive feedback. Thanks, Anna @ ABAX

Rated 5 out of 5 stars

FRIENDLY RELIABLE COMPANY

Nice friendly company with reasonable prices for installing tracker and maintaining it. I would certainly recommend if you want peace of mind and a high likelihood of getting your car or machinery back if stolen

July 3, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you for taking the time to leave your 5* review. We are very pleased you're happy with our service! Anna @ ABAX

Rated 5 out of 5 stars

Great cost effective solution

Efficient service from the order team with attentive post sales support. The option of having vehicles, plant and valued devices tracked is superb. Great cost effective solution in terms of both management and security!

July 1, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you for taking the time to leave your review. I will be sure to pass your excellent comments on to the team! Anna @ ABAX

Rated 5 out of 5 stars

Usaamah helped with any issues I had

Usaamah helped with any issues I had, a very helpful person. Great tracking equipment, would and have recommended to others.

June 7, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you for your amazing review - I'll pass your comments on to Usammah who will be thrilled! Anna @ ABAX

Rated 5 out of 5 stars

Great service

Great service, fully recommend everyone.
Easy to have access to your driving history etc.
Very friendly team happy helping.
Thank you very much Abax team.

June 7, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

You're welcome! Thank you for the excellent review. Anna @ ABAX

Rated 1 out of 5 stars

Accounts team are shocking

Trackers worked, however since we've finished using them we've had nothing but trouble. Accounts team extremely hard work and uncontactable. Sending debt recovery letters which are incorrect when we've even had confirmation that there's nothing to be paid to them!!

June 5, 2023
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you for taking the time to leave your feedback. We are very sorry to hear of your experience with our Accounts Department and will take a look at how our processes failed you. We are typically quite proud of our customer service and will reinforce our commitment to responding appropriately to our customers queries within a 48 hour window.
Should you wish to discuss this in any further detail, please feel free to contact us on 01733 698888.

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