As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese... See more
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I wish I'd thought of looking at TrustPilot for reveiws of insurance brokers. Anyway, I ended up lucky to come across Francisco and Abbeygate Insurance, though i did a lot of research. Excellent servi... See more
Company replied
Great service as always. Competitive price search done at every renewal. Bonus to receive all correspondence, including policies/wordings etc. in English. Staff are always very helpful. Can’t recommen... See more
Company replied
Sandra at Abbeygate is always polite and helpful. She gives plenty of notice that the policy is due and makes sure she is offering us the best deal possible on our renewals. The service is great for u... See more
Company replied
Company details
Written by the company
The Way Insurance Should Be
Contact info
Fonte De Boliqueime Estr Nacional 125 Loja 140 Boliqueime , 8100-070 , Boliqueime , Portugal
- 00351 289 369 254
- portugal@abbeygate.pt
- abbeygateportugal.com
4.9
Excellent
961 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy company to deal with
Very easy company to deal with. They give competitive prices. Everything can be done in English, including their printed policies, which make it easier to follow. Highly recommended and thank you Maria!
March 10, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Reliable Insurance at affordable price
We have been insured with Abbeygate for many years and to date have no reason to complain. Always someone available, efficient and at a fair price.
March 12, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great Service
Thank you very much to Laura Ravera for her assistance with the renewal of my travel insurance policy. Very prompt replies and friendly assistance.
March 4, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Renewed both our cars again with…
Renewed both our cars again with Abbeygate as they have always been very efficient and easy to deal with . Their service has always been first class.
March 12, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great company
Great company, I have just renewed my car for another year. Customer service is amaizng. A big thank you to Laura
March 11, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Abbeygate Insurance Portugal, helpful and responsive
Abbeygate Insurance Portugal and Sandra Rodrigues have been very helpful and found a way to arrange classical vehicle insurance cover in a situation where other insurers declined since it didn't fit their standard model.
November 2, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Maria Reis
Maria Reis has been excellent whilst sorting our travel insurance. We thank her for her diligence and cheeriness. We would not hesitate to recommend Abbeygate.
March 5, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
13 years of faultless car and house insurance
Been using Abbeygate for car and house insurance for 13 years. They have been excellent. My few claims have been handled faultlessly. I even got my excess repaid when a third party driver hit my parked car. Thoroughly recommend them.
March 4, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Insurance
I was extremely impressed with the way Sandra handled our insurance for our car she was very professional and knowledgeable about it thanks again for all your help and support it’s much appreciated John from Scotland
February 28, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great service
Great service. We have been with them 6 years. No problems. Excellent service and great staff
March 1, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Excellent recovery service!
I have been using this company for nearly 20 years now and they have always been faultless. I had to use the recovery service last year and they were excellent too. I broke down on a narrow and precipitous track and both the truck and my car had to be turned round to face the right way for the recovery to be done. The truck driver was skillfull, patient and friendly.
February 24, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Friendly helpful and quick to respond…
Friendly helpful and quick to respond to any queries and good communication
February 21, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Bright, friendly and professional
Efficient, courteous and really helpful - a pleasure to deal with. Also, their premiums are very reasonable and are not automatically increased every year.
February 12, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Motor Renewal.....
I have been insured through Abbeygate for many years now and always received good service. But my new account manager Yvonne has provided me with excellent customer service!
February 10, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Third year with AbbeyGate
Starting my third year with AbbeyGate. Competitive prices and quick assistance thus far. Nothing to complain about here.
February 9, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Happy Renewal
Efficient, professional but friendly. Thanks to Jack very competitive price. This is my second year with Abbeygate and very happy and stress free service.
January 29, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Proactive support and professional…
Proactive support and professional service
January 27, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Car insurance
This is my 5th year with Abbeygate and I’ve always found them to be customer focused, competitive with pricing, friendly and efficient.
January 29, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Renewed travel insurance with Sandra
Renewed travel insurance with Sandra. She was top class from start to finish. I highly recommend Abbeygate.
January 29, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 4-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
For many years now
For many years now, Abbeygate has provided all our insurance needs. Even the none standard requirements is not a problem and there prices are excellent value, even better is they have a personal touch and not just an email exchange, no other words other than FIRST CLASS
January 29, 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
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