Aberdeen Blinds Company Ltd  Reviews 

167
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this reliable company, praising the smooth process from the initial phone call to the final setup. People frequently highlight the exceptionally polite and helpful staff, gorgeous plantation shutters and custom blinds, and quick installation work that leaves absolutely no mess behind in their living spaces. However, some people mentioned occasional scheduling hiccups, minor product adjustments needed after completion, or unexpected delays during the very early project stages. Reviewers noted that while the vast majority of projects proceeded wonderfully, a few individuals experienced frustrating communication gaps or disappointment regarding overall project costs.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the seamless... See more

Staff

Users describe positive interactions with staff, highlighting helpful representatives who are meticulous in... See more

Product

People report positive experiences with product, expressing absolute delight with their new wooden slat... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met your representative on new home, was meticulous in measuring and advising blinds, agtee a fair price. On completion one blind not quite right, removed, sorted a fixed later. Excellent service all... See more

Company replied

Rated 4 out of 5 stars

Slow starters but completed the work very efficiently and left a perfect completed project.

Company replied

Rated 5 out of 5 stars

Although more expensive than doing it yourself, I loved the hands off experience. A quick measure and it was pretty much done. The measuring appointment was fast, but I was able to ask lots of qu... See more

Company replied

Rated 5 out of 5 stars

Very professional and friendly made the whole process very simple. I’m totally delighted with my wooden slat blinds. Being a local family business made such a difference can’t praise them enough would... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store

Written by the company

Aberdeen Blind Company has been fitting blinds, shutters and curtains in homes across Aberdeen and the North-East for 74 years. Family-run and based at our Esslemont Avenue showroom, we offer free home consultations, expert advice and professional fitting. Every product is made to measure and installed by our own team. Visit our Aberdeen showroom or book your free consultation at aberdeen-blinds.co.uk. Call us on 01224 637 609.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(167)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful knowledgeable

Helpful, knowledgeable. Did what they said, when they said, and at reasonable price. I would recommend.

May 31, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Jen,
Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.
Kind regards,
Aberdeen Blind Company

Rated 2 out of 5 stars

Wooden Shutters After signing order and paying 50%…

After signing order and paying 50% deposit in January 2024, I was told 6 - 8 weeks delivery time, but nearly four months later the shutters eventually arrived and fitted on 14 May 2024!
Aberdeen blinds don’t see the necessity to update or notify clients. The agitated response from frontline admin staff offered little assurance.
They were however, quick in sending marketing emails and of course a friendly nudge to respond positively to Trustpilot!
All was not lost though….the company can be grateful for the salesman (at the beginning) and fitters (at the end) - who were really hands-on, friendly & helpful.

May 14, 2024
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Dear Kate, thank you for taking the time to write a review of our blinds and shutters service. We will take on board your feedback re communication with customers especially in this situation where your shutters were delayed on the sea. We are happy your experience with both our advisor and installer was positive. Kind regards, The Team at ABC.

Rated 5 out of 5 stars

Good and fast service

Great service.

May 22, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Michelle,
Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.
Kind regards,
Aberdeen Blind Company

Rated 4 out of 5 stars

Bedroom blinds

Pleasant staff who came on time and kept me informed.

May 22, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Mrs Smith,
Thank you for leaving a review. We really appreciate your feedback.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Great service

Great service, would recommend.

May 20, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Marc,
Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Efficient and competent service from start to finish

Efficient and competent service from start to finish. Blinds were measured accurately and fitted by professional staff. The whole experience from start to finish was excellent.

May 6, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi,

Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Very good service from initial enquiry…

Very good service from initial enquiry to measuring up, ordering and fitting.

May 3, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi,

Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

First Class Service

Great service from start to finish.Will definitely use again,many thanks.

May 3, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi David,

Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

NO NONSENCE COMPANY SIMPLE EASY TO USE

NO NONSENCE COMPANY SIMPLE EASY TO USE
QUICK TURNAROUND, GOOD COMMUNICATION. RECCOMEND.

April 19, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Anon,

Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.

Kind regards,

Aberdeen Blind Company

Rated 4 out of 5 stars

It was everything I expected from…

It was everything I expected from making an appointment to getting a quote to the blinds being fitted

April 29, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Hugh,

Thank you for leaving this review. We appreciate your feedback.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Process easy and results good

Whole process was easy and very pleased with results.

April 5, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Liz,

Thank you for leaving this wonderful 5-star review. We really appreciate your feedback.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Fitter called and arrived on time He…

Fitter called and arrived on time He was courteous and worked quickly

March 15, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Yvonne,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Venitian blinds

First appointment for measuring and pricing - salesman was on time very pleasant and went through all the price points, explained everything well. Second appointment for fitting - on time, very tidy, blinds look lovely and very good quality.

March 8, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Used this company twice before

Used this company twice before, always 💯, hence using them for my new vertical blinds, good communication and fitted within given time frame, certainly highly recommend

March 8, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi K Miles Miller,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 4 out of 5 stars

Ended up good…

Very poor to start with they forgot about my order then after I called them it's was resolved very quickly and blinds fit

February 23, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi George,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

New Blinds fitted

The fitter was very, tidy, he did a good job. He arrived at the time arranged.
Thanks very much.

February 15, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Peter,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Easy from start to finish

Easy company to deal with and blinds are just what I was looking for. Very happy, thank you.

February 23, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Mags,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Great service delivered on time and…

Great service delivered on time and professionally installed. The team were engaging and helpful from start to finish and worked to our budget.

February 9, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Peter,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Quick and friendly service

Quick and friendly service - ABC manage to fix our blinds for a much lower cost than we expected (thought we would have to replace). Delighted with the quick, transparent and cost-effective service!

February 1, 2024
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Andrew,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service, from enquiry to fitting.
The blinds are excellent quality.

February 9, 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Elizabeth,
Thank you for leaving this kind review, we are glad that we could meet your expectations.
Kind regards,
Aberdeen Blind Company

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