Absolute rip off parking, even bigger rip off drop fees. Q for passport control faster for non UK passports than uk passports and snake sequencing is utterly pointless and frustrating. Prices to and f... See more
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If I could give them zero stars,I would! Arrived on Amsterdam flight at 22,10 - picked up our checked-in bag and went out for a taxi - we have been waiting here for longer than 45 minutes, queue of... See more
I live in Aberdeen so I use the airport frequently and generally it’s ok though feels a bit basic. However, yesterday on returning from a long trip we landed to find there was a power cut at the airpo... See more
I had a great experience at Aberdeen Airport. I got the bus straight to the airport from the ferry port. I was very early, and a helpful and cheerful employee, M.Diamond, was able to guide me through... See more
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United States
- aberdeenairport.com
2.0
Poor
43 reviews
No history of asking for reviews
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SHAMBLES
We arrived on Monday 03 July on the last flight with KLM from Amsterdam. The aircraft arrived on time and we all go ready to disembark.
1 - The pilot then informed us there was no-one available to put the steps to the aircraft for this to happen and they "would find someone"!
2 - Passport control was rather slow but kept moving. OK we thought luggage would be there when we went through
3 - How wrong can you be. The luggage belt had not even started, I am assuming they flight was full as there were a lot of people waiting in the baggage reclaim. A young girl/woman was sat on a seat in the corner of the baggae hall doing absolutely nothing, some other airport worker came and spoke to her and went off. (She continued to do nothing for the time we were contained in this space). Still no information on the luggage. One of the passenger spoke to her and asked for information - ??? Well we have had 4 flights - that is hardly the fault of the passengers, the airport knew they were due in; could the relevant number of staff be put in place to facilitate - it isn't exctly rocket science. After approximately 45 minutes, being generous here, the belt finally started to move and the luggage arrived.
This airport was a complete shamble from the moment we landed, the only bright person we met was the guy who took our passports. We had had a long and tiring day and our taxi had to wait untill the debacle was resolved. We eventually arrived home at 01.30 instead of the midnight we were hoping for
Thanks Aberdeen, shame there is no other place to go.
July 4, 2023
Unprompted review
Uncontrolled Exploitation
My review is concerning the airport short term car park, which has a charging policy designed to rip off customers. £5 for 20 minutes, which escalates to £45 very quickly. I left my car there this morning at 8 am and when I collected it at 3:30 the charge was £45. The car park was about 30% capacity. This exploitation should be controlled.
April 25, 2023
Unprompted review
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