A Better Bid Reviews 

123
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Where do I start? The item listing is not accurate, the truck I bid on was listed as Runs&Drives on the betterbid site while Copart had it listed as not-running. The ECM and TCM were missing from the... See more

Company replied

Rated 3 out of 5 stars

I have to admit I personally didn't read all the details entirely when the vehicle was purchased. A purchase agent handled the initial transaction. I now see the company does state 2 to 5 weeks for de... See more

Company replied

Rated 5 out of 5 stars

I would rate my First experience using a broker and buying from a auction for the first and second time was a success, yes I didn't win certain bids I put time into but I was learning the ropes truth... See more

Company replied

Rated 5 out of 5 stars

Such a great company. Buying a car from an auction seemed like a real gamble but I am glad I went through with this. Anyone who has an issue with them, my advice, just do your research first. This way... See more

Company details

  1. Auto Auction

Written by the company

A Better Bid USA Online Car Auctions - a vast choice of damaged, salvage, repairable and used cars, pickup trucks, SUV, motorcycles and boats with salvaged and clear titles. No dealer license is required.


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2.9

Average

TrustScore 3 out of 5

123 reviews

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2.9

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(123)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

If you tryna grab a cheap ride

If you tryna grab a cheap ride, this where you go. Snagged a Mazda for my daughter, she hype af. Just read the fine print so you don't get finessed on fees. Other than that, straight deal.

February 21, 2025
Unprompted review
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Reply from A Better Bid

Thank you for being our Client! Looking forward to seeing you back! :)

Rated 1 out of 5 stars

AbetterBid is an scam

AbetterBid is an absolute scam. I placed a bid on a vehicle, and the “export only” condition was not disclosed in the disclaimer before bidding. Stay away!!!!

January 15, 2025
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Customer,

Thank you for sharing your feedback with us. We are sorry to hear about your experience and appreciate you taking the time to bring this to our attention. We aim to provide the best service possible, and we regret that we may have fallen short in your case.

To better understand and resolve this issue, we would like to invite you to contact us directly at Florida@abetterbid.com / California@abetterbid.com / Texas@abetterbid.com with more details. Your feedback is valuable in helping us improve, and we are committed to addressing your concerns promptly.

We hope to have the opportunity to make things right.

Regards,
A Better Bid Team

Rated 1 out of 5 stars

AbetterBid is an absolute scam

AbetterBid is an absolute scam. I placed a bid on a vehicle, and the “export only” condition was not disclosed in the disclaimer before bidding. It was only revealed after the bid was placed, supposedly as the reason for the refund. They then demanded payment for the invoice and shipping, which they refuse to refund.

Additionally, they advertised the vehicle as having a clean title, but it turned out to be a salvage title. To make matters worse, their customer service is unresponsive and does not address concerns when contacted.

This platform is entirely misleading, and I strongly advise against using it. Avoid AbetterBid at all costs—it’s a complete scam.

December 13, 2024
Unprompted review
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Reply from A Better Bid

Dear Customer,

Thank you for sharing your feedback with us. We are sorry to hear about your experience and appreciate you taking the time to bring this to our attention. We aim to provide the best service possible, and we regret that we may have fallen short in your case.

To better understand and resolve this issue, we would like to invite you to contact us directly at Florida@abetterbid.com / California@abetterbid.com / Texas@abetterbid.com with more details. Your feedback is valuable in helping us improve, and we are committed to addressing your concerns promptly.

We hope to have the opportunity to make things right.

Regards,
A Better Bid Team

Rated 1 out of 5 stars

Don't play unless you can afford to lose!

11/9/24 - I had a great idea to flip cars to try to make some side cash. I decided to invest my savings into this adventure. I completely regret it. I won a 2015 BMW with some body damage for $4000. After the shipping and the fees it was $8100. Still I thought I could make it work. Then I received the car. The pictures were completely misleading. The pictures shown on the website were dated and the car was delivered with additional high school stickers and parking decals on it. This means someone was using the car after they took the pictures. The vehicle had a lot more damage than the pictures showed. The pictures they had were definitely taken at certain angles to avoid the full picture of the damages, and the interior pictures completely skipped the damages to the interior and the computer dash. After multiple emails showing all the documentation they still refused to acknowledge the misrepresentation. I reach ed out to my attorney and he did say I had a strong case, but by the time I paid for everything my only consolidation would be proving a point. I would be out more money fighting than just walking away. It's a sad world we live in when businesses like his take no accountability for deceiving their customers. "AS IS" was their mantra. I strongly recommend if anyone is interested in going to auction, go to your local auction house and avoid online crooks. They are everywhere. Plus I have a feeling they have people bidding on vehicles to up the pricing as many of the vehicles I was looking at came back up to auction after they were won by others days ago. I guess we will never know. Don't play unless you can afford to lose.

Updated information - 1/17/25 (see A better bid post below) A better Bid responded to my post and I have drafted my response off my experiences so far. I will keep anyone following updated.
My response below.


So, I am still dealing with this terrible purchase from your team. I have received the estimates from body shops to make the needed repairs. The lowest cost thus far was $9700 and that only covered the must have exterior repairs. The highest was $20,500 and that covered all exterior damages. I am currently going with the $9700. I have also had to invest $2900 in mechanical repairs to keep it running where your add said the car was good mechanically. This car in good shape advertised locally was worth $12,000 dollars. I feel like a big idiot for trusting your advertisements.

I am now into this for $20700 just to make the car sellable again. This does not cover the broken interior screen and the murder scene stains that were in the interior. Those I will have to repair on my own once the car is returned to me. Plus, the windshield was broken. Your company posted misleading photos of the car and has done nothing to rectify it. I originally asked for assistance from your team and was told it is on me as the sale was final and as is. I don’t know what your response is supposed to mean to me with the situation I am now in, but I can easily forward you all the emails and information I have if you sincerely plan on doing something about it besides wasting more of my time. It angers me to even think of your company. No smoke and mirrors please. I will continue to post my experiences to protect others if your team is only here to give empty words. Thanks and have a good day.

Update: One week after they responded to this posting asking me to reach out to them and no response. 1/24/25

After their final posted response I hope everyone can see that they clearly will take no responsibility for what is on their website. They said it themselves in their post. If I could travel to the auctions and inspect the vehicles myself, I would not use a website. Further more, by them stating that they rely on all the auctions to post pictures and claim no responsibility for what information is displayed you truly have no assurances that you are being taken advantage of. Be aware. Go to your local auctions. Stay away from this site.
Revised 2/3/25

November 6, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Danny,

Thank you for reaching out and sharing your concerns regarding the condition of the vehicle you purchased. We understand your disappointment and we're sorry to hear about your negative experience.

However, as a broker company, please note that we are not physically present at the auction location to inspect the vehicle's condition or provide any guarantees about it. The photos and descriptions provided are directly from the auction location and are intended to give buyers a general idea of the vehicle's condition.

All the information that we have is indicated at the Lot Pages. However, we strongly recommend our clients not to rely on photos and Lot descriptions only. It is the sole responsibility of each member to comprehensively inspect and research the condition and history of any vehicle(s) BEFORE bidding.

We always encourage our clients to review all available details carefully and, whenever possible, consider arranging an independent inspection prior to making a purchase.

Rated 5 out of 5 stars

This Company is amazing

November 15, 2024
Unprompted review
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Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

Awesome experience with a better bid.

November 27, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

My first time using ABB was actually pretty awesome!

So, my first time using ABB was actually pretty awesome! The site’s super easy to use and they got a ton of cars to choose from. Kate from support was a total lifesaver during the live auction—she explained the whole bidding thing and answered like, all my questions. Honestly, I probably wouldn t have won my lot without her help! The car showed up in pretty good condition, and the rest of the service was fine too, just had a few little delays with the paperwork. But if you're lookin' to buy a car at auction, ABB is def a solid choice!

November 2, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

Seamless process

ABB is a great site for anyone looking to buy a salvage car without breaking the bank. The deposit terms were clear, and the site itself was very easy to use. The customer service team did a great job answering my questions and I paid exactly for what I ordered

October 21, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

They had live chat and explain to you…

They had live chat and explain to you how everything work and will bid for you and some locations that's not to the public and will help you win the bid there are a lot of help thank you!

October 22, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 1 out of 5 stars

BRING YOUR OWN KY JELLY.

BRING YOUR OWN KY JELLY.
They won't provide. My $1300 winning bid at auction turned into $3805 + transaction fees of another $40. I understand, commissions, transaction fees, etc. When your almost done with them an $800 tow bill for 96 miles from the auction site and they flat out would not allow my tow company at half the price to pick up. At every turn you will be SERVICED by these crimminals.

October 15, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Customer,

Thank you for sharing your feedback with us. We are sorry to hear about your experience and appreciate you taking the time to bring this to our attention. We aim to provide the best service possible, and we regret that we may have fallen short in your case.

To better understand and resolve this issue, we would like to invite you to contact us directly at Florida@abetterbid.com / California@abetterbid.com / Texas@abetterbid.com with more details. Your feedback is valuable in helping us improve, and we are committed to addressing your concerns promptly.

We hope to have the opportunity to make things right.

Regards,
A Better Bid Team

Rated 5 out of 5 stars

Thank You!

I have purchased two cars from this car auction and I cannot recommend them enough! The staff is easy to reach and down-to-earth. Thanks for everything!

October 15, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

Highly recommend

ABB is a reliable car auction marketplace. I worked with them multiple times as I was purchasing new vehicles and each time was a good experience. Thank you, and my best recommendations to you!

September 27, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

Couldn't be happier

I was cautious about buying a car through my phone, but ABB persuaded me. The site is fast and convenient, and the conditions were clearly stated. I had all the photos I needed and the vehicle was described really well with all the details. It came exactly as they told it would so no surprises at all. Really good.

September 24, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 1 out of 5 stars

They suck they make you give them a…

They suck they make you give them a $400 deposit which you have to wait one to 10 business days to get back with all the other companies that you can get they immediately release your funds to you right there not one to 10 business days. this is ridiculous. I would never use this company again

September 21, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Customer,

Thank you for sharing your feedback with us. We are sorry to hear about your experience and appreciate you taking the time to bring this to our attention. We aim to provide the best service possible, and we regret that we may have fallen short in your case.

To better understand and resolve this issue, we would like to invite you to contact us directly at Florida@abetterbid.com / California@abetterbid.com / Texas@abetterbid.com with more details. Your feedback is valuable in helping us improve, and we are committed to addressing your concerns promptly.

We hope to have the opportunity to make things right.

Regards,
A Better Bid Team

Rated 1 out of 5 stars

Would not give me a refund on my…

Would not give me a refund on my membership fee…28 hours after I paid it. I used none of their services. I just did not like all the “fees” I saw only after I had a membership. Crooks!! I’ll join a classaction if we can get enough people! Doesn’t have to be just membership non-refundables within 72 hours (for example) but other shady practices!

September 14, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Customer,

Thank you for sharing your feedback with us. We are sorry to hear about your experience and appreciate you taking the time to bring this to our attention. We aim to provide the best service possible, and we regret that we may have fallen short in your case.

To better understand and resolve this issue, we would like to invite you to contact us directly at Florida@abetterbid.com / California@abetterbid.com / Texas@abetterbid.com with more details. Your feedback is valuable in helping us improve, and we are committed to addressing your concerns promptly.

We hope to have the opportunity to make things right.

Regards,
A Better Bid Team

Rated 1 out of 5 stars

They are a pain in the A$$ to Deal…

They are a pain in the A$$ to Deal with. No sense in using them when you can go directly to Copart unless it's something you can bid on yourself. But my advice is to just wait for something else to come up that you can actually bid on. I ended up buying two motorcycles the other week. One of them was through a better bid and the other through copart. I ended up spending an extra $900 for the same exact thing at a better bed. They also wanted to force me to use their transportation and charge me an extra $1,400 for that. I absolutely refused and through their terms and conditions at them because nowhere is it clearly stated that you have to use their transportation. Also they BS around and they don't give the transporter the title to the vehicle that you purchase. You have to wait a few extra weeks for that. They also dick around and don't send the paperwork out for you to sign to get the title for like 2 weeks. Which is so stupid since it's electronic. Also I didn't even know that I won the auction with them. Because their website doesn't update in a timely manner. I had no idea that I had one of vehicle until an hour later I received an invoice from them. Hence why I ended up with two bikes. Also I just got my damn title in the mail but instead of it being signed over to me it's signed over to them. So now I have to go get it in my name in Florida then turn around and get it in my name in Virginia and deal with all the Salvage b*******.
They keep changing the numbers around on the invoice versus the bill of sale. It makes things look very fishy. I'm very mad that they sent me this stupid title that is made out to them! Why the hell would you do that

September 9, 2024
Unprompted review
Rated 4 out of 5 stars

They were very helpful in completing my…

They were very helpful in completing my purchase. Communication was good. However, there were hidden, undisclosed requirements that wound up costing me much more than anticipated. Uncertain if I will use them again or not.

March 1, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

vehicle purchase

Worked great on a vehicle that i couldnt purchase without dealer license.

September 26, 2023
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

Highly recommend

ABB offers great costumer service and competitive prices. The calculatoron the site helped me understand the interest rates, it was handly. Recommend.

August 2, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

Rated 5 out of 5 stars

Great customer service

I found ABB to be the best place for salvage cars so far. Tried many platforms, these do stand out. Great customer service, and the website is a breeze to navigate. Got my deposit back without any hassle when bid didn't win. Very happy with the service…

June 20, 2024
Unprompted review
A Better Bid logo

Reply from A Better Bid

Dear Client,

Thank you for your wonderful feedback! We’re so glad to know that you’re satisfied with our service. We’re here for you anytime you need assistance. Drive safe and have a great day!

Regards,
A Better Bid Team

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