Abihealth Reviews 

1,435
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

i am very happy with my care i receive my two careers are great there names are Judith and Nene i would be lost without them

Rated 5 out of 5 stars

I have used the Abicare day 2 and day 8 kits on two occassions when travelling by British Airways. The kits were received through my door by dpd for my arrival promptly. The online reporting service i... See more

Company replied

Rated 5 out of 5 stars

The Day 2 lateral flow antigen test was waiting for us when arrived at our destination. The instructions of how to use it were clear. The app didn't recognise the QR code on the cartridge, but did tak... See more

Company replied

Rated 1 out of 5 stars

LFT test supplied unusable as missing reagent. Customer Service advised I should have waited for delivery of replacement. Am NHS surgeon needing to return to work next day to avoid cancellation of a... See more


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3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

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Rated 4 out of 5 stars

More a border pass than a COVID pass

Good service, only useful in UK
Had to pay a 20£ test just to get a simple test costing pennies.
Probably the only think suitable in UK where people can't be trust anyway.
Did the 2 day isolation, plus test 2nd day.
I think all this process is useless and inappropriate.
No physical check during the isolation and a test who could be done by my dog.
In Europe antigen by laboratory is under 20£
While cost is double in UK
So if UK was not so greedy the test could be done seriously and avoid a lot of a death.
But hey here the culture is to lie and to trick people.
Thanks God I'm not British.

January 29, 2022
Rated 4 out of 5 stars

Basically everything was ok

Basically everything was ok. I would have appreciated some more advice on timing. With an arrival at my destination on Monday 2pm and not being allowed to do the test more than 24 hours in advance, timing was a critical issue. Somehow the sending of the photo didn't work.
When I eventually got someone on the phone shortly before boarding the aircraft, you were friendly and helpful, and the issue was solved very quickly. But one doesn't feel comfortable to be without certificate that close to boarding...

January 28, 2022
Rated 4 out of 5 stars

Good timing as expected

Tests arrived on time. Taking a picture of the QR code on the lateral flow test didn’t work, but there is the option to upload a picture. We got the certificate shortly after as expected.

January 28, 2022
Rated 3 out of 5 stars

Poor delivery

The kit, instructions and process were fine. However, booked well in advance the kit was attempted to be delivered whilst I was still abroad - twice. Then had to be collected from a supermarket whilst I was self isolating. It should have just been delivered on day one of isolation. Also, it would have fitted through the letterbox anyway.

January 28, 2022
Rated 5 out of 5 stars

Only comment the web site for payment…

Only comment the web site for payment is a nightmare needs a close look, the 16 digit payment is all mixed up so to enter you have to go back to front.
Otherwise the content explains well, staff at the clinic polite and efficent.

January 27, 2022
Rated 5 out of 5 stars

Quick, easy and efficient.

Very good service - easy to book, easy to do the tests, quick results. The instructions supplied with the test kits do not correspond fully to the way the system works, but are good enough to work things out. I've used Abicare a couple of times for different types of testing, and both times I was very pleased with the service.

January 27, 2022

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