i am very happy with my care i receive my two careers are great there names are Judith and Nene i would be lost without them
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used the Abicare day 2 and day 8 kits on two occassions when travelling by British Airways. The kits were received through my door by dpd for my arrival promptly. The online reporting service i... See more
Company replied
The Day 2 lateral flow antigen test was waiting for us when arrived at our destination. The instructions of how to use it were clear. The app didn't recognise the QR code on the cartridge, but did tak... See more
Company replied
LFT test supplied unusable as missing reagent. Customer Service advised I should have waited for delivery of replacement. Am NHS surgeon needing to return to work next day to avoid cancellation of a... See more
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Widely reccommend it
Widely reccommend it. The company sent the code for the locator forms straightaway. The process was easy and simple. The result certificates were released quickly after sending the tests information. Thank you!
January 22, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Post travel COVID test
I am happy to recommend Abicare Health for travel related COVID tests. In my case the result was given promptly and that was a relief.
January 21, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Excellent service
January 21, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Not so Easy
I only found out afterwards that I did not need to use this service at all. Also I was disappointed after taking my test, I tried to scan it to you but it wouldn’t let me it kept saying my QR code didn’t match with the kit I paid for. So then we had to phone somebody on Sunday to fix this problem
Regards
Monica Norton
January 20, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
My partner done and sent his test on…
My partner done and sent his test on sunday and didnt get tex result till thurs not good when i done mine after his and got my result tues
January 20, 2022
Reply from Abihealth
Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you
Regards
Reply from Abihealth
thank you so much for taking the time to leave us a review. We are happythat you had a mostly positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your the feedback and kind words and we look forward to assisting you again.
Thanks
Good service
January 20, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Perfect on time every time.
January 20, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
The response and navigation during…
The response and navigation during booking was very smooth. Anyone can easily use the website and would recommend to other people to use.
January 20, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Good service
January 18, 2022
Unprompted review
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
They were very efficient
They were very efficient, sent the test on time. The most impressive thing was that it was extremely easy to submit the results. It was done online. I would definitely use them again.
January 18, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
My order of lateral flow test
My order of lateral flow test, it was very easy to follow the site and all happened as explained on the web. The item was well on time and easy to track. And to register was straight forward, result followed as promised. I was informed of where my order was at several times. Would definately use this site Abicare again.
January 18, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Excellent service
Excellent service. I booked days 0-2 LFT tests and they arrived just after we reached home on day0. We did our test and uploaded the results straightaway and got the certificate in a few hours.
January 18, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Quick delivery with quick results
Quick delivery with quick results, although the kit received on delivery wasn’t recognised when scanning but there was options to override with a picture
January 17, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Always reliable
I have used Abicare Health several times now. They are always reliable, and very kind to solve any troubles by phone as well !
January 17, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Excellent very quick and efficient
January 17, 2022
Reply from Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Reply from Abihealth
Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you
Regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.