A BIKE THING LTD Reviews 5,018

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and first-class service, highlighting the team's friendly, welcoming, and supportive approach, offering honest and experienced advice. Many people appreciate the fast processing of orders and the quick, often next-day, delivery, with items frequently arriving ahead of schedule. The products are consistently described as high quality, well-made, and excellent, with many customers expressing satisfaction with their purchases and the overall workmanship. However, some customers also noted issues with delivery, experiencing delays or receiving items without all standard components. A few other people also felt that postage costs for small items were excessive and that the company's communication regarding these issues or missing parts could be improved.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great quality and competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and speedy delivery,... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, welcoming, and... See more

Order

Reviewers highlight positive aspects of order, often praising the quick and easy ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great instructions, the product (lens protector) fits perfectly, like OEM. Appreciate the subtle branding. Lens cleaner, extra screws and even a little treat all nice personal touches. I thought th... See more

Rated 5 out of 5 stars

You spend your hard earned on quality kit for your pride and joy and at A Bike Thing you receive the professional service to match. The team are friendly, welcoming and supportive, offering honest,... See more

Rated 5 out of 5 stars

Excellent service! Tom is just Brilliant with motorcycles, he makes it all look so easy. And Steve, the company owner, is a very driven personality, constantly looking how to improve an already sublim... See more

Rated 5 out of 5 stars

Excellent service - ordered Denali light pods (S4,s) and HexCan Sahara Honda Specific Accessory manager. Items arrived next day delivery (1 day quicker than expected) and chat advice by email was spo... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Slow despatch after order but quick…

Slow despatch after order but quick courier delivery once collected. Happy with the product, fitted easily and does the job.

March 10, 2026
A BIKE THING LTD logo

Reply from A BIKE THING LTD

Hey Ian, apologies for the delay in dispatching your order, but we're glad it was delivered swiftly, and working to your standards!

Unfortunately, the weekend you placed your order was the week that our workshop technician was away on holiday, and so there was a slight delay in dispatching certain products that we produce, or have to adjust ourselves. Your order is included in that list, and so there was a slight delay whilst our technician worked on the products.

Rated 5 out of 5 stars

Steve,

Steve,
I've been watching your channel and really enjoy the videos of the R1300GS. I just purchased one and have been installing some of the farckle you have shown on your channel. I recently purchased the 56mm emblems. Apparently I misunderstood the purchase options as I was not adding the T3s. Hence, I did not purchase the T3/Emblem harness. I already have the ezCAN Mojave for BMW. So,I guess I need to order the harness. Is DHL the only way you ship to the US? It's a shame to pay $35 for a $42 part. Please let me know.

Also, are there any alternatives that I can get here in the states to speed this process up? I'd like to get my electrical work finished up (Lone Rider lights, ES Eliminator, reroute of BMW running lights).

Thanks and keep up the great videos! (the 1300 tear down was extremely helpful!)

Mark Premo

March 2, 2026
Rated 4 out of 5 stars

I got a surprise

I got a surprise, had to pay importtax nearly € 200,00.
Pls advise people about it.

March 4, 2026
A BIKE THING LTD logo

Reply from A BIKE THING LTD

These will have been provided in the terms & conditions you agreed to upon placing your order, however we do appreciate it's never a nice feeling to get charged import duties.

Rated 5 out of 5 stars

The Customer Support is "outstanding"

The Customer Support is "outstanding".

Send these guys (Gary), a question and he responds with the correct advice. Shipping from the UK to Canada was three (3) days ??? Amazing.

Equipment sold is flawless and exact to descriptions.

March 3, 2026
A BIKE THING LTD logo

Reply from A BIKE THING LTD

Thank you Paul! You're review has made Gary's day :)

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