Able Mortgages Limited Reviews 368

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and clear communication, making complex processes feel straightforward and stress-free. Many people highlight the personalized approach and the staff's dedication to securing the best deals and providing excellent advice. Consumers frequently mention the smooth and efficient service, with many appreciating the ease of the overall experience. Reviewers often commend the staff for going above and beyond to ensure they feel confident and supported throughout their mortgage or remortgage journey.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently highlighting the seamless and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul was fantastic in helping us with our mortgage. He clearly explained the process and patiently answered all our questions. He was always available when we needed to contact him and was proactive i... See more

Company replied

Rated 5 out of 5 stars

My experience with Able Mortgages and specifically Paul has been second to none. He has gone above and beyond for me and my partner to ensure we not only find a property, but a property we will love... See more

Company replied

Rated 5 out of 5 stars

Paul was fantastic throughout the whole process. He talked me through every step and was really responsive to any questions I raised with him. I felt confident throughout the whole process that Paul w... See more

Company replied

Rated 5 out of 5 stars

We have just sold our help to buy house and brought another all through Paul at Able Mortgages. He was able to put us in contact a good estate agent who sold the house in hours, a brilliant hel... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Your mortgage is probably the largest financial commitment you are likely to undertake. Able Mortgages offers mortgage advice which is individually tailored to your needs and requirements. With over 40 years of combined industry experience, the 2 founders of Able Mortgages believe securing the right mortgage for you is their upmost priority, whether it is a property you want to buy or already own, we will find the best solution for you. Furthermore, we are always happy to go the extra mile for you whether this means meeting in a location that is convenient for you to discuss your mortgage needs, or being on hand to answer calls and emails out of office hours so that we are always available for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michelle is fantastic, one you can trust!

Nothing but praises for Michelle. She has been amazing! You will feel safe and secure with her. We did our mortgage with her and keep recommending her to our friends.

June 13, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Kenny for your kind words. We are delighted to hear how supportive Michelle has been and we look forward to assisting again in the future

Rated 5 out of 5 stars

Michelle has been absolutely brilliant!

Michelle has been absolutely brilliant throughout the entire mortgage process. From our very first conversation, she made us feel safe, supported, and in incredibly capable hands. She guided us every step of the way, explaining everything in a clear and simple manner, which helped us feel informed and at ease.

Her regular updates and thoughtful communication kept us reassured and confident from start to finish. We’re so impressed with her professionalism and care that we’re now exploring life assurance, insurance, and other financial products with her.

We couldn’t recommend her more highly.

June 13, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you for the review Glenn. It's great to hear how much you have appreciated the support offered by Michelle. We look forward to assisting again in the future.

Rated 5 out of 5 stars

Paul was fantastic throughout the whole…

Paul was fantastic throughout the whole process. He talked me through every step and was really responsive to any questions I raised with him. I felt confident throughout the whole process that Paul was genuinely trying to secure the best deal for me and make the process as easy as possible. I would definitely use Able Mortgages again.

June 4, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Cher for your kind words. We are delighted to hear how supportive Paul has been and we look forward to assisting again in the future.

Rated 5 out of 5 stars

When I was looking for mortgages to buy…

When I was looking for mortgages to buy my first home a friend recommended to get in touch with Paul from Able Mortgages and this was the best advice ever. Paul is extremely knowledgeable and answered all of the many questions that I had throughout the entire process. His advice - even beyond the typical mortgaging process- has been invaluable and I couldn't recommend him more.

May 30, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you L for your kind words. It is fantastic to hear how supportive Paul has been. Wishing you all the best in your new home

Rated 5 out of 5 stars

Fantastic service

Paul was fantastic in helping us with our mortgage. He clearly explained the process and patiently answered all our questions. He was always available when we needed to contact him and was proactive in finding us the best deal right up to the last possible moment. We highly recommend Paul and Able Mortgages and will use them without hesitation again when the time comes.

May 7, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you for your kind words. It is great to hear how supportive Paul has been and we look forward to assisting again in the future.

Rated 5 out of 5 stars

Second remortgage with Paul

I was given Paul’s details a few years back from my friend who had used Paul for her remortgage and was happy with the service so as I prefer word of mouth referrals I decided to give him a call. Paul has now done two remortgages for me and I am very happy with the work. He always contacts me before I need to renew so I don’t have to worry about forgetting or chasing him and sorts everything out to the point that all I need to do is sign. As someone who has a very busy job it’s nice to know it’s handled and I don’t have to worry about it. Would definitely recommend.

May 28, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you for your kind words. It is great to hear how supportive Paul has been and we look forward to assisting again in the future.

Rated 5 out of 5 stars

Mortgage…

Mark was extremely helpful throughout the mortgage process, professional & efficient to answer questions plus when adjustments was needed to the mortgage due to delay in completion date.

March 4, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Terry for the review. We are pleased to hear how supportive Michelle has been and we look forward to assisting again in the future

Rated 5 out of 5 stars

Able Mortgages are a joy to work with

I cannot recommend Michelle Brown at Able Mortgages enough. Michelle was a joy to deal with! Her knowledge and commitment, made navigating the whole process easy and trouble free. Communication was seamless and straightforward. Nothing was too much effort. In my opinion, there is no better advisor to work with.

December 18, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you for the review Emma. We are delighted to hear how supportive Michelle has been. We look forward to assisting again in the future

Rated 5 out of 5 stars

Absolutely fantastic service

Able Mortgages made the entire process of buying my home so much easier, and I can’t thank them enough. A special thanks to Paul Clarke, who went above and beyond to find the best mortgage option for me. He was patient, knowledgeable, and always available to answer my questions, making what could have been a stressful experience feel seamless. I truly appreciate his dedication and professionalism, and I’d highly recommend Able Mortgages—especially Paul—to anyone looking for expert mortgage advice.

April 1, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Dhara for your kind words. We are delighted to hear how supportive Paul has been during your property purchase. Wishing you all the best in your new home

Rated 5 out of 5 stars

Highly recommend!

We found Able Mortgages through a Facebook group and they were by far and away the most commonly recommended.

After having Paul help us get a mortgage on our first home we can really see why! He’s taken us through every step of the buying process and beyond our expectations of just helping us sort the mortgage. He’s easy to get ahold of for any questions and you can tell he truly tried to find the best options for us.

Would definitely recommend Able and will 100% be a returning customer in the future!

March 27, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Isobel for your kind words. It’s great to hear how supportive Paul has been. We wish you all the best in your new home

Rated 5 out of 5 stars

A first class service

As seasoned home owners we did not think that we needed a mortgage broker but Paul at Able Mortgages was recommended to us by a family member, a first buyer, and we are very glad that we did. We bought a quirky property and Paul’s knowledge and advice was invaluable. He was available to answer questions at weekends and evenings and he really proved that customer service does still exist. We would happily recommend Paul to anyone who needs a mortgage broker.

February 9, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you for your kind words Mr P. We are delighted to hear how supportive Paul has been during your recent property purchase. Wishing you all the best in your new home.

Rated 5 out of 5 stars

Amazing Paul Clarke help my wife and i…

Amazing Paul Clarke help my wife and i aquire our first home effortlessly as he did same for mum 2 years ago.

Highly recommended. Good sense of professionalism and explains everything to you in details. 5* to Paul

January 7, 2025
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you for your kind words Ebenezer. We are pleased to hear how supportive Paul has been. We wish you all the best in your new home.

Rated 5 out of 5 stars

Great Business…

We were recommended to Able Mortgages by my brother in law and I can honestly say they were amazing! Paul was very helpful and thorough throughout. He provided us with an exceptional good mortgage offer and also life cover. I would highly recommend Able mortgages to anyone starting off with there first home or remortgaging.

December 6, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Emma for your kind words. It’s great to hear how supportive Paul has been and we look forward to assisting again in the future

Rated 5 out of 5 stars

Amazing

Michelle was Really supportive and helped us understand the process of selling and buying. Always on end of phone for any question

November 1, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Natalie for your kind words. We are delighted Michelle has been so supportive

Rated 5 out of 5 stars

My wife organises our mortgages but has…

My wife organises our mortgages but has used Michelle for years and will continue to do so, she is so helpful and knowledgeable and makes mine and my wife’s lives a lot easier!

November 15, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you for your kind words regarding the support offered by Michelle. We look forward to assisting again in the future.

Rated 5 out of 5 stars

Dealt with Mark Macmain

Dealt with Mark Macmain. Honestly one of the best mortgage advisors I’ve dealt with so far.

Family have previous experience too.

Will continue to use Mark for all future properties.

Would definitely recommend. The experience is personalised and didn’t feel like I was rushed or forced.
Constant updates and answered my calls or texts in a quick manner.

August 15, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Luke for leaving a review. It is great to hear how supportive Mark has been and we look forward to assisting again in the future.

Rated 5 out of 5 stars

Paul Clarke has been extremely…

Paul Clarke has been extremely supportive. I am a first time buyer and he has answered any questions I have had and more. He has always been available to talk to and support me through the process. Thank you so much Paul.

November 15, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Amelia for your kind words. We are delighted to hear Paul has been so supportive. Wishing you all the best in your new home.

Rated 5 out of 5 stars

Paul Clarke has been very supportive in…

Paul Clarke has been very supportive in our sale and purchase. He has given us all the advice we needed for our move. Thank you, Paul

November 21, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Barbara for your kind words. We wish you well in your new home.

Rated 5 out of 5 stars

Excellent service from Michelle

Excellent service from Michelle, delivering a great end result for us. Highly recommend and will be using again.

November 7, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you Dom for leaving a review. We are pleased to hear you've been impressed by the support offered by Michelle

Rated 5 out of 5 stars

Simplified the convoluted Mortgage process

Mark Macmain provided us with 10/10, a-class service. We were assured that our mortgage and insurance formalities were dealt with during a stressful homemove. I would use again and recommend without hesitation.

October 10, 2024
Unprompted review
Able Mortgages Limited logo

Reply from Able Mortgages Limited

Thank you John for your kind words. We are delighted to hear how supportive Mark has been during your house purchase and we wish you well in your new home.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look