The kindness and patience of the staff particularly William and Gerald. For William nothing was too much trouble. The mobility scooter I wanted to buy was sadly too big for my boot(tried it wouldn’t f... See more
Company replied
Location
Switch location5 The Stanway Centre, Peartree Road, CO3 0JX Colchester, Essex, GB
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See what reviewers are saying
Purchased a boot scooter from Ableworld Colchester. Great service from Adam, who spent time listening to and understanding our requirements, before suggesting some scooters to test drive. No attempt t... See more
Company replied
First of all I'd like to say what amazing shop which in all honesty I didn't know existed till my friend told me about it. I went into the shop slightly lost and didn't know where to look but a young... See more
Company replied
Visited Ableworld in Colchester to have a look at mobility scooters. The female salesperson was excellent, she was very knowledgeable and knew about the products. The best thing was she was not push... See more
Company replied
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Colchester
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, United Kingdom
- 01206 561335
4.5
Excellent
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Just purchased a Drive Explorer Sport…
Just purchased a Drive Explorer Sport mobility scooter from Ableworld and was very pleased with the service. Everything was explained clearly, with demonstrations as to getting it started and also breaking it down to go into my car boot. I even had a test drive! There was no pressure to buy just helpful advice when needed. Happy to recommend the staff at the Colchester store.
August 12, 2023
Unprompted review
Reply from Ableworld - Colchester
Hello,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team here at Ableworld Colchester provided excellent service. It's also great to hear that the team was able to help find the best scooter which suited your needs. We hope to welcome you back again.
Take care
Ableworld
Hasn't arrived
July 16, 2023
Unprompted review
Reply from Ableworld - Colchester
Hello David,
Thank you for taking the time to submit a review. We are sorry that your order hasn't arrived yet.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Yours Sincerely
Ableworld
Thank you so much to all the guys at Ableworld
Adam and Gary and all the guys I’ve spoken to at Ableworld are fantastic. Honest, sincere, can’t do enough to help. Their prices are very reasonable and it is so heartwarming to deal with a company like this.
Their time keeping and communication is impeccable.
They moved a complicated hospital bed for us. Thank you so much you did an amazing job.
I would highly recommend this company and they will be my first port of call if I need to purchase any further equipment.
Cathy
Westcliff
June 2, 2023
Unprompted review
Reply from Ableworld - Colchester
Hello Catherine,
Thank you for taking the time to leave us this fantastic review. We are delighted to hear that Adam and Gary from our Ableworld Colchester provided excellent service on your visit. It's also brilliant to hear that you found their time keeping and communication is impeccable. We look forward to welcoming you back.
Take care
Ableworld
As usual my online order was processed…
As usual my online order was processed and delivered quickly and efficiently and the items were just what I wanted. I can thoroughly recommend Ableworld. Reliable and excellent quality.
May 29, 2023
Reply from Ableworld - Colchester
Hello Mrs King,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that your online order came quickly and efficiently. Its also great to hear that you are happy with the quality of our products. We hope to see you again.
Take care
Ableworld
Great service
Great service, no pressure to buy, loads of good advice, keen prices.
April 29, 2023
Unprompted review
Reply from Ableworld - Colchester
Hello Nigel,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Colchester provided great service and good advice. We hope to welcome you back in-store again.
Take care
Ableworld
Excellent service!
Recently, I had a problem with my walker that I bought from them in June 2022, and I rang the store and a very polite young man spoke to me and said they would send someone that afternoon - he arrived at 4pm and repaired it in my flat very quickly. Excellent service!
November 19, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Sheila,
Thank you for taking the time to leave us this fantastic feedback! We are thrilled to hear that the team at Ableworld Colchester provided excellent service and we were able to come out and fix your walker that same day. We hope to see you again soon.
Take care
Ableworld
I have had dealings now three times…
I have had dealings now three times with this co at Colchester and have found them Excellent in every way ,what a pleasant surprise in this world we now live in . They are always quick and polite and at very reasonable cost so that is why I have and do rate them as EXCELLENT .
November 17, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Mr. Munthe,
Thank you for taking the time to leave us this fantastic review. We are thrilled to hear that our team at Ableworld Colchester provided excellent service. It's also great to hear that you find our products to be affordable. We hope to see you again in-store soon
Take care
Ableworld
I recently ordered a reclining chair…
I recently ordered a reclining chair from Ableworld Colchester which arrived on time today.The chair was installed very efficiently by Adam and Tony.They were very friendly careful and polite and explained how to use and care for this product in detail.The packaging was removed and the lounge left clean and tidy.
I was impressed with Ableworld and would not hesitate to use them again.
October 27, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Jennette,
Thank you for taking the time to leave us this great review. We are thrilled to hear that Adam and Tony from Ableworld Colchester provided excellent service. We hope you enjoy your chair and hope to see you again soon.
Take care
Ableworld
Friendly, helpful, Knowledgeable
Adam greeted us immediately and helped us work through the items I thought I needed to help with my arthritis. He clearly knew each of the products well and helped me find the best version. He was particularly helpful in selecting a chair and bed. When he and Tony delivered the chair and installed it on 25/10/22 they were quick, efficient and helpful.
October 24, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Brian,
Thank you for taking the time to leave us this fantastic feedback. We are so thrilled that Adam at Ableworld Colchester was able to help you find the correct products to meet your needs. It's also great to hear that the delivery of your chair was quick and efficient. We look forward to welcoming you back in-store again soon.
Take care
Ableworld
Served by Adam thank you
Visited the Colchester store today to be welcomed in by Adam. He helped me find a walking stick suited to me. I didn’t realise there were so many to choose from. Adam was so patient showing me all the different options. Ended up buying two! Thank you.
October 24, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Ellen,
Thank you for taking the time to leave us this great review. We are pleased to hear that Adam from Ableworld Colchester was able to show you all our options on walking sticks and we hope you are happy with your purchases. We hope to welcome you back in-store again.
Take care
Ableworld
good pickup of my powerchair
good pickup of my powerchair, and returned when said, Adam very good..
October 21, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Edward,
Thank you for taking the time to leave us this excellent review. We are pleased to hear that you had Adam at Ableworld Colchester provided great service. We hope to welcome you back in-store again soon.
Take care
Ableworld
Reply from Ableworld - Colchester
Hello Christine,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Ableworld Colchester was helpful and understanding of your needs. We hope to see you again.
Take care
Ableworld
I WAS PLEASE WITH MY SERVICE FROM ADHAM…
I WAS PLEASE WHIT MY SERVICE FROM ADHAM IN COLCHESTERWITH PICK BACKWITH THE BUGGEY
October 24, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Ann,
Thank you for taking the time to leave us an excellent review. We are so pleased to hear that Adam from Ableworld Colchester provided great service. We hope to see you in-store again soon.
Take care
Ableworld
Adam was so helpful
Adam was so helpful. He explained everything simply and carefully. He was completely honest and not at all pushy so that I felt very comfortable with my purchase.
Thank you Adam
October 17, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Angela,
Thank you for taking the time to leave us this great review. We are so pleased to hear that Adam at Ableworld Colchester store was helpful and informative towards our products . We hope to welcome you back in store again.
Take care
Ableworld
Very helpful company with polite staff
First of all I'd like to say what amazing shop which in all honesty I didn't know existed till my friend told me about it. I went into the shop slightly lost and didn't know where to look but a young man by the name of Adam didn't hesitate to help me. I left with a shiny new walker and a much better understanding of mobility scooters ready to buy one next month! Hats off to Adam and his colleagues !
October 13, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Gwyn,
Thank you for leaving us an excellent review. We are so pleased to hear that Adam at Ableworld Colchester store was able to be helpful assisting you when looking for your new walker. We hope you are happy and look forward to welcoming you back in-store soon!
Take care
Ableworld
Riser recliner chair delivery
Today we had a chair delivered our gentlemen where Adam and John so very helpful ensuring it was all set up and moved the old chair into another room highly recommend. Thank you so much.
October 11, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Alison,
Thank you for taking the time to leave us this great review. We are pleased to hear that your delivery of your new riser recliner chair went great. We hope you are happy with your new chair and hope to see you again soon.
Take care
Ableworld
Jason and Adam amazing team.
Had a chair delivered by Jason and Adam they were in and out with no hassle, 5 Star service, very friendly and informative Great team thank you Colchester Ableworld.
October 10, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Bob,
Thank you for taking the time to leave is this fantastic feedback. We are pleased to hear that Jason and Adam from our delivery team at Ableworld were friendly and informative. It's also great to hear that the delivery of your chair was great. We look forward do seeing you again.
Take care
Ableworld
The 5* is for Gary at Ableworld…
The 5* is for Gary at Ableworld Colchester, he came out to finish off the work that had been poorly done, thank you for taking the time to talk and explain what you were doing, you kept clean and tidy and very polite, and even though it took longer than expected you were calm reassuring and nothing was too much trouble, I wish you had fitted the stair lift to start with. Thank you again Gary
September 27, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Gary from our engineering team at Ableworld was able to help you with your stairlift. It's also great to hear that Gary was reassuring and nothing was to much trouble. We hope to see you again soon.
Take care
Ableworld
Took aging relative to Colchester…
Took aging relative to Colchester Stanway store to look for disability scooter.
Singling out Store Manager Jason and assistant Adam for their first class service. Friendly, Helpful, knowledgeable, clear and respectful.
October 7, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Steven,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear Store Manager Jason and assistant Adam from Ableworld Colchester provided first class service. We are also happy to hear that they provided you great knowledge on our mobility scooters which helped you in-store. We hope to see you again in the near future.
Take care
Ableworld
Fabulous service & Adam was superb!
I visited the Colchester store and was greeted by a gentleman called Adam. Immediately he made me feel like I was his top priority and was extremely patient and gave me lots of advice. He also delivered the product and was so warming and made me feel so comfortable and looked after! Will definitely be going back to deal with him. The store is also amazing and has something for everyone
October 4, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Kara,
Thank you for taking the time to leave us this excellent feedback. We are glad to hear that Adam from Ableworld Colchester store made you feel like top priority and gave you the advice you needed. It's also great to hear you were happy on the delivery day of your product. We hope to see you again.
Take care
Ableworld
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