Purchased a boot scooter from Ableworld Colchester. Great service from Adam, who spent time listening to and understanding our requirements, before suggesting some scooters to test drive. No attempt t... See more
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Location
Switch location5 The Stanway Centre, Peartree Road, CO3 0JX Colchester, Essex, GB
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See what reviewers are saying
The kindness and patience of the staff particularly William and Gerald. For William nothing was too much trouble. The mobility scooter I wanted to buy was sadly too big for my boot(tried it wouldn’t f... See more
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First of all I'd like to say what amazing shop which in all honesty I didn't know existed till my friend told me about it. I went into the shop slightly lost and didn't know where to look but a young... See more
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Visited Ableworld in Colchester to have a look at mobility scooters. The female salesperson was excellent, she was very knowledgeable and knew about the products. The best thing was she was not push... See more
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Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Colchester
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, United Kingdom
- 01206 561335
4.5
Excellent
50 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fabulous service & Adam was superb!
I visited the Colchester store and was greeted by a gentleman called Adam. Immediately he made me feel like I was his top priority and was extremely patient and gave me lots of advice. He also delivered the product and was so warming and made me feel so comfortable and looked after! Will definitely be going back to deal with him. The store is also amazing and has something for everyone
October 4, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Kara,
Thank you for taking the time to leave us this excellent feedback. We are glad to hear that Adam from Ableworld Colchester store made you feel like top priority and gave you the advice you needed. It's also great to hear you were happy on the delivery day of your product. We hope to see you again.
Take care
Ableworld
Happy Bunny
I had a very nice man called Adam who attended my home 🏡. He was so polite and helpful and put me at ease. I wasn't rushed into anything. He gave me the confidence and showed me how use my walker. I happily made my purchase with Adam.
September 29, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Mary,
Thank you for leaving us a great review. We are happy to hear Adam was polite and helpful when attending your house and showing you how to use your walker. We hope you are happy with your purchase and hope to see you again.
Take care
Ableworld
Wonderfully service by Adam
Wonderfully service by Adam. Never felt so comfortable and helped
September 27, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Margaret,
Thank you for taking the time to leave us some great feedback. We are thrilled to hear that William from Ableworld Colchester store provided great service and made you feel comfortable when visiting. We hope to welcome you back soon!
Take care
Ableworld
Excellent service
I visited the store in Colchester to enquire about power chairs.
One of the assistants named William was extremely helpful and friendly and patiently answered my many questions.
I was given a full demonstration and was even allowed to try the chair out outside so I could experience how it would tackle various surfaces.
I proceeded to purchase the chair and I am really happy with it.
Another thing that impressed me was that William noticed that the footplates were at the wrong level on my manual wheelchair and he adjusted them for me free of charge.
Highly recommended
September 21, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Jane,
Thank you for taking the time to leave us an excellent review. we are pleased to hear that William was extremely helpful and answered all your queries which you had. We hope you like your new power chair and hope to see you again.
Take care
Ableworld
I really don’t want to give this…
I really don’t want to give this company even 1 star,
Shocking and most awful Service and staff I have ever met.the chair lift is breaking health and safety regs I’m sure.
So very very angry that the safety of my daughter and granddaughter is at risk whenever the chair is used.
September 9, 2022
Unprompted review
Reply from Ableworld - Colchester
Dear Suzy,
Many thanks for your recent review. We are sorry to hear that you have been left disappointed with Ableworld’s service. We as a company strive on our expertise and positive customer service at all of our stores and here at Head Office and strive to be as helpful and courteous as possible.
You can email into the following address support@ableworld.co.uk if you feel you would like to email your concerns directly to Head Office and someone will be happy to respond. Alternatively, you can call into Head Office on 01270 613671, choosing the option for Stairlift and we will be happy to assist and investigate any reported issues or concerns.
Yours Sincerely,
Ableworld
Great service
Great service I contacted them on a Saturday as my stairlift had broken down. Gerald came out on Sunday morning and got it working again. They sent out another engineer out on the Tuesday to give it a full service and renew the seat and footplate. I was surprised at the low bill for this as they had gone all out to assist me. This is the first time I have used Ableworld and and will use them again and I would recommend them to every one.
Regards Tony in Braintree.
August 15, 2022
Unprompted review
Reply from Ableworld - Colchester
Hello Tony,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Ableworld Colchester delivered great service recently. We are thrilled that Gerald was able to help you with your Stairlift at an affordable price. We hope to see you again!
Take care,
Ableworld
Mixed reactions
Mixed reactions to this particular order. Very helpful lady over the phone in Nantwich; it's always nice to feel someone is listening to your problem – the problem being a rather slow despatch of the item, and the lack of a tracking email from Parcelforce. The product itself is well made and stylish.
June 15, 2022
Reply from Ableworld - Colchester
Hello Dr Kennedy,
Thank you for taking the time to leave us some feedback, all feedback is appreciated.
We are thrilled to hear that the lady you spoke to on the phone was very helpful recently. It is a shame to hear that Parcelforce did not provide you with tracking information. We will raise this with the ParcelForce team so this is resolved in the future.
Thank you,
Ableworld
Gerald and the team at Ableworld are…
Gerald and the team at Ableworld ,Colchester are absolutely wonderful. They work with so much, love, care, time and thought and continue to make my life easier with the products I have from them. I cannot thank them all enough. Brilliant team.
December 20, 2021
Unprompted review
Reply from Ableworld - Colchester
Hello Vanessa,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Gerald and the team at Colchester were wonderful when you visited recently. It's great to hear they work with much love, care and time. We hope to see you again.
Kind regards,
Ableworld
Ace In The Pack
I hired
a scooter from the Colchester branch for the weekend, they was a slight issue with the hire but they went above and beyond to resolve the problem and I couldn't have been more happy with the outcome. The staff were friendly and professional and a credit to the company. I could not recommend the company more highly.
December 7, 2021
Unprompted review
Reply from Ableworld - Colchester
Hello John,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our Colchester team went above and beyond to resolve the problem you were having. It's great to hear the staff were friendly and professional. We hope to see you again.
Kind Regards,
Ableworld
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