Ordered shoes at full price. They arrived without original packaging and with a visible scratch. Support refused any partial refund and only offered return (wait weeks, size already out of stock) or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very satisfied with very the good sale offers. Its very easy is to buy from the About You app, to make the personal wish lists and add the products to the basket. Products descriptions are quite accu... See more
Easy to order, items are mostly very relevant to the picture and description, easy to return. Mostly very quick delivery and if theres any delays, they often send you a discount code for your next ord... See more
Price of the product was so much better than in other shops. Well, delivery wasn't so fast, but it was Omniva's fault. Have to mention, what did About You, is just amazing! They apologized because of... See more
Company details
Written by the company
ABOUT YOU on sinu moekaupade veebipood, mis sind tõepoolest mõistab ja inspireerib. Avasta meie lai valik, kuhu kuulub üle 100 000 toote rohkem kui 1000 kaubamärgi alt. Lase end ostlemisel meie staaridest ja mõjuisikutest inspireerida ja leia stiil, mis sulle sobib.
Contact info
Domstraße 10, 20095, Hamburg, Germany
- 800 00 49 115
- klienditeenindus@aboutyou.ee
- aboutyou.ee
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great reduced price for the Blundstone…
Great reduced price for the Blundstone shoes I wanted. Good communication about the delivery time. Recommended.
When something went wrong with my order…
When something went wrong with my order and I e-mailed the customer service, the response was very quick and polite, they offered different solutions and overall experience was nice!
Good website and app
Good website and app. The option to pay as you get it is perfect, makes it easy to order. The clothes are good quality, delivery is quite fast.
Yes!
Yes. All good. Little bit long delivery but still satisfied. Will order again.
Quick service without problems
everything is great
Easy to order
Easy to order, items are mostly very relevant to the picture and description, easy to return. Mostly very quick delivery and if theres any delays, they often send you a discount code for your next order. Good prices
Well organized online store
Very satisfied with very the good sale offers. Its very easy is to buy from the About You app, to make the personal wish lists and add the products to the basket. Products descriptions are quite accurate.
Delivery time is most off time only few days. Retun policy works well.
All the best!
Everythimg is just fine
ordered during holiday season
ordered during holiday season, the order was late only two days and was followed up by an apology and a cupong for future order
Ordered from online shop
Ordered from online shop. Fast and comfortable service!!
Very easy and quick delivery order.
Everything was great!
Great experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








