I’m verry satisfied with About you shop, I can order things when I have time, I can return free if the goods not fit. The only recomendation from my side is to be more careful about products on sale-... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery comes in time, you can return ithem and get money back wihout a burden. There are always some discounts...
I am very satisfied with shopping on your website. Orders arrive quickly, and if something doesn’t suit me, I can easily return the product and get my money back. What has impressed me most recently... See more
I like using About You, especially for searching for some pieces that i am more interested in, as well as being able to filter by materials. I wish this feature would be more available, also in the ou... See more
Company details
Written by the company
Naroči svojo modo pri ABOUT YOU še danes. Brezplačna in hitra dostava! 1500+ blagovnih znamk · 30 dni pravice do vračila · Hitra dostava
Contact info
Domstraße 10, 20095, Hamburg, Germany
- 0800 80 135
- storitvezastranke@aboutyou.si
- aboutyou.si
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every second order has issues...
Every second order has some issues or causes questions.
Order 1: The Converse shoes arrived in non-converse boxes. The boxes were obviously opened before and probably arrived to me after being returned by another customer.
Order 2 and 3: Took 2-3 days longer to deliver than expected. But it is not a big deal.
Order 4: One of the items arrived in an open package and part of the item was missing in the box. The second item was of the wrong size.
Order 5: I keep getting notifications that the order is taking longer.
Packaging of the items is really poor. Most of the times you can see that items were already delivered to somebody else before, and they were not re-packed or cleaned in-between.
Given the store so many chances, I am actually very disappointed with my experience. Dirty and wrongly packed brand items, deliveries that "žal trajajo malo dlje kot običajno" is not something that I would like to pay for.
No problem with paying back :)
Nice clothes, free shipping and quick paying back :)
easy order and return
Good description of product and help with the size. Easy return and without any additional expenses.
Fast delivery
I received the delivery fast, the courrier was also polite, and everything was just as i ordered.
No complaints at all
Really a good company that has very good advertsiments, which lead to us customers buying products we never knew we wanted :D. Never had a real problem with their delivery, their package tracking is on point, no real problems to be honest :).
It is all About you
I got everything I ordered on time
I got everything I ordered on time, it fit. Pretty average online store experiance.
I was very happy with the experience
I was very happy with the experience, and with their size suggestions.
Everything perfect
Very good organised, easy to find the right product, fast delivery, free and simple returns.
Best costumer support
Everything fits
A good store,fast and reliable,with a…
A good store,fast and reliable,with a wide selection
Top of the best stores
Top of the best stores. Many orders - not one problem!
Pretty good :)
Sometimes it takes them pretty long to send your package on its way, but at least they also give you some discount code as an apology, so that's cool :) Apart from potential delay of the arrival of your package, I really like everything about AboutYou! :D
Always the best price,very quickly and…
Always the best price,very quickly and kind.Thank you ❤️
Best online store
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








