Above Lending Reviews 4,570

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and extensive knowledge, making the loan application process smooth and understandable. Many highlight the exceptional customer service, noting that representatives are supportive, clear in their explanations, and dedicated to addressing all concerns. The overall service is described as excellent, with people appreciating the ease and efficiency of the process, from initial application to setting up payment schedules. However, some people were dissatisfied with aspects related to payment and the clarity of information provided. A few customers mentioned confusion regarding additional funds or felt that certain details, such as the tax implications of debt settlement or income verification requirements, were not adequately explained upfront.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Service

People report positive experiences with service. Customers praise the ease and efficiency of the loan... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick and easy

April 27, 2026
Above Lending logo

Reply from Above Lending

Hi Christy!

Thanks so much for the review, and congratulations on your approval! We’re really glad you've chosen Above Lending to be part of this journey with you.

We love hearing that the process felt quick and easy for you. That’s exactly what our team members aim for, making things simple and straightforward while still being there to support you every step of the way.

If you ever need anything, please feel free to reach out to us at customercare@abovelending.com or (800) 201-2295. We’re here to help.

- The Above Lending Team

Rated 5 out of 5 stars

Uncertain times

With the current uncertain times, I've been very stressed and worried about how to cover all expenses. One call to Above Lending to help sort things out and now I can breathe easier.

April 21, 2026
Above Lending logo

Reply from Above Lending

Hi Mary!

Thank you so much for sharing this, and truly, we’re so glad you reached out to us. We know how stressful and overwhelming things can feel during uncertain times, so hearing that you’re able to take a breath a little easier now means a lot.

It’s great to know that one conversation helped bring some clarity and relief. That’s exactly what our team members are here for, and we’re really grateful you chose Above Lending to support you through it.

If anything else comes up or you have questions along the way, please feel free to reach out to us at customercare@abovelending.com or (800) 201-2295. We’re here to help.

- The Above Lending Team

Rated 5 out of 5 stars

So easy to apply and be qualified for…

So easy to apply and be qualified for lone. Representative very kind and helpful

April 27, 2026
Above Lending logo

Reply from Above Lending

Hi Christine!

Thank you so much for sharing your experience, and congratulations on getting approved! We’re really glad to hear the process felt easy and smooth from start to finish.

It’s great to know our team member was kind and helpful along the way. That’s exactly the kind of experience we aim to provide, and we’re happy to have been part of it with you.

If you ever need us, we’re only a phone call or email away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Kudos to Patrick and Above Lending

Patrick made the information clear and non-intimidating while as making the decision to proceed with the loa process. He was patient and was incredibly kind and thorough during the entire process.

April 27, 2026
Above Lending logo

Reply from Above Lending

Hi LJM!

Thank you so much for the kind words, and congratulations on taking this step forward! We’re really glad you chose Above Lending to be part of the process with you.

We love hearing how Patrick made everything feel clear and approachable. That kind of patience and thorough support can make a big difference when making an important decision, and it’s great to know he helped make the experience feel comfortable from start to finish. We’ll be sure to let him and his manager know how much this meant.

If you ever have questions or need anything along the way, we’re here to help at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable. Was able to answer all my questions and get everything going smoothly

April 27, 2026
Above Lending logo

Reply from Above Lending

Hi Timothy!

Thanks so much for the great review, and congratulations on getting everything moving forward so smoothly!

It’s great to hear that all of your questions were answered and that the process felt seamless from start to finish. That’s exactly the kind of experience our team members aim to provide, and we’re happy it made a difference for you.

If anything comes up or you need a hand with anything down the road, we’re here to help at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Highly Recommended

Great customer service and explained the process perfectly. Highly recommended!

April 27, 2026
Above Lending logo

Reply from Above Lending

Hi Howard!

Thanks so much for the review...and a HUGE congratulations on your new loan with Above Lending!

It’s great to hear that everything was explained clearly and that you had such a positive experience with our team. That kind of support is exactly what we strive for, and your recommendation means a lot.

If you ever have any questions or need anything moving forward, we’re here to help by phone or email at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Kiana was wonderful to talk to and made…

Kiana was wonderful to talk to and made the process easier than I could have ever imagined!

April 27, 2026
Above Lending logo

Reply from Above Lending

Hi Madeline!

Thanks so much for the review, and a big congratulations on getting your loan to the finish line!

It’s awesome to hear that Kiana made everything feel easier than expected. That kind of support can really make a difference, and we’re glad she was there to guide you every step of the way. We’ll be sure to let her and her manager know how much you appreciated her help.

If anything comes up or you have questions down the road, we’re here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Great services!

Great services!

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Joseph!

Thanks so much for the review, and congratulations on getting everything squared away! We’re glad you've chose Above Lending join you on your financial journey!

We love hearing that you had a great experience. Our team members work hard to make the process smooth and straightforward, and it’s always great to know it came through on your end.

If you ever need anything or have questions down the line, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Fast

Fast , friendly service, answered all questions and was very patient with me.

April 24, 2026
Above Lending logo

Reply from Above Lending

Hi Dawn!

Thanks so much for the review, and cheers to you on moving forward! We’re really glad you chose Above Lending to be part of your journey.

It’s great to hear that you had a fast and friendly experience, and that all of your questions were answered with patience along the way. That’s exactly the kind of support our team members aim to provide, and we’re happy it made a difference for you.

If anything else comes up or you need a hand with anything, we’re here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, patient, spoke English! representative!! Made all the difference…..no off-shore issues.

April 24, 2026
Above Lending logo

Reply from Above Lending

Hi Jill!

Thanks so much for the review, and congratulations on getting through the process! We’re so happy to welcome you to the Above Lending family!

It’s great to hear that your experience stood out in such a positive way. Having a knowledgeable and patient team member who communicates clearly can make all the difference, and we’re happy that came through during your interaction.

If you ever have questions or need anything moving forward, we’re here to help. You can always reach us at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Above Lending was great to work with…

Above Lending was great to work with and they took the time to listen to me and help me figure out all of the paperwork.

April 24, 2026
Above Lending logo

Reply from Above Lending

Hi Donna!

Thanks so much for sharing your experience, and congratulations your new loan with Above Lending!

It’s great to hear that our team took the time to listen and support you through the process. Making things clear and manageable is exactly what we aim for, and we’re glad you felt that along the way.

If you ever have any questions or need anything down the road, we’re here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Kristine J

Kristine J, helped me and she was truly amazing!! She was very patient and explained all the details thoroughly to me! Excellent customer service! Easy application process.

April 24, 2026
Above Lending logo

Reply from Above Lending

Hi Andrea!

Thanks so much for the kind words, and a big congratulations on your approval!

It’s wonderful to hear that Kristin made such a strong impression. Taking the time to explain everything clearly and make the process feel easy and comfortable is exactly what our team members strive for, and we’re thrilled she delivered that experience for you.

If any questions come up along the way, we’re always here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Darrell was knowledgeable

Darrell was knowledgeable, patient and helpful. He answered all my questions and helped me make an informed decision. I did not feel pressured at all.

April 24, 2026
Above Lending logo

Reply from Above Lending

Hi Jennifer!

Thanks so much for sharing your experience, and congratulations on taking such a positive step forward! We’re really glad you chose Above Lending to be part of this process with you.

It’s great to hear that Darold took the time to walk you through everything in a way that felt clear and comfortable. Making sure you have the information you need without any pressure is exactly how our team members aim to support every customer, and it sounds like he delivered on that. We’ll be sure to let him and his manager know how much you appreciated his help.

If anything else comes up or you have more questions down the road, we’re here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars
Above Lending logo

Reply from Above Lending

Hi Darlene!

Thank you so much for sharing your experience, and a BIG congratulations on your approval!

We’re so glad to hear everything was fast and easy, that’s exactly what we aim for. If you ever need anything along the way, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 1 out of 5 stars

The wording on the initial loan offer…

The wording on the initial loan offer page was not worded very well. I wanted the optional additional funds. The way it was worded confused me and didnt realize I didnt get it until after I signed. Immediately called customer service and was told nothing could be done.

Update: to anyone that actually reads these, they did in fact not address the issue appropriately and everything was canceled.

April 22, 2026
Above Lending logo

Reply from Above Lending

Hi John,

Thank you for taking the time to share your experience with us and for bringing this to our attention. We understand how important clarity is when it comes to your loan and how funds are handled.

Our records show that our team members were able to connect with you following your review and appropriately address your concerns. If there’s anything further you’d like us to review or if any new questions come up, we’re here to help. Please don’t hesitate to reach out to us at (800) 201-2295 or customercare@abovelending.com.

Wishing you continued success in your financial journey!

- The Above Lending Team

Rated 5 out of 5 stars

Exactly what I needed.

The representative from Above Lending was courteous and clear, and listened to my circumstances before finding offers to meet my specific financial needs. She helped me navigate the process from start to finish in just about 30 minutes, and I came away with a loan to resolve my enrolled debt, and a lower monthly payment.

April 23, 2026
Above Lending logo

Reply from Above Lending

Hi Matthew!

Thanks so much for sharing your experience, and congratulations on finding a solution that fits your needs! We truly appreciate you choosing Above Lending to support you along the way.

It’s great to hear our team member took the time to really listen and walk you through everything in a way that made sense, and that you were able to move through the process quickly with a result that works for you. That’s exactly the kind of experience we’re aiming for, and we’re so glad it made a difference!

If you ever need anything moving forward, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

EXCELLENT

Customer service was excellent! She was very nice and empathetic to my situation and made me feel very comfortable.

April 23, 2026
Above Lending logo

Reply from Above Lending

Hi Amanda!

Thank you so much for the great review, and congratulations on moving forward with your Above Lending loan! We truly appreciate you choosing us!

It’s wonderful to hear that our team member made you feel comfortable and supported throughout the process. Taking the time to be kind, understanding, and present really matters, and we’re so glad that came through in your experience.

If you ever need anything, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Mike explained every detail and guided me through the entire process. He should be giving classes on how to be as a person and someone who represents Above Finance. He is a true asset to this company.

April 23, 2026
Above Lending logo

Reply from Above Lending

Hi Elaine!

Thank you so much for sharing your experience, and a big congratulations on your approval! We truly appreciate you choosing Above Lending and we look forward to being a part of your financial journey!

It’s amazing to hear how supported you felt throughout the process. Mike sounds like he made a lasting impression with his professionalism, attention to detail, and genuine care. Comments like yours speak volumes, and we’ll be sure to let him and his manager know just how much of an impact he made. We couldn’t agree more, he’s a fantastic asset to the team.

If you ever need anything down the road or have questions, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Eric was an absolute pleasure to work…

Eric was an absolute pleasure to work with! He made the transition so easy. I definitely recommend Above Lending.

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Lauren!

Thank you so much for sharing your experience, and congratulations on your approval! We truly appreciate you choosing Above Lending!

It’s wonderful to hear that Eric made the transition feel smooth and easy for you. Having a supportive and knowledgeable team member can make all the difference, and we’ll be sure to pass along your kind words to him and his manager.

If you ever need anything or have questions along the way, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Easy to talk to

April 23, 2026
Above Lending logo

Reply from Above Lending

Hi Kevin!

Thanks so much for sharing your experience, and congratulations on your your new loan with Above Lending!

We’re so glad to hear the process felt easy and comfortable. Having a team that’s approachable and easy to talk to makes a big difference, and we’re happy that came through in your experience.

If anything comes up or you have questions down the line, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

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