Above Lending Reviews 4,571

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and extensive knowledge, making the loan application process smooth and understandable. Many highlight the exceptional customer service, noting that representatives are supportive, clear in their explanations, and dedicated to addressing all concerns. The overall service is described as excellent, with people appreciating the ease and efficiency of the process, from initial application to setting up payment schedules. However, some people were dissatisfied with aspects related to payment and the clarity of information provided. A few customers mentioned confusion regarding additional funds or felt that certain details, such as the tax implications of debt settlement or income verification requirements, were not adequately explained upfront.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Service

People report positive experiences with service. Customers praise the ease and efficiency of the loan... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to talk to

April 23, 2026
Above Lending logo

Reply from Above Lending

Hi Kevin!

Thanks so much for sharing your experience, and congratulations on your your new loan with Above Lending!

We’re so glad to hear the process felt easy and comfortable. Having a team that’s approachable and easy to talk to makes a big difference, and we’re happy that came through in your experience.

If anything comes up or you have questions down the line, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Pleasant surprise

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great loan officer answered all questions we had, and was approved in minutes. Easiest loan ever!

April 23, 2026
Above Lending logo

Reply from Above Lending

Hi Scott!

What a great surprise to receive, and even better that it turned into such a smooth experience. Congratulations on your approval! We really appreciate you choosing Above Lending and letting us be part of this moment.

We love hearing that everything felt quick and easy from start to finish. Kevin sounds like he delivered exactly the kind of clear, supportive experience we aim for, and we’ll be sure to share your shoutout with him and his manager.

If anything comes up or you have questions down the road, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Excellent customer service

Ty was very patient and explained everything and answered all my questions.

April 22, 2026
Above Lending logo

Reply from Above Lending

Hi there!

Thank you so much for sharing your experience, and congratulations on your approval! We truly appreciate you choosing Above Lending and allowing us to be part of the next steps in your financial journey!

It’s great to hear that Tighe took the time to walk through everything with you and made sure all your questions were answered. That kind of patience and care really makes a difference, and we’ll be sure to share your kind words with him and his manager.

If you ever need anything or have questions down the line, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 3 out of 5 stars

Several initial agents were not…

Several initial agents were not adequately educated in call management, especially when referred and "connected" by phone directly from Beyond Finance. They had no info about me, wouldn't offer answers to my basic case questions, then asked me to tell them my entire Social Security # aloud over the phone. 6 hours of calls later I got my last effective "fiduciary" agent from Beyond to totally understood, and she connected me to a very knowledgeable, friendly, and more "fiduciary" agent at Above.

April 22, 2026
Above Lending logo

Reply from Above Lending

Hi Christopher!

Thank you for taking the time to share your experience, and congratulations on making it through to approval. We truly appreciate you choosing Above Lending and the opportunity to support you!

Spending that much time on the phone is never a great experience, and we understand how frustrating that can be. We take feedback like this seriously, and your comments have been shared with our management team for a closer look.

We’re glad you were able to move forward with your loan, and we hope to provide a smoother experience for you from here. If there’s anything you need along the way, we’re here to help and can be reached at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Great customer service & the program is…

Great customer service & the program is a great help.

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Barbara!

Thanks so much for taking a moment to share this, and we’re really glad to hear things are off to such a strong start with your loan! We truly appreciate you choosing Above Lending and trusting us to support you.

It’s great to know our team delivered the level of service you were hoping for and that the loan is making a meaningful difference for you. That’s exactly the kind of experience we aim to create.

If anything comes up or you have questions along the way, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Libby was great in explaining and…

Libby was great in explaining and making this process easy. Great customer service from her!

April 22, 2026
Above Lending logo

Reply from Above Lending

Hi Maria!

We really appreciate you taking the time to share this with us and we're so glad you've found a good match with Above Lending!

It sounds like Libby provided you with a memorable customer service experience, which is exactly how it should be. We love hearing that she took the time to explain everything clearly and made you feel taken care of. We’ll definitely pass this along to her and her manager.

If you ever have questions or need anything down the road, don’t hesitate to reach out at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

What made my experiencesa great was that…

What made my experience great was that the representative, was very knowledgeable. He explained everything in details with clear understanding.

April 22, 2026
Above Lending logo

Reply from Above Lending

Hi Barbara!

We really appreciate you taking a moment to share your experience, and a BIG congratulations on your approval!

It’s great to hear that our team member took great care of you during the process and answered all of your questions along the way. That kind of support can make a big difference, and we’re happy that came through during your experience.

If you ever have questions or need anything down the line, we’re here to help at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Easy process

The person I worked with explained everything on the process from start to finish, answered all my questions And the whole process was pretty simple.

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Becky!

Thank you so much for your kind words! Congratulations on your approval and getting to the finish line with your application.

It’s always great to hear when things feel smooth and straightforward, especially with something like this. It sounds like you had someone in your corner who made sure you understood what was happening without overcomplicating it, which is exactly how it should be. We’ll make sure to share your kind words with the team!

If you need anything or have any other questions, please feel free to reach back out to us at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Great experience

Great experience, Eric was on top of everything and explained all of the procedures perfectly.

April 21, 2026
Above Lending logo

Reply from Above Lending

Hi Scott!

Thanks so much for sharing your experience, and congratulations on getting approved! We truly appreciate you choosing Above Lending and giving us the opportunity to support you.

It’s great to hear that Eric stayed on top of everything and walked you through the process so clearly. Having a team member who takes the time to explain each step can make all the difference, and we’re so glad he helped make the experience a smooth one. We’ll be sure to let him and his manager know about your kind words.

If you ever have questions or need anything down the road, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Great company

Great company

April 21, 2026
Above Lending logo

Reply from Above Lending

Hi Edwin!

Thank you so much for the awesome review and a BIG congratulations on your approval! We're delighted to be a part of the next steps in your financial journey.

We’re so glad to hear that you had a positive experience. We always aim to provide excellent service, and it means a lot to know we met your expectations.

If you ever need anything or have questions down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

This is been a great opportunity to get…

This is been a great opportunity to get my finances straight. Thank you Lord God and thank you Mike for explaining everything to me.

April 21, 2026
Above Lending logo

Reply from Above Lending

Hi Janette!

Congratulations on the progress you're making toward getting your finances on track, and thank you for sharing your experience with us.

It’s wonderful to hear that Mike was able to explain everything clearly and help you navigate through the process. We’re so glad this opportunity has helped you move closer to your financial goals.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Everyone involved was very polite

Everyone involved was very polite, helpful, and professional. They made it seamless. I would recommend them to anyone.

April 13, 2026
Above Lending logo

Reply from Above Lending

Hi Warren!

Thank you for sharing your experience with us and congratulations on your approval!

It’s wonderful to hear that everyone you worked with was polite, helpful, and professional, and that we were able to make the process seamless for you. We truly appreciate your recommendation, and we’ll be sure to pass your kind words along to the team.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Totally awesome and amazing in…

Totally awesome and amazing in understanding my wants and needs.

Providing professional solutions and making a difficult situation comfortable.

April 13, 2026
Above Lending logo

Reply from Above Lending

Hi Travis!

First and foremost...a HUGE congratulations on your new loan with Above Lending! Welcome to the family.

It’s fantastic to hear that our team members were able to understand your needs and provide professional solutions while making a difficult situation feel more comfortable. That’s exactly the kind of service we strive to deliver, and we’re thrilled that it made a difference for you.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Great guy on phone

April 20, 2026
Above Lending logo

Reply from Above Lending

Hi David!

Congratulations on your approval, and thank you so much for taking a moment to share your experience with us!

It’s great to hear that you had a positive interaction with our team member during the process. We’re really glad they we're able to provide you with a memorable customer service experience and answer your questions along the way.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Easy polite

April 20, 2026
Above Lending logo

Reply from Above Lending

Hi Pamela!

Congratulations on making great strides toward your financial goals, and thank you for taking a moment to share your experience with us.

It’s great to hear that your experience felt easy and that our team was polite throughout the process. That’s exactly the kind of service we aim to provide, and we’re glad it made a positive impression.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Peace of MindIt was easy to go through the…

It was easy to go through the application process

April 18, 2026
Above Lending logo

Reply from Above Lending

Hi Belinda!

Thank you so much for sharing your experience with us, and congratulations on your approval! We truly appreciate you choosing Above Lending and can't wait to see the amazing strides you make towards reaching your financial goals!

We’re so glad to hear the application process felt easy to move through and that the experience brought you some peace of mind. That’s exactly what our team hopes to provide along the way.

If you ever need anything or have questions down the road, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Great Help!

Easy and straightforward to work with

April 12, 2026
Above Lending logo

Reply from Above Lending

Hi Joaquin!

Thanks so much for the great review, and congratulations on your approval! We truly appreciate you putting your trust in Above Lending and allowing us to be part of this step toward your financial goals.

Hearing that the experience felt simple and straightforward is exactly what we hope for. Our team members work hard to keep things clear and easy every step of the way, so it means a lot to know that came through.

If you ever need anything or have questions down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

You have responded to my financial

You have responded to my financial
needs and future goal. Personal that
handled communicating necessary
information was clear and helpful;
So far, I feel positive about this new
opportunity; KLM

March 24, 2026
Above Lending logo

Reply from Above Lending

Hi Kenneth!

Thank you so much for taking the time to share your experience with us, and congratulations on your approval! We truly appreciate you choosing Above Lending and are grateful for the opportunity to support you as you work toward your financial goals.

It’s great to hear that the information shared with you was clear and helpful and that our team member made the process easy to understand. We’re glad to know you’re feeling positive about this new opportunity and we’re happy to be part of it with you.

If you ever have questions or need anything along the way, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

5 STARS THE EASE OF DOING BUISNESS…

5 STARS THE EASE OF DOING BUISNESS WITH ABOVE LENDING !! THANKS A MILLION. LAURENCE CRISP.....

April 19, 2026
Above Lending logo

Reply from Above Lending

Hi Laurence!

Thank you so much for the 5 stars and for sharing your experience, and congratulations on your approval! We truly appreciate you choosing Above Lending. Your review means a lot to our team, and we think you’re a 5-star customer as well!

We’re so glad to hear that doing business with Above Lending felt easy and straightforward. That’s exactly the kind of experience our team members strive to create.

If you ever need anything or have questions down the road, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Kyle and Josh were both very helpful…

Kyle and Josh were both very helpful and very kind working with me. I look forward to working with Above Lending.

April 19, 2026
Above Lending logo

Reply from Above Lending

Hi Nancy!

Thank you so much for taking the time to share your experience with us, and congratulations on your approval! We truly appreciate you choosing Above Lending and are grateful for the opportunity to support you.

It’s wonderful to hear that both team members were helpful and kind while working with you. We’re especially glad Josh was able to provide great support along the way during the application. We’ll be sure to let him and his manager know how much you appreciated his help.

If you ever have questions or need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

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