Above Lending Reviews 4,572

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and extensive knowledge, making the loan application process smooth and understandable. Many highlight the exceptional customer service, noting that representatives are supportive, clear in their explanations, and dedicated to addressing all concerns. The overall service is described as excellent, with people appreciating the ease and efficiency of the process, from initial application to setting up payment schedules. However, some people were dissatisfied with aspects related to payment and the clarity of information provided. A few customers mentioned confusion regarding additional funds or felt that certain details, such as the tax implications of debt settlement or income verification requirements, were not adequately explained upfront.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Service

People report positive experiences with service. Customers praise the ease and efficiency of the loan... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kyle and Josh were both very helpful…

Kyle and Josh were both very helpful and very kind working with me. I look forward to working with Above Lending.

April 19, 2026
Above Lending logo

Reply from Above Lending

Hi Nancy!

Thank you so much for taking the time to share your experience with us, and congratulations on your approval! We truly appreciate you choosing Above Lending and are grateful for the opportunity to support you.

It’s wonderful to hear that both team members were helpful and kind while working with you. We’re especially glad Josh was able to provide great support along the way during the application. We’ll be sure to let him and his manager know how much you appreciated his help.

If you ever have questions or need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

they continued to help me with my…

they continued to help me with my objectives and worked very hard to approve my loan requests

March 30, 2026
Above Lending logo

Reply from Above Lending

Hi Jennifer!

Thank you so much for sharing your experience with us, and congratulations on your approval! We’re grateful you chose Above Lending and truly appreciate the opportunity to support you in reaching your financial goals.

It’s wonderful to hear that our team members stayed committed to helping you work toward your objectives and put in the effort to guide you through the process and secure your loan approval.

If you ever have questions or need anything along the way, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

The agent was very courteous and…

The agent was very courteous and thoroughly when assisting me. I hope and trust that this program helps me out, and I can get my credit back in order.

April 17, 2026
Above Lending logo

Reply from Above Lending

Hi Fletcher!

Thank you so much for taking a moment to share your experience with us, and congratulations on your approval! We’re grateful you chose Above Lending and truly appreciate the opportunity to support you along the way.

It’s great to hear that our team member was courteous and thorough while assisting you and helping walk through everything clearly. We’re glad we could be there to help answer your questions and make the process feel smooth.

If you ever need anything or have questions along the way, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

AGL sales

Above Lending is a great company to work for. The hiring process is fast and efficient, and the training is well-structured and very helpful. Special thanks to HR Abby for being supportive and making the onboarding process smooth and welcoming.

April 17, 2026
Unprompted review
Above Lending logo

Reply from Above Lending

Hi Vara!

Thank you so much for taking the time to share your hiring experience. We’re really glad to hear the process felt smooth and efficient and that the training has been helpful as you get started.

And thank you for the shoutout to Abby. She truly is a rockstar, and we’ll be sure to pass your kind words along to her. We’re so happy she helped make your onboarding feel welcoming.

Most importantly, welcome to the Above Lending family! We’re excited to have you here and can’t wait to see all the great things ahead.

-The Above Lending Team

Rated 5 out of 5 stars

Friendly

Friendly, genuine, and professional. Listened to my concerns and wanted to help.

April 17, 2026
Above Lending logo

Reply from Above Lending

Hi C!

Thank you so much for sharing your experience with us, and congratulations on your new loan with Above Lending! We truly appreciate you choosing us and we look forward to seeing you reach all of your financial goals!

It’s wonderful to hear that our team member came across as friendly, genuine, and professional while taking the time to listen to your concerns and help support you through the process.

If you ever need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

This was quick and easy

This was quick and easy. The staff was really helpful and friendly. I will now be able to repair my credit.

April 17, 2026
Above Lending logo

Reply from Above Lending

Hi Nick!

Thank you for taking a moment to share your experience, and congratulations on finding a great fit with Above Lending! We’re truly glad you chose us to be part of the progress you’re making toward your financial goals.

We’re really glad to hear the process felt quick and easy and that our team members were helpful and friendly along the way. Making things simple and supportive is exactly what we hope every applicant experiences.

If you ever need anything moving forward, we’re here to help and only an email or phone call away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

The representative explained everything…

The representative explained everything and answered all my questions to my satisfaction.

April 7, 2026
Above Lending logo

Reply from Above Lending

Hi Diane!

Thank you for taking a moment to share your review, and congratulations on your approval! We’re so glad you chose Above Lending and truly appreciate the opportunity to support you along the way.

It’s great to hear that everything was clearly explained and that your questions were answered to your satisfaction. We’re happy our team member could help make the process feel clear and comfortable.

If you ever need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Jeff Gannon was super helpful and…

Jeff Gannon was super helpful and knowledgeable! He made the process easy! Thanks Jeff!

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Holly!

Thank you so much for taking the time to share your experience with us, and congratulations on getting approved!

We’re so glad you chose Above Lending to be part of this exciting step toward your financial goals. It’s wonderful to hear that Jeff was so helpful and knowledgeable and made the process feel easy from start to finish. We’ll be sure to pass your kind words along to him and his manager as well.

If you ever need anything along the way, we’re here to help and only a call or email away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Cameron was great

Cameron was great, very patient.

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi David!

Congratulations on the great progress you're making toward reaching your financial goals, and thank you for taking a moment to share your experience with us.

It’s great to hear that Cameron was so patient while assisting you through the process. Supportive guidance like that can make the experience much smoother, and we’re glad that came through during your interaction. We’ll be sure to pass your kind words along to Cameron and his manager.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Kevin Hamilton was very helpful

Kevin Hamilton was very helpful. This is extremely stressful situation and I felt that everyone I talked to was calm and kind. I truly appreciate it!

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Bethany!

Congratulations on the progress you're making toward your financial milestones, and thank you for taking a moment to share your experience with us.

It means a lot to hear that Kevin was so helpful and that the team members you spoke with were calm and kind during what can certainly feel like a stressful situation. Creating a supportive and reassuring experience is exactly what our team strives for, and we’re glad that came through. We’ll be sure to share your kind words with Kevin and his manager.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars
Above Lending logo

Reply from Above Lending

Hi Lora!

Congratulations on the great progress you're making toward your financial goals, and thank you for sharing your experience with us.

It’s wonderful to hear that your experience felt friendly, helpful, and easy from start to finish. That’s exactly the kind of experience our team works hard to create, and we’re glad it came through during your interaction.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Loan application was quick and easy, the rep answered all of my questions to my satisfaction and made everything very clear.

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Joseph!

Congratulations on making great progress toward your financial goals, and thank you for taking a moment to share your experience with us!

It’s wonderful to hear that the application process felt quick and easy and that the team member you worked with took the time to answer all of your questions clearly. That’s exactly the kind of experience our team strives to provide, and we’re glad everything felt straightforward and well explained.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Quiet Miracles happen when you are least expecting it.

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to the finish line. She felt like a dear friend making sure I understood everything and could make a good choice. This will make life much easier for me to manage things for my daughter and myself. It definitely is a Quiet Miracle❤️

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Brenda!

Congratulations on reaching such an important moment and taking a meaningful step toward greater financial stability for you and your daughter. Thank you for sharing such a heartfelt review with us. We’re so glad you found a great match in Above Lending!

It’s wonderful to hear that Andrea took the time to walk you through everything, giving you space to process your feelings while making sure each step was clear along the way. Having someone patient, supportive, and thoughtful during such an important decision can make all the difference, and we’re so glad she helped guide you all the way to the finish line. Stories like yours truly mean a lot to our team.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Really nice and k knowledgeable person

Really nice and k knowledgeable person

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Pink!

Congratulations on the great progress you’re making toward your financial goals, and thank you for taking a moment to share your experience with us. We’re delighted to welcome you to the Above Lending family!

It’s wonderful to hear the team member you spoke with was kind and knowledgeable while helping you through the process. That’s exactly the kind of support we want every customer to experience, and we’re glad that came through during your interaction.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Very easy process

Very easy process. Path to financial freedom.

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Doreen!

Congratulations on moving one step closer to financial freedom, and thank you for taking a moment to share your experience with us. We’re so glad you found a great match in Above Lending!

It’s wonderful to hear the process felt easy and straightforward. That’s exactly the kind of experience we want every customer to have, and we’re really glad we could provide that for you.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Everything was up front except interest…

Everything was up front except interest rate. It was hard to get that out of them, but other than that they were very helpful.

April 8, 2026
Above Lending logo

Reply from Above Lending

Hi Alex!

A HUGE congratulations on your new loan with Above Lending...and thank you for taking the time to share your experience with us.

We’re glad to hear that the team was helpful overall and worked with you throughout the process. Transparency is important to us, so we appreciate you mentioning your experience as well.

If you ever have questions about your loan or need assistance at any point, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Very kind and knowledgeable interaction

Very kind and knowledgeable interaction

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Patricia!

Congratulations on the amazing strides you're making toward reaching your financial goals, and thank you for taking a moment to share your experience with us. We’re delighted to welcome you to the Above Lending family!

It’s great to hear that your interaction with our team member was both kind and knowledgeable, and that you felt supported throughout the process.

If any questions come up along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

They are very informative

They are very informative. Torrie answered all of my questions and believe me I had many. He was patient and understanding to my concerns. The process was easy and swift and for someone that doesn't have much time it was appreciated.

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Milka!

Congratulations on taking such a meaningful step toward your financial goals, and thank you for sharing your experience with us.
We’re so glad you found a great match in Above Lending!

It’s wonderful to hear that Torie took the time to answer all of your questions and made sure everything was clearly explained along the way. Patience and understanding can make all the difference, especially when you have a busy schedule, so we’re happy the process felt smooth and efficient for you. We’ll be sure to let Torie and their manager know how much you appreciated his support.

If you ever need anything or have questions down the road, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Financial Stability and Future Goals within reach

The program was explained in great detail and my questions were addressed. This program is going to give me the ability in the future on financial stability, build future credit without being weighed down by life experiences (Divorce, Credit Card Debt, Mortgages, or other loans). My goals are within reach and I'm extremely happy with this program.

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi there!

Congratulations on taking such a meaningful step toward the financial stability and goals you’ve been working toward, and thank you for sharing such a thoughtful review.

It’s wonderful to hear that the loan was clearly explained and that your questions were fully addressed along the way. We’re especially glad to know that this solution is helping you feel more confident about the road ahead and the opportunity to rebuild and move forward without the weight of past financial challenges.

We truly appreciate you allowing Above Lending to be part of this journey with you. If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

The gentleman that helped me was…

The gentleman that helped me was extremely helpful and patient with me making the process easy

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Efrain!

Congratulations on taking such a positive step toward your financial goals, and thank you for sharing your experience with us. We're stoked that you've chosen us to be a part of this chapter with you!

We’re really glad to hear the team member who assisted you was patient and helpful and made the process feel easy along the way. That kind of support is exactly what our team members aim to provide.

If you ever need anything or have questions down the road, we’re here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look