We recently had our bathroom completely renovated by AB Plumbing & Heating, and I couldn't be happier with the finished result. From the initial consultation through to completion, the service wa... See more
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AB Plumber arrived on time, was courteous, efficient and explained what he was doing and why, also asked me if I was happy at each stage, and tidied up at the end!, so no regrets. He also popped out t... See more
Clear, transparent free assessment highlighting risk factors of working on dated CH system. This gave me confidence to proceed with works. Scheduled appointment - Adams team are in demand. T... See more
Company replied
New Worcester boiler installed after my very old one broke down. Absolutely excellent service. Quickly sent an engineer to check safety of the old boiler. Admin staff were really helpful and made an e... See more
Company replied
Company details
Written by the company
A Bailey Plumbing & Heating Ltd was established in 2015 trading as AB Plumbing & Heating. Since then has been providing professional plumbing, heating and gas services. We provide high quality installation, maintenance and repair to domestic households and businesses throughout Birmingham. Our customers benefit from fully qualified and experienced plumbers and gas safe registered engineers.
Contact info
Unit 1, 202 Pershore Road South, Kings Norton, B30 3EU, Birmingham, United Kingdom
- 0345 163 0022
- sales@abplumbing-heating.co.uk
- abplumbing-heating.co.uk
4.5
Excellent
343 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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First-class service
First-class service - Adam and his colleague did an excellent job sorting out a tricky problem that had defeated others. Friendly and reliable too,. Highly recommended.
November 3, 2020
Reply from AB Plumbing & Heating
Hi David,
Thank you for writing this kind review for us, we really appreciate it.
We try to go the extra mile here at AB to resolve a problem, no matter how complicated.
Please feel free to contact us again with any future queries you have!
Stay Safe,
Adam
Simple to book an appointment
Simple to book an appointment, always turn up when they say they will. Pleasant workmen, tidy & helpful
November 3, 2020
Reply from AB Plumbing & Heating
Hi Ian,
We love your kind and honest review, thank you for taking the time.
Please don't hesitate to contact us if you require our services in the future.
Stay Safe,
Adam
All very well organised
The job was to replace a stop-cock which was behind a cupboard and not necessarily easily accessible. This made it difficult for them to provide an accurate quote for the work during the pandemic so they quoted me an hourly rate, which was reasonable. The work was done well, and it took less than an hour. The work was done very promptly. The whole process was very well organised. Thank you
November 3, 2020
Reply from AB Plumbing & Heating
Hi CJS,
We're delighted to hear that you were happy with our service and we appreciate your fair feedback, it's important to us.
Please don't hesitate to contact us if there any work you require in the future.
We hope you and your family stay safe.
Adam
Replacement taps and pipes in kitchen
Replacement taps and pipes in kitchen, 2 plumbers (one experienced and a young lad learning) excellent service from office to finished job , punctual, professional and very very reasonable price . First time iv used this company. Would recommend without hesitation.
October 31, 2020
Reply from AB Plumbing & Heating
Hi Jackie,
Thank you for your kind review. We appreciate your comments and feedback has been passed on to the office as well.
Please do get in touch if you ever require our services again. You know we're more than happy to help you with anything.
Stay Safe
Adam
Considerate and responsive
Very professional support team and engineers. We had a couple of hiccups along the way but Adam was very prompt in ringing back and fixing the issues that cropped up. Great team and trustworthy.
October 30, 2020
Reply from AB Plumbing & Heating
Hi MD,
Thank you for your feedback, we appreciate your comments and we are happy that we were able to resolve the issues raised.
Please do get in touch if you require our services again in future.
Kind Regards,
Adam
Gas Cooker Fitted
What an excellent service I received from this company the two gentlemen that came were extremely polite and very helpful they new exactly what they were doing and finished the job very quickly I would definitely recommend them and will use them again in any future work I require to be done - well impressed. Thank you
October 29, 2020
Reply from AB Plumbing & Heating
Hi Janet,
Thank you for taking the time to leave this excellent feedback. We have already passed on your comments to Craig & Lewis.
Please do get in touch if you require any further assistance we are always happy to help.
Kind Regards,
Adam
Reply from AB Plumbing & Heating
Hello Mr Cashmore,
Thank you for taking the time to provide this excellent feedback.
If you require any further assistance please do get in touch, we are always happy to help!
Kind Regards,
Adam
AB Plumbing and Heating were excellent…
AB Plumbing and Heating were excellent while installing a new boiler for me. They were very thoughtful by wearing masks all day, making sure they did the neatest job with the least amount of "refiguring" of pipework etc. I would have no hesitation in using them again
October 26, 2020
Reply from AB Plumbing & Heating
Hi Gillian,
Thank you for your excellent feedback, Craig & Ben really enjoyed installing your new boiler. Wearing face masks is a way of life for us now, we are slowly getting used to wearing them all day.
If you require any further assistance please do get in touch, we are always happy to help.
Kind Regards,
Adam
Samantha is a customer service star
Samantha is a customer service star. She went way beyond what she needed to do to sort out a problem that was not of the company's doing.
Sam delivered real 'customer service' not the usual 'customer fob-off service' that seems to be the norm now. Thank you Sam.
October 26, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hello Chris,
Thank you so much for taking the time to provide this excellent feedback. Samantha has been with us for only a short period of time but has definitely proved she is an asset to this company, we are very pleased with her so far.
Thank you again for your excellent feedback.
Kind Regards,
Adam
Reply from AB Plumbing & Heating
Hi Mathew,
Thank you for leaving us feedback, we appreciate your comments. We are looking forward to our visit next month to replace your bath waste pipes.
Please do get in touch if you require any further assistance, we are always happy to help.
Kind Regards,
Adam
The most professional and impressive…
The most professional and impressive business I have experienced in a very long time. Right from the initial contact with Sam, who was very friendly, polite and thorough with her questions to understand the problem. Through to Craig and Lewis, who came to investigate the leak (which we’ve had for a considerable time because we couldn’t get anyone to look at it!) They located the problem and checked to make sure that it wasn’t coming from any other source. They even cleaned up after themselves....impressive!!
I have been able to recommend you to everyone, so thank you all very much.
Congratulations on giving such a first class service.
October 24, 2020
Reply from AB Plumbing & Heating
Hi Andrea,
Thank you so much for this excellent feedback, it makes us all so happy when we read comments like yours from our customers. Here at AB we really do put a lot of effort into our customer service and it's really nice for that to be appreciated.
We have already passed on your comments to Sam, Craig & Lewis, we are very lucky to have such an amazing team.
Please don't hesitate to get in touch if you require any further assistance, we are always happy to help!
Kind Regards,
Adam
Would use again
We had a quooker tap fitted
Very professional from start to finish and did what they said they would do
I had an afternoon time slot and I was called a couple of days before to say it would be later in the time slot and the Plummer would call when he was on his way. This saved me waiting around and was a thoughtful gesture
October 23, 2020
Reply from AB Plumbing & Heating
Hello Mrs. Mason,
We are very pleased that you were happy with our service, we hope you enjoy your new Quooker boiling hot water tap for many years. We are always happy to help if you require any further assitance in the future.
Kind Regards,
Adam
Excellent service
Excellent service from initial call and quoting for the job to completion. Would highly recommend.
October 21, 2020
Reply from AB Plumbing & Heating
Hello Helen,
Thank you for your recent feedback, we are very happy you feel you can recommend us. Please get in touch if you require any further help in the future, we are always happy to help.
Kind Regards,
Adam
Very good service
Very good service. Haven’t had the product fitted get but so far I am very happy
October 17, 2020
Reply from AB Plumbing & Heating
Hello Mrs Sherman,
Thank you for your recent feedback, we are very pleased we have impressed you so far and we are looking forward to installing your Insinkerator waste disposal very soon.
Please do get in touch if you require any further assistance we are always happy to help!
Kind Regards,
Adam
Craig arrived on time and did a good…
Craig arrived on time and did a good job you can't ask for more
October 17, 2020
Reply from AB Plumbing & Heating
Hi David,
Thank you for your recent feedback we will ensure to pass on your comments to Craig.
If you require any further assistance we are always happy to help, please do get in touch.
Kind Regards,
Adam
Professional, efficient and friendly.
AB Plumbing & Heating were extremely professional. Upon arrival was very friendly, and carried out the job in a efficient manner, ensuring he was tidy throughout.
Would highly recommend and will be using again in the future.
October 16, 2020
Reply from AB Plumbing & Heating
Hello James,
We are extremely pleased that you had such a good experience using our services recently. Thank you for choosing to use our services and we would be more than happy to assists you again in the future.
We will pass on your comments to the engineer who attended I'm sure he will be very happy with your feedback.
If you need any advice or help with your new Nest Smart Thermostat please don't hesitate to get in touch.
Kind Regards,
Adam
Reply from AB Plumbing & Heating
Hi Martin,
Thank you for your excellent feedback so far, we are looking forward to seeing you soon when we come to replace your waste disposal unit.
Please do get in touch if you require any further assistance.
Kind Regards
Adam,
I am very pleased with the work done
I am very pleased with the work done. My toilet cistern was leaking and although the plumber was booked in for the afternoon he phoned in the morning to say he could come then if convenient. He was very polite and clearly knew his job. I will definitely use this company again.
October 14, 2020
Reply from AB Plumbing & Heating
Hello Doris,
Thank you so much for writing this great review we really appreciate your time and kind words.
Please do get in touch if you requier any further assistance.
Kind Regards,
Adam
Reply from AB Plumbing & Heating
Hi Mrs Davis,
Thank you for your excellent feedback, we are always here to help if you need to use our services again in the future.
Kind Regards,
Adam
A great experience with this company…
A great experience with this company from first contacting them to completion of the work. I was so impressed I've booked to have another job done. Exceptional customer care.
October 13, 2020
Reply from AB Plumbing & Heating
Hi Carole,
Thank you for taking the time to leave us this lovely review it is much appreciated. We are looking forward to our next visit.
Kind Regards,
Jemma
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