We recently had our bathroom completely renovated by AB Plumbing & Heating, and I couldn't be happier with the finished result. From the initial consultation through to completion, the service wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
AB Plumber arrived on time, was courteous, efficient and explained what he was doing and why, also asked me if I was happy at each stage, and tidied up at the end!, so no regrets. He also popped out t... See more
Clear, transparent free assessment highlighting risk factors of working on dated CH system. This gave me confidence to proceed with works. Scheduled appointment - Adams team are in demand. T... See more
Company replied
New Worcester boiler installed after my very old one broke down. Absolutely excellent service. Quickly sent an engineer to check safety of the old boiler. Admin staff were really helpful and made an e... See more
Company replied
Company details
Written by the company
A Bailey Plumbing & Heating Ltd was established in 2015 trading as AB Plumbing & Heating. Since then has been providing professional plumbing, heating and gas services. We provide high quality installation, maintenance and repair to domestic households and businesses throughout Birmingham. Our customers benefit from fully qualified and experienced plumbers and gas safe registered engineers.
Contact info
Unit 1, 202 Pershore Road South, Kings Norton, B30 3EU, Birmingham, United Kingdom
- 0345 163 0022
- sales@abplumbing-heating.co.uk
- abplumbing-heating.co.uk
4.5
Excellent
343 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company were recommended from a local nearby electrical supplier
This company were recommended from a meant electrical appliance supplier. The work was effected professionally with speed. Excellent communication throughout. My only slightly comment was the cost of the work the fitting of a pipe hose) to be attached to that of washing machine. 87.00 call out fee for first hour but maybe I am out of touch with costs. If they arrived on site and found they did not have the required part or correct size the return would be charged as a separate call out. I was assured this would be most unlikely. There was no provision of visiting to check first what was required and images were not possible as all packed tightly against wall. In fact all was completed within 30 mins. Would use again most definitely. Thank you.
October 10, 2020
Reply from AB Plumbing & Heating
Hello Jane,
Thank you so much for taking the time to leave us this positive feedback, we very much appreciate your review. Our fee for the first hour is £78.00 inc vat, we also supplied some parts to get your appliance connected to your waste pipework. We will take your comments on board, thank you for being honest. If you do require our services again we would be more than happy to assist, please do get in touch.
Kind Regards,
Adam
Cracking service
Clear, transparent free assessment highlighting risk factors of working on dated CH system.
This gave me confidence to proceed with works. Scheduled appointment - Adams team are in demand.
Team turned out from 8am. Last man left at 6:30.
Solid days work.
Job done.
October 6, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Steve,
Thank you for your feedback we appreciate your time leaving this review.
If you do require any further plumbing or heating services please do get in touch, we would be happy to help.
Kind Regards,
Adam
Friendly and professional service
Friendly and professional service. Kept me informed at all times as to when they would be on site. Reminder text was really helpful. Initial job was straight forward - 3 radiators removed. Will be using again.
October 1, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Phil,
We appreciate your kind feedback, we are looking forward to our next visit.
If you need any further assistance in between now and then please do get in touch.
Kind Regards,
Adam
Prompt service and a good clean job.
Prompt service and a good clean job.
Took all the old rubbish away as well.
Great.
August 9, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Samuel,
Thank you for taking the time to provide us this very appreciated 5-star review.
Please do get in touch if you require any of our other services, we are always happy to help.
Kind Regards,
Adam
AB Plumbing
Prompt replies to initial emails and visits. Excellent service, highly recommended.
August 7, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Kenneth,
Thank you for giving us 5-stars we really do appreciate your feedback!
If you require any further assistance please get in touch.
Kind Regards,
Adam
Excellent service
Excellent service. Plumber arrived on time and quickly identified the problem. He had the necessary parts on his van and was able to fix the leak within the allotted time. He then was willing to check a couple of other things for us -- a blocked sink trap which he sorted out and a problem with the shower which turned out to be a large problem. He took photos of the shower pipework and took them back to the office; by the next day we had a very reasonable quotation by email for the shower repair. We were able to book that second job by telephone for the next day. The company's office staff are helpful and efficient. We would happily recommend AB Plumbing and Heating and would use them again for any plumbing or heating repairs.
August 7, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Elizabeth,
Thank you for the great feedback we are so pleased we were able to help you! We carry a large volume of common parts on our vans to try to provide a first-time fix for our customers. I will pass on your feedback to our team, I am confident they will all appreciate your kind words.
If you do require any further assistance at all please do get in touch, we are always happy to help!
Kind Regards,
Adam
Great service
July 31, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Steven,
Thank you for your excellent 5-star review, we appreciate your feedback.
Please get in touch if you require anything further, we are always happy to help!
Kind Regards,
Adam
Dealt with AB Plumbing through…
Dealt with AB Plumbing through recommendation and found them friendly and offering a good service.
Competitively priced, therefore good for the customer all round :)
Thank you
July 27, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Guys,
Thank you for providing this excellent feedback, we appreciate your comments and the 5-star rating.
Please do remember we are here to help, if you need us for anything else please don't hesitate to call.
Kind Regards,
Adam
Excellent service
Excellent service. I was kept informed throughout and the fitting of my new Insinkerator unit and tap was exceptional. Efficient, patient and polite. Will definitely use AB Plumbing again and will be recommending at every opportunity. Many thanks
July 24, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Mrs Julia,
Thank you for taking the time to provide excellent feedback about our services. We really appreciate your 5-star review.
If you require any further assistance please don't hesitate to get in touch.
Kind regards,
Adam
Stratford Boathouse Estates Ltd. On time and work carried out quickly…
On time and work carried out quickly and efficiently. What more could you ask.
July 23, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi John,
It was a pleasure assisting you with your Worcester Bosch boiler & unvented hot water cylinder, the views from the boathouse are amazing. I will be back in touch soon regarding your outside taps.
Thank you for your 5-star review
Kind Regards,
Adam
Prompt service and reasonably priced.
July 23, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Rustafari,
Thank you for your 5-star review, please get in touch if you require any further assistance.
Kind Regards,
Adam
Reply from AB Plumbing & Heating
Hi Mark,
Thank you for your 5-star review we appreciate all feedback. we are very pleased we were able to help you, please don't hesitate to get in touch if you require any further assistance.
Kind Regards,
Adam
Fanastic job done great workmanship and…
Fanastic job done great workmanship and the men were very helpful
Will certainly use them again
July 17, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Joyce,
Thank you for your 5-star review we will certainly pass on your comments to the guys who attended.
Please don't hesitate to get in touch if you require any further assistance.
Kind Regards,
Adam
Excellent professional service
Excellent service as always. AB Plumbing & Heating undertake work with a great deal of professionalism with the customer needs at the forefront of any job. Both Adam and Craig listen to what is required and provide the best solution to the work undertaken. This company can be trusted to get the job done.
July 17, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Ken,
Its always been a pleasure carrying out work for you, thank you for sharing your feedback we appreciate your kind comments. I will of course pass on your comments to Craig.
Please don't hesitate to get in touch if you require any further assistance.
Kind Regards,
Adam
What a great company
What a great company! Amazing service too from start to finish. Friendly and helpful. Craig, who fitted my gas hob and double electric oven did an excellent job. Definitely recommend AB Plumbing and Heating.
July 16, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hello Mary,
Thank you for leaving such a kind review, this really did put smiles on all of our faces today. We have passed your comments on to Craig.
Please remember we are only a phone call away if you require our services again in the future.
Happy to help,
Adam
Reply from AB Plumbing & Heating
Hi,
Thank you for your 5-star review, we always try to provide a great service and we are happy to meet your expectations.
Please call us if you require any further assistance.
Happy to help!
Adam
Installed new Range cooker and new pipework
Adam installed my new Range cooker on 26th July and revisted to do more new pipework on 1st July 2020. Excellent job, exceptionally professional and takes a lot of pride in his workmanship. Good advice and reliable service. Provided all the right Gas Safe certification to cover all works done. Will recommend the company without hesitation.
July 12, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Mr Sehmi,
Thank you, for taking the time to provide us this great 5-star review we really do appreciate your feedback.
Please don't hesitate to call us if you require us for anything else.
Kind Regards,
Adam
Reply from AB Plumbing & Heating
Hi Maxine,
Thank you for giving us 5 stars, we are pleased we met your expectations.
Please do call us if you require any further assistance we are always happy to help!
Kind Regards,
Adam
Quick response, fixed the problem
AB Plumbing came to check my heating. Adam came protected with face mask, always kept the distance when talking To me. In terms if the service, I explained the issue and as soon as he checked the boiler and radiators he found spotted the issue and fixed it. He was also very good at explaining what it was.
Would called them again if needed.
July 8, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Daniela,
Thanks for your very kind words, delighted we were able to meet your expectations. Please get in touch if you require any further assistance, we are always happy to help!
Kindest regards,
Adam
Fantastic job
Fantastic job. Moving into the house. Started with needing a new boiler on Thursday. Then discovered leaks under sink, bath and Washing machine so they were fixed Monday am. Also decided I wanted two new radiators they were done Thursday. I will be back for the two new gas fires next but that will be later in the year. Quick, efficient, clean, friendly and reasonable price.
July 3, 2020
Unprompted review
Reply from AB Plumbing & Heating
Hi Sue,
Thanks for taking the time to review your experience, your 5 stars are hugely appreciated. Very glad we were able to help you!
Look forward to seeing you next year for your first years' Service.
Thanks,
Adam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.