Absolute Conveyancing Reviews 103

The service that Kate & Yasmin provided was perfect - keeping us up to date, speed of response and keeping the momentum of the sale going throughout. I would thoroughly recommend the service to anyone needing a professional and effective conveyancing service. Thanks guys, you made this experience as painless as possible....

After few initial issues, the conveyancing went all ok. I found Kate Buberlay professional and helpful and was very approachable. I will use them again in future.

We used Absolute Conveyancing when we purchased our property, and when it was time to sell, They also assisted us. Kate was always available to answer our questions, Thank you.

I cannot praise these guys enough. They were extremely helpful all the way through. They were used for our purchase not our sale such a shame we had not used them for both
As the sale created many problems which absolute tried to help us overcome. Kate was amazing felt she was with us all the way.
I would definitely recommend absulute converying

I would like to say a massive thank you for the amazing work and support of Absolute Conveyancing, particularly the lovely Kate who I would not have been able to stay sane without! They collectively are a brilliant solicitors, as well as being very good value and there was no hidden costs. They worked quickly and efficiently and were always available when I called and kept me updated and informed always. They made the process as easy for us as possible and the team show a real care for you closing on your dream home. I honestly don't have a bad word to say about them and I would massively recommend them to anyone who is buying and moving. As first time buyers there was also alot to understand, the information they provided was completely clear and I felt fully comfortable and in control of process. So if your reading this and thinking should I go with this solicitor, the answer is yes they are brilliant! :)

Kate was super reliable and provided us with advice and reassurance that helped us maintain calm throughout what turned out, through circumstances beyond our control, to be a sale and purchase separated by 2 months.

Absolutely brilliant experience dealing with Kate and Leela. Kept me informed every step of the way and couldn’t have asked for much more. Would highly recommend.

Kept up a great service even through busy times.

Have had to contact the ombudsman for the first time in my life as I am unable to get anyone to respond to my emails. Terrible service

Leela had been very helpful and both prompt and efficient in making it possible to exchange and complete the contract in the agreed time. And, she'd acknowledge and reply to my queries without fail. I am pleased with the service. And would recommend AC to others

Excellent service! Leela dealt with the sale of our Flat/Leasehold & we have no complaints...
First time using this Conveyancer & would recommend to anyone! Also very reasonable price & will definitely use again when I sell my house next year....

My initial house purchase went through just fine. However over a year later I am still waiting for the official documentation to prove the property is mine. I emailed absolute conveyancing on 8th October and they replied to let me know they would investigate. Despite two follow up emails I have had no response and it is now almost two months later. In my view this is exceptionally poor service.
June 2021 update - communication still very poor but making slow progress thanks to a complaint to the Legal Ombudsman and the intervention of a friend who is a solicitor. I will never use a conveyancing factory again and would advise others to do the same!

I found Absolute Conveyancing through compare the market and their quote came up the cheapest whilst also being local to my area.

I had a particularly long experience of the house buying process due to Covid and the sellers solicitors being incompetent. However I found Kate at Absolute Conveyancing excellent support through the process and very patient with me when I used to call and ask on about any progress, as in total from my offer to completion it took 11 months.

I would definitely use again :)

We are so grateful for your passion, dedication, and professionalism. I've hired solicitors before, but you are truly the best I've ever worked with.
Thank you so much Debra.
I can't tell you how much I appreciate the amazing conveyancing work on my behalf.

Update 16th December
Managed to get in touch with Absolute Conveyancing and it turns out that it is pretty much a husband-and-wife show and there was a family crisis, which means they were swamped and unable to get back to everybody. My deposit was refunded same day. I have therefore upgraded my review to 3-stars because I do understand and if someone had let me know, I would not have assumed that it was all a con.

Appointed for a transfer of equity and all forms and deposit submitted on 4th November. Despite repeated attempts at contacting them for an update, nothing, not even an acknowledgement. Worse, they refused to take the first payment by credit card and insisted on a bank transfer. Since a transfer is not reversible, it looks as though I have lost my money.
Interestingly, many recent reviews are similar to this, which beggars the question as to what is actually happening? Perhaps this needs the attention of the relevant regulation authority now.

Even 1 star is too many!!
Simply awful.
They apparently pride themselves on a fast and efficient service!! Well I'm still waiting for a response to my 10+ phone calls and 7+ emails going back to August!! When someone does answer the phone, they can't tell you what stage your case is at or if it has been referred to the necessary 3rd party company.
Not even the company Partner can be bothered to display any form customer service!!
Definitely not swift or stress free. Infact the complete opposite!!
AVOID

Instructed the firm on a purchase of my flat in London, where there were some unusual clauses in the contract that needed specialist advice. Kate handled the transaction seamlessly. Absolutely fantastic and responsive, during the covid period, with rapid turnaround. Thank you

Absolute Conveyancing were a pleasure to deal with. Kate and Carmen were friendly, professional and efficient and the property purchase went very smoothly. Would definitely recommend Absolute Conveyancing for any property purchase or sale.

Absolute Conveyancing proved to be a very good firm to work with.

We are very happy with the service we received and in particular the service from Carmen.

Her warm and pleasant demeanor as well as her professionalism, efficiency and organisational skills must be acknowledged, she is an absolute asset to her company.

Very pleased overall and will be using them again in the future.

Sale and purchase completed professionally; I was advised and kept up to date throughout.