Acala has a great quality selection or organic and minimal waste products. The website is easy to use. Shipping is quick. Overall very happy with my experience and products. Thank you.
Company replied
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See what reviewers are saying
Love the products on Acala and very happy with their packaging and commitment to sustainability. My parcel arrived a bit late, likely due to Royal Mail issues. Communication was OK - no response fr... See more
The Aloe Vera Gel arrived in good time and beautifully wrapped in sustainable packaging! A lot of thought has gone into this brand and they portray it well in their products, even the small hand writt... See more
... and there is none better. Unsurpassed and friendly customer service. Packaging is excellent - strong and good quality materials which have protected my orders from mishaps over the years. I feel... See more
Company details
- Toiletries Store
- also in
- Pharmacy
Written by the company
Shop our extensive range of natural, organic and vegan health and beauty products from leading brands. All responsibly packaged. Refills, zero waste and plastic free. Wellness for both people and planet.
Contact info
Unit 1, 85 Gregory Road, Mildenhall, IP28 7DF, BURY ST. EDMUNDS, United Kingdom
- 01638491022
- hello@acalaonline.com
- acalaonline.com
4.9
Excellent
300 reviews
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Always great products and quick delivery
January 7, 2022
Brilliant
Speedy delivery, well packaged. I come back here time and again for this. I had problem skin my whole life till I found this product. Thanks Acala!
December 28, 2021
Beautiful transaction
Beautiful transaction. From the very reasonable prices to quality products to thoughtful and speedy customer service. Just lovely.
November 26, 2021
Unprompted review
Fab as always
Fab as always. Good delivery times
Nothing better than a yay for Earth lotion
November 23, 2021
Great product and fast delivery!
Great product and fast delivery!
Would definitely order again!
November 19, 2021
Moroccan oil
I responded to an Acala survey some time ago and suggested they stock Moroccan oil and then, bam, they did it! I'm delighted with the product :)
November 10, 2021
Unprompted review
Birthday gift..
The Face cream is a gift...by special request,out if stock on order, but then arrived quickly... well packaged and a sweet thank you, hand writen on the box!
November 7, 2021
Excellent service
Excellent service, quick delivery every time and always packaged in sustainable, plastic free packaging with a little ‘Thankyou’ on the box, a lovely personal touch!
October 29, 2021
Super product and always posted on time.
October 26, 2021
Brilliant service
Brilliant service. One product not available so immediately got in touch to ask what would be a suitable replacement. Thank you!
October 17, 2021
Happy returning customer
I love the company and am a returning customer. This time, a couple of items I'd ordered must have gone out of stock but I was instantly refunded and sent a complementary parallel product. I appreciate the ethic of the company and love the plastic-free packaging as well as the range of sustainable products.
September 21, 2021
Really quick delivery and the Shea…
Really quick delivery and the Shea butter was amazing quality, very happy !!
September 19, 2021
Wonderful products and fast delivery :)
September 17, 2021
Unprompted review
Amazing service and fast delivery as…
Amazing service and fast delivery as always
Great company and really useful products.
August 31, 2021
Unprompted review
Fabulous products
Fabulous products, very prompt delivery, good value ethically sourced. ❤️
August 16, 2021
Unprompted review
My order says unfulfilled and I emailed…
My order says unfulfilled and I emailed 2 days ago and have not heard anything about my order. In fact, if possible I think I would like to cancel
August 10, 2021
Unprompted review
Reply from Acala
Hi Terri, thanks for the feedback- we have your email and we have replied. Let's continue the conversation via email to make sure we get your order to you asap. Alternatively, should you wish to cancel your order we can absolutely do this for you. Best, The Acala Team
Excellent
I had my parcel delivered in 4 days. I love how the items are perfectly nested and packed.
August 9, 2021
Acala is amazing
Acala is amazing. I ordered the rosehip oil this time which is my favourite for everything. The packaging is reusable or recyclable, and there's always a handwritten note that makes me feel lovely!
August 6, 2021
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