Accent Clothing Reviews 824

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I came across Accent after an internet search for some footwear. The original order arrived extremely fast. Unfortunately the size I ordered didn’t fit . But Accent has in place a very easy exchange p... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Great website with clearly laid out details on all aspects from purchase to Returns and refunds. Item was as described, Packaged very well with fast delivery and kept upto date a... See more

Company replied

Rated 5 out of 5 stars

If I could give an extra star I would. This is my second order with this firm and I contacted their customer service team because part of the order was missing. Lisa was a delight and tracked down th... See more

Company replied

Rated 3 out of 5 stars

Since publishing my complaint, issue has been fixed. ORIGINAL: After seeing the great reviews for them here, I decided to buy 3 items from them. I ended up only keeping 1, because the other two d... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Children's Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Born in 1984, Accent has led the way for over 30 years as the destination for trend-led designer fashion for men, women and children. Over the years, Accent has developed a strong reputation as one of the UK’s Denim and Outerwear Specialists not only for the products we stock but also for our expert knowledge and customer service, which we carry not only in our flagship store in the historic Leeds city centre but also in our online store where we sell and deliver product worldwide. Our buyers curate collections to inspire and excite, so we are always on the lookout for the hottest trends and wardrobe staples, putting the customer at the heart of our product offering. From luxury casual products to designer urbanwear, we will always have the right item for the right occasion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

824 reviews

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Rated 5 out of 5 stars

Belstaff Caster Shirt

Simple, hassle free order. Delivered fast and well packaged, thanks.

March 14, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Dan,
Thank you for your review.
We're happy to hear you've enjoyed shopping with Accent, and we hope you're enjoying your new shirt :)
-Rachel.

Rated 5 out of 5 stars

couldn't do enough to help

couldn't do enough to help, great staff

February 10, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hello,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great website with clearly laid out details on all aspects from purchase to Returns and refunds.
Item was as described, Packaged very well with fast delivery and kept upto date at all times of dispatch.
Very happy to use again and recommend.
Thank you.

February 23, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Naomi,
Thank you for your review.
We're so glad you've enjoyed shopping your shopping experience with us!
-Rachel.

Rated 5 out of 5 stars

Fantastic service and product

Fantastic service and product. Easy to order and delivery was fast. Had tracking info all the way through. Excellent customer service, will definitely order again

February 24, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Faizah,
Thank you for your review.
We're so glad you've enjoyed shopping with Accent, and we look forward to seeing you online with us again!
-Rachel.

Rated 5 out of 5 stars

Speedy delivery of items

Speedy delivery of items, and supplied in very quality packaging

February 16, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Martin,
Thank you for the review.
We're happy to hear you've enjoyed shopping with us :)
-Rachel.

Rated 5 out of 5 stars

Helpful

Helpful, friendly and zero sales pressure. A perfect retail experience.

February 20, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Peter,
Thank you for your review.
We're glad you've enjoyed your shopping experience, and your kind words have been passed over to our store team! :)
-Rachel.

Rated 5 out of 5 stars

Brilliant fellas in the accent shop top…

Brilliant fellas in the accent shop top quality service never fell unwelcome like in flannels and Harvey nics top guys never come out empty handed know just how to make me spend

February 18, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Ellis,
Thank you for the review.
We're happy to hear you enjoy shopping with Accent, your kind feedback has been forwarded to our store manager :)
-Rachel.

Rated 5 out of 5 stars

Delivered on time no problems will be…

Delivered on time no problems will be shopping here again in the future fab shop

February 8, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi AGR,
Thank you for your review.
We're glad you've enjoyed shopping with us, and we look forward to seeing you online again.
-Rachel.

Rated 5 out of 5 stars

Very fast service

Very fast service
100% would recommend

January 31, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Kayk,
Thank you for your review.
We're happy you've enjoyed your shopping experience with Accent.
-Rachel.

Rated 5 out of 5 stars

Will use again

Will use again. Quick dispatch and product as described.

February 2, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Ross,
Thank you for the review.
We're glad you've enjoyed shopping with us, and we look forward to seeing you online with us again.
-Rachel.

Rated 5 out of 5 stars

Shipping was fast and the product was…

Shipping was fast and the product was just right! Great pair of jeans at a great price!!! I will definitely shop here again!!

February 7, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Warren,
Thank you for the review.
We're so glad you've enjoyed shopping with us, and that the jeans are perfect for you :)
We look forward to seeing you online again!
-Rachel.

Rated 5 out of 5 stars

Faultless

First class arrived as planned and clothing perfect

February 3, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi David,
Thank you for the review.
We're happy to hear you've enjoyed shopping with us :)
-Rachel.

Rated 5 out of 5 stars

Quick delivery and easy returns

Quick delivery and easy returns. Great prices!

January 3, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi Ava,
Thank you for the review.
We're happy you've enjoyed shopping with us :)
-Rachel.

Rated 5 out of 5 stars

I am satisfied with the purchased…

I am satisfied with the purchased product.
Thank you

January 4, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hi,
Thank you for your review.
We happy to hear you've enjoyed your shopping experience with Accent.
-Rachel.

Rated 1 out of 5 stars

I never received product after waiting…

I never received product after waiting 2 plus weeks

January 11, 2023
Unprompted review
Accent Clothing logo

Reply from Accent Clothing

Hello Denise,
We apologise for the issues with your delivery.
An investigation is currently open with the carrier, as the tracking on your parcel indicates that it has been successfully delivered.
I have sent an email with further details of the current process, and we will be in touch as soon as we know more regarding the investigation.
If you have any questions, please don't hesitate to reach out via email.
-Rachel.

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