I came across Accent after an internet search for some footwear. The original order arrived extremely fast. Unfortunately the size I ordered didn’t fit . But Accent has in place a very easy exchange p... See more
Company replied
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See what reviewers are saying
Excellent service. Great website with clearly laid out details on all aspects from purchase to Returns and refunds. Item was as described, Packaged very well with fast delivery and kept upto date a... See more
Company replied
If I could give an extra star I would. This is my second order with this firm and I contacted their customer service team because part of the order was missing. Lisa was a delight and tracked down th... See more
Company replied
Since publishing my complaint, issue has been fixed. ORIGINAL: After seeing the great reviews for them here, I decided to buy 3 items from them. I ended up only keeping 1, because the other two d... See more
Company replied
Company details
- Men's Clothing Store
- Children's Clothing Store
- Fashion Accessories Store
- Shoe Store
- Women's Clothing Store
Written by the company
Born in 1984, Accent has led the way for over 30 years as the destination for trend-led designer fashion for men, women and children. Over the years, Accent has developed a strong reputation as one of the UK’s Denim and Outerwear Specialists not only for the products we stock but also for our expert knowledge and customer service, which we carry not only in our flagship store in the historic Leeds city centre but also in our online store where we sell and deliver product worldwide. Our buyers curate collections to inspire and excite, so we are always on the lookout for the hottest trends and wardrobe staples, putting the customer at the heart of our product offering. From luxury casual products to designer urbanwear, we will always have the right item for the right occasion.
Contact info
11-13 Queens Arcade, LS1 6LF, Leeds, United Kingdom
- 01132346767
- info@accentclothing.com
- accentclothing.com
Not as expected
The delivery of the item went smoothly. However, when I opened he package I was very disappointed to find that the tee-shirt had been "manually damaged" according to the tag attached to it. This meant that there were 2 large areas of ribbing on the neckline that were undone, comprising 2 large holes and the rest of the ribbing on the garment was distressed. This wasn't obvious from the photo on the website so I returned the item straight away.
March 25, 2023
Reply from Accent Clothing
Hi Ann,
Thank you for your feedback regarding the delivery of the item.
We apologize for any inconvenience caused by the manual damage to the t-shirt you received. We strive to provide high-quality products and service to our customers, and we regret that we fell short in this instance. We appreciate you bringing this to our attention, and we will investigate and rectify the situation to ensure this doesn’t happen again.
I can see that your return has been processed and the refund issued.
We hope to have the opportunity to serve you again in the future. Thank you for choosing our company.
-Rachel.
Excellent item and excellent service 👌
April 6, 2023
Unprompted review
Reply from Accent Clothing
Hi Nick,
Thank you for your review.
We're glad to hear you've enjoyed shopping with us. We hope you're enjoying your new jacket :)
-Rachel.
I like what i got
April 11, 2023
Unprompted review
Reply from Accent Clothing
Hi Bukky,
Thank you for the review.
We're glad you like your new Valentino bag :)
-Rachel.
Oliver Sweeney
Oliver Sweeney were out of stock but found the shoes on your site. Delivered on time.
March 31, 2023
Unprompted review
Reply from Accent Clothing
Hi Gary,
Thank you for your review.
We're glad you were able to fine the shoes you wanted with us, and we hope you're enjoying them as we speak :)
-Rachel.
Arrived at destination as requested.
Arrived at destination as requested.
Quality product.
All good in the hood.
Very nice 👌🎧
April 4, 2023
Unprompted review
Reply from Accent Clothing
Hi Dave,
Thank you for your review.
We're glad you've enoyed shopping with us once again and that you're happy with your new t-shirt :)
-Rachel.
Superb service
March 26, 2023
Reply from Accent Clothing
Hi Ewan,
Thank you for the review.
We're glad to hear you've enjoyed shopping with us :)
-Rachel.
Reply from Accent Clothing
Hi Jennifer,
Thank you for the review.
We're glad to hear you've enjoyed shopping with Accent, and we hope you're enjoying your new bag :)
-Rachel.
Reply from Accent Clothing
Hi Neil,
Thank you for the review.
We're so glad you've enjoyed your experience instore, and that our amazing team were able to help you once again :)
-Rachel.
Reply from Accent Clothing
Hi Antony,
Thank you for the review.
We're glad to hear this and we hope your son enjoys decorating his Crocs, afterall, he can make them look different every day!
-Rachel.
Updates are constant and tracking is…
Updates are constant and tracking is done not only within UK but thru shipping to my country as well
March 21, 2023
Reply from Accent Clothing
Hi Ellen,
Thank you for your review.
We're glad you've enjoyed your shopping experience with Accent, and we hope you're enjoying your new Crocs Jibbitz!
-Rachel.
Quick shipping
Quick shipping, but I wanted to return my item & they do not offer free returns for international (Im in USA) so it would be $80 to ship it back in a small window of their 14 day return policy. Meh
March 28, 2023
Reply from Accent Clothing
Hi Laura,
Thank you for your review.
We're sorry to hear you're unhappy with our returns process.
Unfortunately, we're unable to offer free international returns at this time. We do state this in our return policy so that customer are aware prior to placing an order.
If you would like to discuss further, please contact us on info@accentclothing.com
-Rachel.
Great service fab product!
March 27, 2023
Reply from Accent Clothing
Hi Louize,
Thank you for your review.
We're glad you're happy with your new sandals, they've be great when the weather starts to warm up!
-Rachel.
Crocs arrived pack very well
Crocs arrived pack very well, delivery was super fast too. Highly recommend 👌
March 27, 2023
Reply from Accent Clothing
Hi Elena,
Thank you for your review.
We're glad you've enjoyed shopping with us and we hope you're enjoying your new Crocs sandals! :)
-Rachel.
Good customer service
March 26, 2023
Reply from Accent Clothing
Hi Tony,
Thank you for your review.
We're glad you've enoyed your in-store experience with us and your review has been passed over to the store manager :)
-Rachel.
Calvin Klein 2 Pack Jockstrap
Purchased 2 pack Calvin Klein Jockstrap. Service from Accent was super and delivery swift. My purchase was packed nicely to. The Jockstrap feel a little over size, so instead of ordering the XL, I would order the L in future. They are super comfy and hold everything in place well.
March 26, 2023
Reply from Accent Clothing
Hi Tony,
Thank you for your review.
We're happy to hear you've enjoyed shopping with us :)
-Rachel.
Reply from Accent Clothing
Hi Paul,
Thank you for your review.
We're happy to hear you enjoyed shopping with us and we're glad you'e happy with your new sweatshirt! :)
-Rachel.
Reply from Accent Clothing
Hi Alain,
Thank you for the review.
We're glad you've enjoyed shopping with Accent :)
-Rachel.
Excellent service as all ways
March 25, 2023
Unprompted review
Reply from Accent Clothing
Hi Mark,
Thank you for your review.
We're happy to hear you've enjoyed shopping with us again and we hope you're enjoying your new trainers and overshirt! :)
-Rachel.
Can not fault I have always bought my…
Can not fault I have always bought my jeans from accent 10/10 service along with the staff very good shop
March 21, 2023
Unprompted review
Reply from Accent Clothing
Hi Cameron,
Thank you for your review.
We're very glad to hear you've enjoyed shopping with the Accent team :)
-Rachel.
Excellent service and product
Great service from the friendly staff at one of the only independent clothing stores in Leeds. Good product knowledge and good price- I bought 2 Belstaff products from the new range, excellent quality.
March 8, 2023
Unprompted review
Reply from Accent Clothing
Hi Dazzler,
Thank you for your review.
We're so glad you've enjoyed shopping with our store team, and we hope you're enjoying the latest additions to your wardrobe! :)
-Rachel.
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