Dash Claims are an Accident Management Company who fund all of our Bodyshop repairs through ACG. They are an absolutely fantastic company to partner with. I would like to write a special thank... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.
Contact info
St Georges House, Peter Street , M3 2NQ, Manchester, United Kingdom
- 03333582145
- info@accident-claimsline.co.uk
- accident-helpline.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dash Claims are an Accident Management…
Dash Claims are an Accident Management Company who fund all of our Bodyshop repairs through ACG.
They are an absolutely fantastic company to partner with. I would like to write a special thank you to Dee Padfield, Chris Potts & Harry Done.
While ACG as a collective have been instrumental in helping Dash Claims build over the last year of partnership, Dee, Chris & Harry have been absolutely magical in handing our account, enquiries and most of all making sure our Bodyshops are paid correctly and on time every time.
You guys are awesome!
Solution focused
I had an accident at 8.45 and car was collected from home with a full courtesy replacement by 18.30. All services were of the highest standard, with easy guidance and proactive follow ups.

Reply from Accident Claim Helpline
Kind and professional
From the second my insurance company transferred me to WINN Solicitors I could feel the stress of a very inconvenient situation slide off my shoulders and into the hands of the professionals. Scott, who handled my call was extremely empathetic, listened while I gave him all the relevant information they required and was extremely patient and kind. I got off the phone knowing that the accident report is being managed by very capable people who have kept me in the loop at every step of the process.

Reply from Accident Claim Helpline
I had a car crash and within 2 hours kf…
I had a car crash and within 2 hours kf it happening j was able to get my car arranged to be picked up and a courtesy car with me on my drive and all the insurance was handled perfectly and clear information was given. Would highly rate as they have done nothing but help me getting the compensation and the insurance sorted as fast as possible.

Reply from Accident Claim Helpline
Everyone has been very kind
Everyone has been very kind , we got the hire car next day ( as crash happened in the evening) very professional

Reply from Accident Claim Helpline

Reply from Accident Claim Helpline
Insurance
Prompt response when i had accident in my car 24 hours and had a replacement car

Reply from Accident Claim Helpline
So far the process has been smooth and…
So far the process has been smooth and the aftercare service has been excellent. They have dealt with everything for me and made the whole situation as pleasant as possible.

Reply from Accident Claim Helpline

Reply from Accident Claim Helpline
Car was delivered straight to my door…
Car was delivered straight to my door guy was very helpful took me through the workings of the car great service

Reply from Accident Claim Helpline
Company very quickly responding a…
Company very quickly responding a ranged all road accident, Vehicle assistance. Best communication between customer. Save Service provider

Reply from Accident Claim Helpline
As was an unhappy moment being involved…
As was an unhappy moment being involved in a car accident the team was amazing as they deal with my claim fast and all the process was easy.
I want to thank you so much for this to all the team.

Reply from Accident Claim Helpline
Great service.…
Great service.Took all my worries away and provided me with a replacement car .Delivered to my place of work and picked my damaged car up from home .

Reply from Accident Claim Helpline
10 out of 10
10 out of 10
Damaged car was collected same day.
Recieved a call later in the day to say my replacement would be eith me the next day.

Reply from Accident Claim Helpline
Super fast service alongside and super…
Super fast service alongside and super helpful friendly team of people couldn’t be happier with the service so far Thankyou millions :)

Reply from Accident Claim Helpline
The moment Olivia picked up the call
The moment Olivia picked up the call, I felt relaxed. Her communication was straightforward, understanding, and she was a pleasure to work with. She quickly collected all the necessary details and within minutes, I had information about a replacement vehicle along with plans for retrieving mine. Everything was resolved just three hours after the mishap. I highly recommend her services.

Reply from Accident Claim Helpline
I am pleased with their rapid respond…
I am pleased with their rapid respond in investigating the accident and assisting in providing solution. Even Ai cannot respond better 🤣

Reply from Accident Claim Helpline
Friendly staff
Friendly staff, calmed me down after the initial experience. All very professional.

Reply from Accident Claim Helpline
Efficient, responsive and hospitable service
The firm are currently still dealing with my case (yet to receive compensation), but have dealt with my case thus far as swiftly as possible with constant and often daily updates. Loved had they had ties to repair, hire replacement and solicitation. Only fail was not being able to line me up with an near-enough like-for-like courtesy car. Luckily I wasn't in any urgent need for one in my own car's absence but would've been nice. Happy with service regardless thus far.

Reply from Accident Claim Helpline
I have bad experience with accident but…
I have bad experience with accident but my insurance company make it easy i just what say thank you all

Reply from Accident Claim Helpline
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







