Accounts and Legal Reviews 

151
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for their outstanding responsiveness and deep industry knowledge, which makes complex financial and tax processes entirely smooth and hassle-free. Reviewers frequently highlight receiving exceptional, reliable support across various everyday business needs, including detailed accounting, professional bookkeeping, and efficient payroll services. Some people were satisfied with the seamless onboarding experiences and the dedicated, clear communication provided by individual account managers. Consumers truly appreciate working closely alongside approachable experts who genuinely invest ample time to fully understand their unique business goals and long-term strategic objectives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing them as professional, highly... See more

Service

Customers consistently note positive experiences with service, highlighting a knowledgeable, efficient, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt replies and efficient... See more

Customer service

Reviewers express great appreciation and satisfaction regarding customer service. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Accounts and Legal have been exceptional so far. We've been with them a few months and it's changed how we operate, for the better, From the initial response to the onboarding and first... See more

Rated 5 out of 5 stars

Jordan from Accounts & Legal handled my tax assessment and did a top notch job. Very knowledgeable, efficient, and straight to the point, made the whole process smooth and hassle free. Proper professi... See more

Rated 5 out of 5 stars

I have been a customer of A&L for 9 years and the only reason why I gave them 5 starts is our accountant Jamie Davies. He is a star! His work and dedication is the only reason why I keep paying £300 p... See more

Rated 5 out of 5 stars

I couldn’t be happier with the work carried out. The whole team was professional, efficient, and thorough from start to finish, but I have to give special mention to Jordan Gaechter, who went above... See more


Company details

  1. Accountant
  2. Accounting Firm
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Information provided by various external sources

Small business accountant in London offering accounting, tax, business and legal advice which actively helps you grow your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(151)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy & reliable

I have been with A&L for almost 3 years now and they have always been willing to go above and beyond to help with anything. Consistently on the ball and reliable on a month to month. Amy in particular is fantastic at communicating and can always be trusted to give me well informed, quick responses whenever I need her help! Would recommend for sure

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

We changed to A&L around 2 years ago…

We changed to A&L around 2 years ago and dealt with Darcie and Stuart - this moved on to us having Amy as our person in charge - she works with our SM8 set up to see when jobs are complete and allocates costs to jobs for us so we can see how we are getting on. We also have monthly meetings with Amy and/or Stuart to go over the figures and where they are coming from - they encouraged is to enrol with Dext and now just taking a photo of a receipt it is uploaded into our accounting package Xero ( well from our end it is) - all in all it has allowed us time to focus on other things in the business and also means that we are not worried about what might happen next as we are much better informed

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication, thorough accounting

We've been with Accounts and Legal for over 3 years now and everything has been going smoothly. They've always been prompt with notifications about tax code changes and their recommendations have been great. We can always get in touch when we need to and responses usually come very quickly.

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Abysmal -avoid at all costs

Abysmal accounting firm. On four occassions my accountant has left the firm and I have only found out after my contact with them dropped and I called the office to check in only to be told they had left and that somebody else (who?) was now managing my accounts. There have been too many dropped balls and errors over the years and I have zero confidence in this firm to look after my best interests. Unfortunately I have been stuck with this company as they tried to rectify a mistake made with my accounts and through a protracted process of trying to wrap up my limited company otherwise I would have left long ago.

July 24, 2023
Unprompted review
Accounts and Legal logo

Reply from Accounts and Legal

Hi Erica, we're sorry if you've had negative experience with Accounts and Legal. We'd be more than happy to talk further about your issues, please get in touch at info@accountsandlegal.co.uk.

Rated 3 out of 5 stars

It pains me to write a slightly…

It pains me to write a slightly negative review as we've had past experiences with A&L which at the time was good. We went back to them the second time as our acting accountant retired. The second time around we found difficulty in anyone answering a call other than a receptionist taking a message for a return call, which would eventually come several days later if at all. The advice given was very suspect by so-called experienced accountants. Corporation Tax returns were amateurish and allowances were not taken into account correctly resulting in incorrectly calculated tax liabilities. In all not an acceptable level of service.

March 31, 2023
Unprompted review
Accounts and Legal logo

Reply from Accounts and Legal

Hi Janos, thanks for getting in touch, we're currently looking into your comments so we can improve our processes. We apologise that you've not had the best experience with us.

Rated 5 out of 5 stars

Sean Roberts 5*

Sean Roberts took over us as a client and has been great. knowledgable and attentive. Happy to recommend him for accounting services.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and personal service

A&L friendly team provide an excellent and personal service. Our business accounting is in good hands and additional services such as legal advice, SEIS applications, etc are integrated seamlessly. Highly recommended them to any growing business.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

smooth

It's been a very smooth experience working with them! Fatjeta was so helpful on every step of the journey.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

I have been working with accounts and…

I have been working with accounts and legal for the past 4 years. They have been great all this time. My accountant is Bil Guerrero, and he's detail-oriented, organized, reliable, trustworthy, and has a proactive approach. Highly recommend!

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fatjeta provides an excellent level of service, and is always available to explain technical details and provide targeted, specialist advice. We would have no hesitation in recommending Fatjeta and the firm to others.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable & Competent Accountants for Small Businesses

I can only highly recommend working with Max, Stephanie, and Georgina from A&L. I run a small but global online business and they do my accounting. They are always on top of all HMRC deadlines. All my questions and requests are attended to immediately. Very reliable and competent. I feel like I am in great hands and have peace of mind with all things accounting.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Gotta say A&L have really stepped up…

Gotta say A&L have really stepped up their game. They are really going above and beyond. V hands-on, helping with everything from creating graphs and forecasting to planning my exit strategy. Communication is great and they are always on hand to answer my questions. Amazing work guys, keep it up!

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and Efficient

Very helpful and efficient service, our accountant Fatjeta so efficient that we have our accounts calculated, verified and submitted months ahead of the deadline.

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Competent & Honest Accountancy Firm

We have used Accounts & Legal for a number of years and they have always been very responsive and helpful, especially since Fatjeta took over the running of our account. Would recommend to any business looking to outsource their accounts to a competent outfit.

October 25, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look