Accounts and Legal Reviews 

151
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for their outstanding responsiveness and deep industry knowledge, which makes complex financial and tax processes entirely smooth and hassle-free. Reviewers frequently highlight receiving exceptional, reliable support across various everyday business needs, including detailed accounting, professional bookkeeping, and efficient payroll services. Some people were satisfied with the seamless onboarding experiences and the dedicated, clear communication provided by individual account managers. Consumers truly appreciate working closely alongside approachable experts who genuinely invest ample time to fully understand their unique business goals and long-term strategic objectives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing them as professional, highly... See more

Service

Customers consistently note positive experiences with service, highlighting a knowledgeable, efficient, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt replies and efficient... See more

Customer service

Reviewers express great appreciation and satisfaction regarding customer service. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Accounts and Legal have been exceptional so far. We've been with them a few months and it's changed how we operate, for the better, From the initial response to the onboarding and first... See more

Rated 5 out of 5 stars

Jordan from Accounts & Legal handled my tax assessment and did a top notch job. Very knowledgeable, efficient, and straight to the point, made the whole process smooth and hassle free. Proper professi... See more

Rated 5 out of 5 stars

I have been a customer of A&L for 9 years and the only reason why I gave them 5 starts is our accountant Jamie Davies. He is a star! His work and dedication is the only reason why I keep paying £300 p... See more

Rated 5 out of 5 stars

I couldn’t be happier with the work carried out. The whole team was professional, efficient, and thorough from start to finish, but I have to give special mention to Jordan Gaechter, who went above... See more


Company details

  1. Accountant
  2. Accounting Firm
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Information provided by various external sources

Small business accountant in London offering accounting, tax, business and legal advice which actively helps you grow your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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No recent history of asking for reviews

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4.9

All reviews

(151)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bil Guerrero

Bil Guerrero, has been fantastic to work with. Pays attention to the business and listens to us as the client. Great company but more importantly great employee.

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

The worst accountants I have used in 16…

The worst accountants I have used in 16 years of being is business. The speed of the communication is glacial 48-72 hours + to respond to emails, they removed the two members of staff (one my personal accountant) I had been dealing with for years and never told me - I literally found out on LinkedIn and to top it all they never apologise, never take ownership, never fix mistakes.
Do not deal with them for love or money.

September 9, 2022
Unprompted review
Accounts and Legal logo

Reply from Accounts and Legal

Hi Miles, thanks for leaving a review and we're very sorry that you've experienced this.

We're already actively looking to resolve the issue mentioned so that it doesn't happen again, and we're sorry that this has affected you directly.

We'd like to hear more from you on how we can improve our service so please get in touch: info@accountsandlegal.co.uk






Rated 5 out of 5 stars

Good customer support

Good customer support. Prices keep raising every year. Ask for Bil Guerrero to be your accountant, he'll take good care of ya. The other accountants are OK there, but Bil is a solid one. He's the only reason I'm leaving a review for this company.

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Peace of mind and confidence for our business.

Here at CherryTree we are very happy with the services that Accounts and Legal in London has been providing through Sharahnia. Sharahnia and Accounts and Legal take the stress from working with Company House and HMRC filings away.

In addition the business support provided is always timely and proactive by the institution of the quarterly meetings over and above the everyday contact as required. The fees paid are reasonable for the level of service received.

We highly recommend Accounts and Legal for business.

AMB
Director @ CherryTree

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Taxes really aren't my thing. I don't mind paying them, but all the paperwork/when to file/what to declare etc. I find incredibly confusing/scary. Since being with Accounts and Legal, working with Katriana, a weight has been lifted off my shoulders. She's been absolutely amazing and incredibly responsive. Whenever I have one (or ten) questions, we just hop on a Zoom call and solve whatever the issue is. If you have a limited company, and taxes aren't really your thing, I highly recommend Accounts and Legal.

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

They cured my accounting headache

I started my own recruitment company 6 months ago and when I started, I had absolutely no idea about the financial side of the business. I had never done a tax return or sent an invoice and the only expenses I worried about were refunds for fancy client dinners.

After enquiring about the best package to suit my needs as a small, start up business, I spoke at length to Ben; he was so friendly and helpful and immediately put me at ease. I had been panicking about having to deal with all of my accounting since invoices started coming in, and the relief of having a financial light at the end of the tunnel was enormous!

Shortly after, Chris and Katriana talked me through everything I needed to do to ensure I was on track. Accounts & Legal have magically removed all of my accounting headaches in a couple of phone calls. They are super knowledgeable and have even given me some great financial advice to streamline other areas of the company. It’s like having a brilliant financial director within the business for a tiny fraction of the cost. Absolutely worth every single penny!

I would highly recommend Accounts & Legal, especially for small business owners like me who start to sweat every time they get an email from the tax office!

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with service

Very happy with my first filing with Accounts and Legal. I was a little late and Sukhjinder and Riaz were really helpful and efficient in getting eveything done on time.

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

Best accounts services

I have been using the accounting company for the last 2 years. I am very happy that all my cases are handled quickly and correctly. My collaboration with my personal accountant is impeccable. Thank you Maria

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks Arla and Matt

Arla and Matt have been great throughout supporting our company across several countries including a personal move to Australia. Always appreciative of time differences and helpful with tax complexities across different regions.

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

Accounts&Legal service is exceptional, the service is outstanding!

Accounts&Legal service is exceptional. After a month looking for an accountant i have come across A&L and I cant express how satisfied I am with the service I received so far.
Sylwia is such a asset to the company. Her knowledge is outstanding. She is very dedicated and goes above and beyond! If you looking for an accountant I wouldn’t hesitate to get in touch with them.
Sylwia’s response to my e mails/ calls is instant. She explains everything in a way that is very easy to understand.
A& L company provides high quality service for their customers and they always put the client at the heart of everything they do!
Much appreciate your hard work!❤️ Thank you

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company to work with!

It’s taken many years and failed attempts working with different accountancy firms before I found what I was looking for. Sylwia Kotarba from Accounts and Legal has become an integral pillar of my business and I am so happy to be working together! Always there to support me with any financial decisions, she makes me feel like she cares about the future of my business like it was her own. She helps me understand the world of business finance in a way I’ve never been able to before and no question or issue or too big or too small for her and her team to manage. I’m excited to learn and grow together for many years to come!

April 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Very impressed by the service of Sukhjinder at A&L. He stayed late to get an urgent request through. Does all the things that promised to do and goes the extra mile. This is great customer service.

February 24, 2020
Unprompted review
Rated 4 out of 5 stars

A supportive accounting service agency

I signed up for their service end of last year. Sukhjinder helped me for self assessment lately with updating info back and forth in January. And on top of it, he spent time to help me by steps with setting up receipt bank, the app is easy to use for tracking business expenses. In general, they are very supportive. I am planning to work with them in the coming year!

February 20, 2020
Unprompted review
Rated 1 out of 5 stars

Grrr

Grrr, Accounts and Legal left me with a huge deferred income (even though I used a simple cash accounting system; Id apparently spent £10k on entertaining and the company apparently owed me £2.5k in Petty Cash! Hopeless, rude, inaccurate firm. Newbies and question shy! Avoid if you are a small business with no audit system

October 17, 2019
Unprompted review

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