Ace Energy Bath Reviews 494

Efficient first point of contact, pleasant helpful and engaging. Understanding to a point of exceptional help and service. From start to finish 48hrs. Outstanding!

On time, efficient, friendly and would definitely recommend to others.

Excellent same day service. Alfie was a star…even took his shoes off at the door, though not required to.
Polite, courteous throughout.
Price was also excellent considering the speed & excellent service.
Paul & Kate

I booked an appointment for a boiler service through the easy to use on line booking service. The engineer arrived at the booked time, was polite and, having visited to carry out previous services, was able to get on with the service efficiently, leaving no mess.

The Company responded very quickly to my electrical emergency at short notice. I had lost all electricity to the kitchen and they sent an electrician within 4 hours. Bev was very personable and worked efficiently to identify the cause. She isolated the defect and restored power to my kitchen. I would use this company again without hesitation

Fantastic customer service. I only had a small task to fix a broken socket, but the office was able to get someone out to me the same day. Bev arrived & carried out the job very professionally in a friendly efficient manner.

Easy to book, good comms, arrived on time, courteous and solved our problem with minimal fuss. Provided advice on future maint. Would use again.

The Engineer from Ace Energy was punctual, polite and did an excellent job installing my new panel heater.

Ashley did the work. Fast, expert, very neat, minimum work to do afterwards although he had to cut part of the wall down.

Prompt and reliable service completed by Jack . ALso given some very sound advice by him. Many thanks

Boiler Service was completed quickly and tidily. I was informed of arrival time.
Very satisfied with service.

Annual service of boiler was carried out cleanly and very efficiently by polite and friendly engineer, who also then followed up on a problem we were haveing with hot water pipes and suggested a solution that we'll follow up. All in all a very satisfactory experience, as we've previously had with Ace Energy.

Excellent Job executed by Bev previously of (Arcs & Sparks who have now merged with Ace energy)
Received text message on expected time of arrival explained all electrical work that needed to be done. Very pleased with Bev’s work, neat job and very efficient. Will be using in the future.

They fixed a leak. But they refitted the broken tiles with silicone sealant. After a complaint they pulled the tiles up back up. I have had to spent hours removing most of the excess sealant. I have also found that the floorboards were loose underneath sitting on bent over screws. Total bodge.
Not making good is fine, but doing a poor bodge causes extra work.

Ace came and quoted for putting in a new Worcester boiler very quickly. Their quote was very competitive and they were able to do the work almost the next day.
Liam did a brilliant job of flushing through the old system and installing the new boiler. He was friendly, professional, efficient and tidy. He explained how the new controls worked in a very easy to follow way.
All round, an excellent experience and we are delighted we chose Ace.

Ace Energy were prompt, efficient and friendly.
Fantastic team of guys.
The ace team did a great job replacing our boiler and radiators.
They left our home clean and tidy at the end of each day and covered the carpets in areas they were working in.
Extremely happy to recommend to others.
Thank you Ace Energy

Jack was great - polite efficient and sorted my job expertly.

Outstanding service; punctual, competent, friendly, polite and very tidy staff; I recommend Ace Energy to anyone who needs a plumber or heating engineer.
And very compatible prices.

I have used Ace energy may times, I have never been disappointed, they are professional, polite, punctual and tidy.

Ace Energy were super friendly, efficient and professional to mend my shower. Would definitely recommend 👍