ACF Plumbing and Heating LimitedReviews 

244
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have used ACF for our own boiler, plumbing etc for several years. Recently Florin, has fitted a new boiler for my mum in law. He has also provided a gas certificate for a house sale of my parents... See more

Rated 5 out of 5 stars

Got a notification from Anglian Water of a detected leak. Phoned ACF who helped me identify where leak was occurring. Within an hour Florian had visited, identified the issue and ordered replacemen... See more

Rated 5 out of 5 stars

Florin provided a fantastic service from start to finish when our boiler was on its last legs. Very honest by giving us a quote to repair and a quote to replace, he didn’t push either option on us.... See more

Rated 5 out of 5 stars

System boiler installed yesterday by Ben, who was lovely, explained what he was going to be doing and gave me a rough time of how long it would take. When it was completed he talked me though the b... See more

Company replied

Company details

  1. Gas Engineer
  2. Plumber

Written by the company

Local and friendly family run business ready to help with your plumbing, heating and gas problems. Just give us a call 😀


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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No recent history of asking for reviews

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4.9

All reviews

(244)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Five stars! Thank you!!

We had a full installation of a new heating system with all new radiators. Florian and the team were quick and professional. They explained each step of the process fully and guided us in deciding on the right boiler type.
The work was completed quickly and done very well. We now have lovely new system that keeps us toasty warm and costs a heck of a lot less to run! Five stars!

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and professional

Arrived on time. We’re very conscious of my property wearing overshoes to protect my floors. The technicians were helpful, engaging and very professional. Service was completed in less than 40 minutes and work undertaken explained to me

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Central Heating system clean

Florin messaged us to let us know his arrival time. Work was completed on time and to a very high standard would definitely recommend this company as he was so helpful and friendly and very good prices. I will certainly use this company again.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent boiler service

Excellent boiler service, the team were able to fit around my working hours and good communication with ETAs. There was a small issue re. heating when I returned home from work and Florin and Ben were able to sort this for me ASAP and there was a really swift response to this. I’ve used ACF for three years now and always felt positive about the company and their interactions with customers! Thanks again.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

At 6.30am I noticed the boiler wasn't…

At 6.30am I noticed the boiler wasn't firing as it should, I left a vm with Florin at 7am, he called me at 8, and arranged to come over that evening. He realised a slightly different part was needed, the boiler was working by 10am the following day. Great service, thank you Florin and team!

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Professional Plumber

Florin provided a fantastic service from start to finish when our boiler was on its last legs. Very honest by giving us a quote to repair and a quote to replace, he didn’t push either option on us.
A very professional job done and not a spec of mess left behind! Great and secure system used for payment and conversations with Florin. Highly recommended and we’ll be calling again if we need a plumber.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We can highly recommend this company. They are efficient and reliable. We had a new central heating boiler and radiators fitted recently and are delighted with the work. A text or phone call let us know when to expect them and they arrived on time which was a definite bonus, especially for plumbers!!
Their Customer Service is second to none
We even received a surprise gift of a lovely scented candle and a thank you for supporting their business a few weeks after the job was completed. A rare and much appreciated gesture.
We would award this company more than 5 stars if we could and can recommend them 100%

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. We didn’t have to wait long for the heating engineer to come out to us. He was very professional and polite and was able to fix the problem with our heating system quickly. Everything was left clean and tidy and the price was good. Would recommend.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great job as always

Florin installed a combined sink/toilet in our new extension.

All work done quickly and tidily.

Regular Plumber who we have used many times before - Recommended

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fast professional service

First contact on the phone was very professional through to today. Fast professional service to carry out a gas fire service needed. Mum said the engineer was very helpful and good.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

A Quality Act

Thorough, competent, efficient, professional, communicates well and his work is fairly priced. Florin has integrity, is easy to like and is utterly trustworthy.

September 12, 2023
Unprompted review

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