ACF Plumbing and Heating LimitedReviews 

244
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have used ACF for our own boiler, plumbing etc for several years. Recently Florin, has fitted a new boiler for my mum in law. He has also provided a gas certificate for a house sale of my parents... See more

Rated 5 out of 5 stars

Got a notification from Anglian Water of a detected leak. Phoned ACF who helped me identify where leak was occurring. Within an hour Florian had visited, identified the issue and ordered replacemen... See more

Rated 5 out of 5 stars

Florin provided a fantastic service from start to finish when our boiler was on its last legs. Very honest by giving us a quote to repair and a quote to replace, he didn’t push either option on us.... See more

Rated 5 out of 5 stars

System boiler installed yesterday by Ben, who was lovely, explained what he was going to be doing and gave me a rough time of how long it would take. When it was completed he talked me though the b... See more

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Company details

  1. Gas Engineer
  2. Plumber

Written by the company

Local and friendly family run business ready to help with your plumbing, heating and gas problems. Just give us a call 😀


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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No history of asking for reviews

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4.9

All reviews

(244)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

ACF I wouldn't use anyone else

We have used ACF for our own boiler, plumbing etc for several years. Recently Florin, has fitted a new boiler for my mum in law. He has also provided a gas certificate for a house sale of my parents home. Florin was able to identify and correct errors that previous , well known gas/energy companies, had identified as safe. I now feel confident that the boiler is safe as are all the gas appliances.
I wouldn't use anybody else.
Florin and his team are punctual, polite and professional.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

We had our boiler installed a year ago

We had our boiler installed a year ago, and Florin from ACF recently performed a service check. There was a minor problem with the pressure regulator, but he promptly addressed it on a Saturday afternoon. Both the installation and the after-sales support have been impeccable.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

The Best ever

Very curtious...prompt & very...very..proffessional...respectful to us & our property...wonderful job...we are very happy to recommend to anyone..also very informative and nothing is too much trouble for him to explain soo you understand.. great wealth of knowledge our grateful thanks

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Florin at ACF

Excellent service from Florin at ACF - very happy that he got our boiler working after finding the pump was faulty - quick, efficient with recommendations on further service requirements,
Customer Service is excellent- highly recommend this business.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

What can I say about ACF Plumbing And…

What can I say about ACF Plumbing And Heating.... been using Florin and his team for the last 5 years the communication ans service are second to none. With ACF its not about just taking customers money like some others do they are passionate about what they do they explain everything, the workmanship and cleanliness of their work is exceptional. We wouldn't go anywhere else. Keep up the great service.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

After installing our new boiler 1 year…

After installing our new boiler 1 year ago Florin from ACF came and carried out a service, we had a small issue with the pressure regulator but he came out on a Saturday afternoon and rectified it. Can't fault them in the installation or the after sales service.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Our second or third experience

This has been the second or third time we have used AFC for our annual boiler and system service. Making the appointment is simple, AFC kept us informed and on the day the engineer phoned me 20mins prior to his arrival. It was the same engineer as before which was reassuring. He worked fast and cleanly. Explained the outcome, which thankfully was not serious, and left. One thing that really impressed me was that he put over shoes on his work boots before he entered our property. They are just throughly professional

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

We have used ACF several times and to have such confidence is down to the honesty and genuineness of the service given. We have no hesitation to recommend this company for efficiency and competitiveness.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler system replacement

Everything went like clockwork. The installation of my new boiler with Charlie and Ben was excellent. They are good with dogs, very informative, methodical and professional in all aspects of the service they provided during the installation, service and commissioning of our new boiler system. The specifications of the boiler matched our requirements in every detail through a thorough inspection by Florin. I have no doubts in that what Florin has specified for our heating system will make some considerable savings in the long run.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Looking for plumbers these are the ones

This first time I used ACF Plumbing and heating services and I can say it will not be the last I was kept up to date right through the process every member of staff was exceptionally polite and professional which is very rare these days the job was done too a very high standard would willingly recommend them

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Florin came to give an annual check to…

Florin came to give an annual check to our boiler..... Brilliant!
Then he checked our leaking shower, found the fault and said it had been badly fitted but should be ok for a while longer! He was so helpful and friendly and gave us very good advice and help.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Expeditious Leak repair…

Got a notification from Anglian Water of a detected leak. Phoned ACF who helped me identify where leak was occurring. Within an hour Florian had visited, identified the issue and ordered replacement part. Ben arrived later that afternoon, replaced the faulty valve, completely cleared any mess.
Fault reported, parts identified and leak fixed in under 4 hours.
Once again excellent service from ACF
Thank you

April 1, 2025
Unprompted review

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